Discover all-inclusive comfort and relaxation close to the Caribbean Sea at Allegro Playacar. Surrounded by a Caribbean landscape, each of the hotel’s rooms offer unobstructed views of the resort or the ocean and come fully equipped.  The hotel offers unlimited meals, snacks and beverages available at any of the three restaurants and five bars (including the refreshing swim-up bars). The range of sports and water activities, such as kayaking, beach volleyball and catamaran, is wide and varied. This resort boasts a magical, natural setting, state-of-the-art equipment and an unbeatable All Inclusive program, all of which create a unique opportunity to enjoy some days in the Riviera Maya. In addition, the resort’s ideal location in Playa del Carmen allows for visits to areas of important cultural and entertainment interest, including the archeological ruins of Tulum or the fantastic cenotes on the Mexican Caribbean shore.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property information

Year built: 1991
Last renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 10383 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family away from Home

    , and the beach was pristine, but what truly made our trip unforgettable was the incredible interaction with the staff. The team at the buffets and restaurants is consistently top-notch. Our favorite part of our stay was spending time with the First Club staff. Andres, Angel, and Eder are simply fantastic—they always treated us like family and made every conversation enjoyable. Their constant smiles and extra attention to our family, especially our daughters, made us feel so special. A standout moment was when Mayra went above and beyond, giving our 4-year-old daughter bows so she could feel like a princess. These personal touches are what keep us coming back to this resort year after year. Rene and his team at the Kids Club and activities were a big hit with both kids and adults. They truly go out of their way to make every moment memorable. The amazing people at Allegro Playacar make this resort a home away from home. We wholeheartedly recommend visiting—you’ll leave with wonderful memories and a new family to cherish!

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Oscar for President.

    Oscar was excellent and his entertainment activities crew were great. I will make to mention Allegro to all my friends and family. I wish I could have spent more time here maybe we’ll be back in two years with more of our family. I would recommend Oscar to be one of your top supervisors. He was that good at his job.

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Alegro Playa Car

    The shows were awesome. Oscar was a great guy. We had so much fun and hope to be back soon. The hotel was very nice. The entertainment team was so fun. Hope the same people will be here again. Nice to have people we met. It was a family trip and it was so much fun. Keep it up. The grounds were beautiful and well kept.

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our family had the best time.

    The atmosphere was the best. The pool games are good. We loved the volleyball on the beach. The food was excellent. We stayed here for the 3rd time and will always come back. We love to come here every year. The entertainment team is always awesome.

    Nov 29, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel

    Excellent location, clean beach, gated community. Room needed some small repairs, but it was ok. Very good value for the money.

    Nov 29, 2024