The all-inclusive Allegro Cozumel has been designed to offer comfortable accommodations on magnificent Playa San Francisco, one of the most beautiful beaches in Cozumel. The resort’s Ultimate Dive Experience package gives guests incredible diving experiences at one of the world’s top destinations for scuba divers. The hotel offers 305 rooms with a subtle tropical decor and architectural design inspired by the environment and perfect for relaxation. In addition, it has a great gastronomic array of five restaurants, where guests can recover after a long, active day. The hotel provides various leisure and entertainment options both under water, among reefs and sea turtles, as well as on land, lying in the sand at the beach or next to one of the four swimming pools. It also has great facilities for relaxation, or for action, such as the Spa, waterpark and the sports bar.
Location
BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
9364 reviews
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Nov 30, 2024Fabulous Cozumel
Great week. First club was awesome. Great team especially Omar Luis Cristian who took care of us all week. Good food and great drinks. Fabulous weather with warm and calm ocean with a great beach. Pool area was excellent with umbrellas when needed. Looking forward to returning next year.
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Nov 30, 2024
Good value resort for friends and families
The resort was well set up for all sorts of guests (families, friends, divers). Good food and there was always something available. The activities team did a great job encouraging guests to participate in activities, join in games, and generally drive engagement. In particular Sara and Angel went above and beyond to make our stay memorable!
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Nov 30, 2024
Great time at Allegro Cozumel
We had a great trip to the Allegro Cozumel. The activity team, particularly Sara and Angel, were fantastic. Had a ton of fun playing beach volleyball. Kids water play area was also super fun. Good food and plenty of it, lots of healthy options too. Beach area was super clean and clear water with some snorkeling offshore.
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Nov 29, 2024Front desk needs more training
The front staff gave us conflicting information and we were not given a reservation at the most popular restaurant because the staff told us we couldn’t book it in advance when we were supposed to be “guaranteed” two reservations. A manager finally told us we should have been able to book the restaurant in advance but by then there was no availability. For those who can’t get a “guaranteed” reservation check out Alberto’s down the street. Even though the hotel told us the nearest restaurant was 30 mins away in town we found online that was not the case. They have live music and the food was great!
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Nov 26, 2024Allegro
We found that the staff was very accommodating and we also found that the service in the buffets for dinners and breakfast was good but the food was subpar this time. We were there five years ago in April and we see that it’s gone downhill. There was better food last time, and there was better service, but the service was very good this time from a few of the waiters and waitresses. Felix was one of the best servers at breakfast and lunch.