Bahia Principe Grand Punta Cana - All Inclusive

Customer ratings & reviews

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  Restful vacation - almost 5 stars but minor things

  Just returned from our holidays and we enjoyed our stay. I booked our trip with Air Canada vacations. I would give a 4.5 Stars but minor things that happened on our trip that I couldn't give the 5 stars. Our room was not ready at check in and we waited for almost an hour. When we got to our room, the bell men said to contact concierge since we are a family of 5 and would need extra linen for the sofa beds. Used the Bahia app for the service and we just got one blanket. We were very tired from the travelling, we managed with what was available for the night. I left a note for housekeeping the next morning and all the beds were made after we got back from breakfast. Our TV wasn't working as well and maintenance came within the hour. We were in the recently renovated units and our 2 Bedroom Family Suite was beautiful and very spacious!! Our king bed was comfortable. The water pressure in the showers were great!!! We had four opportunities to go to the A La Carte restaurants and I'm glad we went since the buffet food was mediocre after you have it daily. The food at the restaurants (Garden Grill, Takara, Thali & Tequila) were delicious. The Truck food service at the pool side was mediocre as well. The food was cold most of the time when we received it but we ate there everyday for "lunch". Most memorable moment - It was also my hubby's 50th birthday during the trip and staff in the buffet were great at arranging the cake and giving a few minutes of their time to sing for him. The pool and beach were FABULOUS!! All we wanted was to sit on the chaise or be in the water. Go VERY EARLY to get a good spot - people are out there before 7am. Several people approached us for excursions or to hear about their membership program - everyone was very nice and respectful when we denied. The variety of entertainment was great as well. The only disappointing part of the trip was literally at the very end of our trip at check out. I paid for private shuttle back to the airport and it took me 5 people to get my answer. Even one man that was a travel or excursion rep said 'why are you leaving it to the last minute, not very smart" -- How is it when I have paid back in November considered last minute. Then he pointed to a binder and told me to figure it out myself. So I did figure it out on my own, however the Air Canada rep eventually came and said the shuttle knows to come and I do not need to do anything - that is all I needed to hear. The staff throughout the entire stay have all been very helpful but I was very disappointed with that one individuals response and lack of assisting me. Still miffed as I write this.

  Mar 21, 2025
• 

  Awesome resort

  Great resort! Rooms are clean and gorgeous, and the balconies are very nice. Residents stay in a villa, amongst a village of other villas, and the gate at the front makes the resort feel very safe. Bahia Principe employees drive residents to and from the beach/pools on trams, which are very fun to ride on, and they arrive very often, and even operate late into the night. This was super convenient and helped us save a lot of time on our way around the resort. The food was good at the buffet although one buffet did reek of a seafood smell. But the a la carte restaurants were awesome, we loved the italian and brazilian restaurants. The staff at the pool bar were friendly and fun, and all around the staff was very receptive and friendly. Lastly, we loved the activities! Karaoke, fire shows, and themed parties made the trip so much fun. Would definitely stay again and recommend to a friend. But be sure to bring bug spray - I was okay but a few of my friends got bit up by the mosquitos.

  Mar 20, 2025
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  Not a good experience!!!

  Was here Nov 2024. The grounds are beautiful. HOWEVER, the food was subpar and the inclusive drinks was cheap liquor. Staff was not nice and always looking for a tip. The "steakhouse" was subpar. Steak was tough and not a variety of different meats the best thing was the sausages and warm bread. My room was beautiful until I looked closer and my photos will show the mold growth in the room.

  Mar 20, 2025
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  Wonderful family experience

  Wonderful stay. Hotel was well maintained and very clean. Great variety of foods in the buffet and a la carte restaurants. Trolleys go by often however we preferred to walk and enjoy the outdoors. Pools were clean and tidy. You need to be down early to get a shady spot at the pool by the beach but away from the beach you didn’t need to be up as early. We didn’t use the kids pool area but it looked lovely. Wifi works in most spots especially if you are close to the rooms a little spotty if you’re away. Shows were good. We loved the Dominican party and the dancing. 10/10 recommend

  Mar 18, 2025
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  Great For Families

  This is my 3rd visit to here admittedly after a 7 year gap which I visited solo but this time with my partner as his visit here, after ready recent reviews I knew it wasn’t going to be the same and yes some of the hotel areas are in need of improvement looking tired but they are in the start of a period of improvements so we will have to see. Our room was a premium which was perfect very clean and quiet. Food it’s an all inclusive so food prepared in vast quantities so obviously not restaurant standards but fine a large choice salads and tropical fruit lovely the cooked food is nearly always lukewarm. Try a la carte Garden Grill a highlight. Lastly the staff who work very hard like everywhere you get the odd unhelpful one mostly due to the language but the vast majority are brilliant especially in a crisis. So if you’re looking for a bit more luxury especially as a couple I suggest the Ambar or Esmeralda. But as they say you get what you pay for.

  Mar 18, 2025