Location
Samana - BeachProperty information
{{title}}
Resort details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
8396 reviews
-
Nov 21, 2024nice resort. Staff hard working very under staffed. Bar areas poorly managed.
I am writing this review poolside. I’ve been here for five days with my beautiful wife . resort is very clean. Staff is very nice. Food is good. Please bring your own large cup. I am very patient and usually very easy to please however Long lines at the bar. There is one bartender per bar. 200 patrons in pool area two bar tenders. Waiting for a drink is 20 minutes. extremely poorly managed bar area. Bartenders often have to resupply their own bar and clean their own glasses. Managers would be terminated for very poor customer service in normal setting. managers unwilling to help staff when overwhelmed by customers. Beach is very beautiful. You can walk off the resort. Security signing people out at both end of the beach. you must sign in when you return. Saturday night beach party was a lot of fun. Resort overall would get a four star however service at the bar is terrible and poorly managed.
-
Nov 16, 2024Save your money
Rooms are horrible. Mold everywhere. Everything stinks of mold. Disgusting… Service: staff won’t move if you don’t give them a dollar. Can sit there the whole diner with just one drink unless you tip. Beach: careful, don’t injure your feet trying to sweep around the corals that are everywhere and that are impossible to see when even a little wave is present. Food: ok selection but all three of us had upset stomachs multiple times. Does not worth the money - would never ever come back.
-
Nov 08, 2024Beach with many palms. Sea with reefs, rocks and fishes.
We spent 9 days on this resort in the end of October. Resort has good beach with possibility to walk longtime in both sides outside of secure territory. There are many reefs in the water. You need to be careful during swimming, it's not possible to swim along the beach even for hundred meters due of rocks, but many fishes are always close to reefs. Needs to take snorkeling gear and maybe water shoes to protect your feet. The sun was not such strong as in Punta Cana in the same season; we didn't even burn. But 30 and 31 October were too rainy and we spent our time in the bar and in the lobby. We visited two restaurants: Fish Market and Brazilian Meat resto, they were fine. Meal in the buffet was fine, but after 4-5 days I already didn't know what to eat, every day was same meal, but fruit were fresh and testily. The alcohol drinks were simple, if you want something good need to go in the sport bar. The resort has good entertainment team. They are always have something for you. I did aqua fitness in the sea and in the pool. My son plaid in the volleyball. We took snorkeling excursion from the resort diving center to one island with visiting two beaches. Fishes on the resort's beach were better than in the wild water. First beach was amazing, but later rain was starting and we skipped second beach. I enjoyed of the motor boat trip, but some people had seasick. Our room was in block #9 and everything was working, except safe for money and documents didn't work. Our friends had smaller (and cheaper) room in the block #6 with some broken electrical outlets. In last rainy days humidity was too strong and all our clothes were wet. On the beach close to 4 - 5 p m some beach sand fleas are starting to bite. More rain more sand fleas. I was bitten by them to much, but not my friends. They are leaved sea beach lit bit early; we were often on the beach to six. The beach towels exchange point close close at six. Needs to take anti mosquitos spray OFF. We were 5 times on Cuba, 3 in Mexico and it was our 4th trip to Dominican Republic, but first in Samana region. By my opinion this resort Is more for the seniors and for the people with kids. As for me it was overcrowded, specially in Thursday, Friday, Saturday, when Dominicans come for the weekend. Rooms need to be renovated.
-
Nov 03, 2024
Bahia in April
Spent a beautiful week on a girls trip in April. It is a smaller resort, everything within a quick walk. Overall, we had a great time, service overall was great, food was very tasty! Beach was beautiful- a bit of seaweed but very swimmable. The pool was quite chilly, had to have a few wobbly pops to actually get in. The room was at the very back of the resort. There was a fence, then the road. There was a security guard stationed there all night which was comforting but on the flip side why would one be needed? The bed was hard and uncomfortable. It was always cleaned, and restocked thru the week. I had requested (3 times) for birthday decor, unfortunately every time was yes, yes, yes, but I gave up as nothing ever appeared. Would have been happy with a banner. We did have a great time, it was a smaller resort than we were used to but I liked that nothing was ever far…
-
Nov 03, 2024From arrival to departure, fantastic service
From arrival to departure everyone was friendly and helpful. Our questions or requests never seemed to disturb or bother the staff. My little one spent some time at the mini-club, “Beba” & “Tito” where able to make it so comfortable for my child and so reassuring to us that our little one was in good hands. My 6 year old loved it so much that we had a hard time spending time together without being asked to he brought back to the mini-club. The choice in food was really good and no matter your preference, always able to find something to our taste. Even though everyone was really friendly, there are 2 people at the restaurants and buffet that distinguished themselves, “Moises” and “Elwyn”. They made us feel like friends or family, such a smile and hospitality, specifically with our little one. The grounds are impeccable, the only criticism would be that around the pool it can get slippery, but not sure there is much to do about it. The beach is beautiful, no seaweed and for the most part very calm which is ideal for young families. For those who want to stay connected, wifi signal is good throughout the resort, but disconnecting is always a good idea 😉. My family is already talking about coming back again on a future vacation. A big thank you to the whole staff.