Located on one of the most impressive beaches of the Caribbean and surrounded by the legendary beauty of the Riviera Maya, the Barceló Maya Palace 5-star hotel is a spectacular luxury resort with exclusive services.
All of its rooms are Junior Suites or Suites, all of which offer luxury details and comforts to guarantee an extraordinary experience.

The hotel has 6 restaurants, all with a view of the Caribbean Sea. Buffet and à la carte restaurants specialising in Brazilian, French and Caribbean food (seafood) among other global cuisines. Everything falls under the Barceló All Inclusive program and is of exclusive use for the guests of this hotel.
The excellent facilities of the complex include 3 spectacular pools, one for adults only and one water park for kids. It has a fitness studio, shopping centre, U-Spa, a U-Kids Spa and a miniclub. Sports enthusiasts can train in the sea or in the special sports areas. At night, you can enjoy a magnificent range of leisure and entertainment options.

- Gift shop
- Transportation for guests within the complex

Please note - All services are subject to availability and changes without notice.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property information

Year built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756

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Resort details

Amenities

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Activities

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General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 17747 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10

    Outstanding everything!! Food, service, facilities, it was amazing!! I would Highly recommended. Our stay was 20/10!!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love this place! This is amazing place!

    Be I have wonderful stay in this resort. The food was good. Restaurant is very good. Beach is excellent! Highly recommend everybody!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great value 5 star resort experience.

    We travelled as a friend group of 6 couples and overall were very impressed with the Barcelo Maya Palace. The resort is kept in impeccable shape, the food was decent and the rooms spacious and clean. My only critique is there needs to be better late night food options. Opening the Coral Grill from 10pm to 1am would fill that gap!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great start

    All around this was a great start. The bars where amazing the people where amazing and the location beach bars and drinks where way better then I expected would return and do it all over again. Thanks for having me!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Bad service

    It’s my third time to Barcelo Maya Palace and this time I was very disappointed with front desk service and rudeness. My vacation was screwed because we didn’t get connecting rooms or even close by rooms. Our family with small kids had two rooms and they gave us very far on different floors, even though my friends (3 families) arrived a day early and got all their rooms next to each other. I called three times before arriving and emailed the resort to please do our rooms connecting or at least close by. So if you are traveling with family and getting 2 rooms and expect then to find you connecting or close by rooms , you should consider another resort

    Nov 19, 2024