Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - 2 Lobby Bars
    - 2 Theatre Bars
    - 2 Poolside Bars
    - 1 Discotheque
  • Various Restaurants
    - Colonial Restaurant, Buffet style
    - Tropical Restaurant, Buffet style
    - Mariachi Grill, Offering lunch and snacks
    - Palmeras Grill, Offering lunch and snacks
    - Mare Nostrum, A la carte restaurant offering seafood
    - Kyoto, A la carte restaurant offering Oriental cuisine
    - Santa Fe, A la carte steak house
    - Capri, A la carte restaurant offering Italian cuisine

    Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
On-Site Wedding Services
  • Package Sea Breeze.
    Package Under The Stars.
    10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Billiards †
  • Direct access to a beach †
Off-Site Attraction
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11492 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointed from a premium member

    Besides the 10% discount, we need more advantages of being premium. I've been there over 10 times (before I signed up to the list) and this last time was bad. Unsure what we will do for our next day vacation

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family of 9

    Service around the whole facility was good, the Buffetts were average with great fresh guacamole and salsa , rooms were clean although lots did smell musty from the a/c running 24/7, beach was very nice but was too windy to enjoy the ocean a whole bunch, the gym had a lot of cardio gear but lacked on the free weight/ bench side of things

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great kids club

    Our son had a great time at the kids club the Barcy Colonial. Suzanna, Lulu, Sarachi & Zaria were wonderful. The activities were great and our son came home with lots of crafts, excited to show us. We loved that he could just join for a hour when he wanted a break from the pool or beach. They also had a great Easter activity for the resort and the kids loved it. Thank you!

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful property, beaches and excellent food

    We really enjoyed our second stay at Barcelo, we stayed Palace first year and opted for Colonial this time. Overall amazing trip a few things bothered us with colonial like line ups to get into the buffet and being directed towards Tropical Buffet instead of our own Colonial Buffet we always went to Colonial in morning for breakfast and there was lots of seating so not sure why they wanted us to go elsewhere. Rooms very comfortable only complaint was our bar fridge was only filled 2 times all week. When it was obvious it needed filling and we tipped each day. But beds were comfortable and room was always cleaned when we wanted it was well located as well for us. Food amazing every al a carte we used was excellent and amazing service. Kyoto is a must what amazing food and show. Capri, Sante Fe were also very good. We were not keen on La Fuente. We paid extra and went to the Palace for the Brassiere which I highly recommend the food is just delicious and what amazing views if you sit outside! Overall I would stay here again the property is beautiful and views amazing you can swim with turtles and sting rays right off the beach. The beach area is very good with lots of great snorkelling.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We had a great time. Highly recommend this resort

    Kids club was the best Zaira Hutzil Lourdes canche Sarahi martinez Swana ovando Did amazing job entertaining kids! My son was very happy to play at club house all the time! Every day the staff very pleasant with kids playing games and having fun

    Apr 19, 2025
Hotel advisories
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Not Allowed

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