Resort Details

OnSite Dining
  • Buffet Restaurant - Miramar

    Breakfast: every day

    A la carte Breakfast: every day – Terrace area.

    Lunch: every day

    A la carte lunch: every day – Terrace area.

  • Premium Level Lounge

    Offering food and drink service to Premium Level guests.

  • Specialty a La Carte Restaurant

    -Japanese restaurant “Sapporo”
    -Italian restaurant “ La Dolce Vita”
    -Mexican restaurant “Agave”
    -French restaurant “La Comedie”

    A la carte service available

  • Various Bars
    - Music & Pool Bar
    - Bahia Bar
    - Bahia Bar Terrace (Live DJ music, Participation activities)
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Currency exchange†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Pool†
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Currency exchange†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Pool†
  • Restaurant†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Internet Access†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • General †
    - Aquatic sports
    - Dressel Divers ($)
    - Dolphinaris
  • Gym †
    Barcelo Maya Riviera gym
  • Miniature golf †
    18-hole golf course.
  • Non-Motorized Water Sports †
  • Pool †
  • Spa †
    Barcelo Maya Riviera Spa
  • Sports court onsite †
  • Tennis court †
  • Theatre †
    Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6391 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    La actitud del personal lo hecha a perder

    No atienden bien siempre están de Malas y ni servilletas pueden llevar, limpiar las mesas menos, responden de mala gana

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Agradable, limpio, buenas instalaciones

    En general todo bien, nada espectacular. Limpieza muy bien, habitaciones cómodas y amplias. Servicio de recamarístas muy bueno. Un poco de confusión en las reservas de restaurantes para cenar. Poca opción de desayunos y comidas porque solo cuentan con el mismo restaurante ya que los demás restaurantes están disponibles solo para la cena.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    pesima comida y mala higiene

    me enferme del estómago y en mi habitación había cucarachas, no estaba limpia y no cambiaron las toallas, llame a hacer mi petición para la limpieza y no me dieron respuesta

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Pesos o servicio del personal

    Son muy groseros con todo el equipo de trabajo que íbamos pareciera que solo quieren atender turismo extranjero muy desagradable estar en un lugar así porque gratis no vamos

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Bueno

    Mejorar atención de la gente de los restaurantes, malísima atención de gerente Benito del restaurante italiano

    Mar 31, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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