Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Perico Chicote Lobby piano Bar
    - Los Rosario Lounge Bar with terrace
    - Sports Bar (24-hours)
    - La Plaza Pavilion bar
    - Sauna, Pool and Swim-up Bar
  • Various Restaurants
    - Krystal Fusion restaurant
    - La Altagracia Grill-Steak house, dinner only
    - La Bodega Spanish Rodizio, dinner only
    - La Isabela Main Restaurant restaurant-Buffet style with terrace
    - Luigi Italian Restaurant, a la carte dinner only
    - Yokohama Japanese restaurant, dinner only

    - Pool Snack bar and restaurant
    - Room service with continental breakfast and snacks

    Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes. 

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Daytime entertainment program for children.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
    Casino at neighboring resort.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
    - Banana boat
    - Parasailing
    - Water ski
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Windsurfing
    - Paddle boat
    - Snorkeling gear
    - kayaking
  • Pool
    There are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court
    There are 4 tennis courts on-site.
Off-Site Recreation
  • Golf †
    There is a golf course located within 10 miles of the property.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3350 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time stay was fantastic

    We have not been to the Dominican Republic for over 15 years and wanted some sunshine, we was not disappointed. The hotel was clean and well staffed, service was great and we have no complaints. The buffet had a massive range of foods to choose from and we used all the restaurants to try different things, again all with fabulous service and quality. If you get served by Ambar in any of the restaurants (they rotate around) you will be looked after well, this young lady speaks great English and puts a lot of effort into looking after people. Nothing to do with the hotel but this deserves a mention, there was a lot of American families as some US States were on spring break, the young lads and lasses were a credit to there families, no rudeness or bad language, it was nice to see them enjoying themselves with consideration to others.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Overall good food not so much

    So just got home and the resort was nice the room was always clean and staff were awesome. The beach was beautiful and pools and waterpark were very nice. Now to the food While it wasn’t horrible it was very underwhelming compared to other resorts we have stayed at in DR. Honestly the best thing we had was at the food court by the pool. You could do the buffet and the food court and skip the restaurants. The Mexican called Agave was the worst food took forever to come out and it was cold tortilla were stale. We had a wonderful time and it really is like paradise just don’t expect gourmet food experience

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Traveler Beware!

    We are here now and the experience has been horrible. Our rooms are dirty, had to call 4 times and finally walk down to the front desk to get pillows. Showers in both rooms don’t work, safe didn’t work so they thought sending someone at 9:30 PM to saw into was a good idea. Service is not great. It’s totally gross and disappointing. We are going to ask for new rooms tomorrow. If we don’t get them then I am going to ask for our money back and go home. Just so sick about the experience.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    21st Birthday Trip

    During my stay, I was treated with hospitality and respect. The staff helped answer any questions; if anything was unknown, they would find someone with the answers. To top it off, they helped reveal my birthday cake at their restaurant and sang.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Time

    We have been to this resort several times and enjoy it each time. The staff is friendly and helpful and the beach never disappoints. Highly recommend!

    Apr 17, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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