Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!
Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
- Unlimited reservation free dining
- All-in connectivity with free high speed Wi-Fi resort wide for all your devices and in-room USB charging stations
- Sports Events Guarantee
- Daily entertainment and nightly shows
- Weekly themed pool and beach parties
- non-motorized water sports
Resort Details
- Agave
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
- C/X Culinary Experience ($)Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
- Caffe LoungeCoffee ShopEnjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
- Diamond Club™ Beach BarDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Diamond Club™ LoungeDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Dips Pool BarDrinks: National, International, House wine
- Gourmet Marche
International Buffet
Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.
Note that children are not allowed in the resort.
- Grazie Italian Trattoria
Italian Cuisine
Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.
- Hunter Steakhouse
Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.
- JadeAsian CuisineImpressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
- Level 18 – Rooftop Cabana Lounge
Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)
- Lobby BarDrinks: National, International, House wine
- Martini MixDrinks: National, International, House wine
- Sands Beach BarDrinks: National, International, House wine.
- SCORE Sports Bar & LoungeIn a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- Spa†
- Wireless internet connection in public areas
- Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.
† Fees may apply
- Fitness center on-siteRoyalton Fit:
Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation! - Pool
- Spa †
The Royal Spa
Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7792 reviews
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Apr 24, 2025highly recommended
food was great, room service was good, the poolside bar was good the bartenders give you water without you asking which makes it even better so you won’t overdue yourself, arturo and ricardo our butlers were excellent and helped us whenever we needed
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Apr 23, 2025
Luxury Top Tier resort
Amazing trip and amazing staff. I want to give a special thanks to Stef our personal bulter. But after leaving the resort I felt me and wife made a new friend. Stef had amazing professionalism and attention to detail. She kept our room clean at all times and also did something special for my wife’s birthday which I will never forget. Thank you royalton chic for the hospitality and thank you Stef for your dedication to making our trip a memorable one.❤️
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Apr 22, 2025
10/10 highly recommend the Royalton Chic Resort
The entire resort was amazing. It was clean and it was safe. The food was amazing, the service was great, the views were beautiful. My two butlers went above and beyond with their attentiveness, willingness and the recommendations. Samara and Iran were the best. Samara felt like my homegirl who I’ve known forever. Iran was went out of his way to find and meet me. I asked for coffee the second morning and Iran had it delivered every morning following. Samara was friendly and personable. They were complete professionals and made me feel comfortable the entire stay.
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Apr 22, 2025
Great time!
I had a lot of fun! Food was good and staff was very friendly. Alexander of the Vibe team did great with leading the pool activities. Looking forward to coming back soon! They had a Mexican event with music, games, and sooo many of food options.
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Apr 22, 2025
Very good gym and the stuff there.
Very nice restaurants. Spectaculous lobby. Nice stuff. I would like to thank the gym stuff, Adan, Esteban and other boys and girls. It was great. The beach is fantastic with palm-trees and comfortable longuers. The ocean view rooms are absolutely remarkable.
- AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - We cannot guarantee a spring break-free environment.
- Pet policy : Pets Not Allowed