Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
9444 reviews
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Feb 21, 2025First visit to an all-inclusive
We were at the resort to attend a family wedding. Everything was absolutely wonderful. Will be back.
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Feb 20, 2025
Barcelo resort is awesome
Resort is awesome! Food is great. Service is excellent. Resort is very clean. Beach is beautiful. kids and grandkids are loving the vacation. It was nice to be able to fly into Tulum. Only issue we have had is with nexus transfers booked through WestJet
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Feb 20, 2025
A+ review
The bed was extremely comfortable, great pillows. Showers were got which was unexpected. Food was tip notch as far as I've experienced. Lots of lizards to chase. Beach is as beautiful as anything I've seen in Cuba. Highly recommend. Carla Mendez was a wonderful hostess.
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Feb 19, 2025
Excellent all inclusive for family and kids
Awesome vacation. Overall good quality is amazing , close by to out of this world cenotes , snorkelling with sea turtles on resort beach, not to mention perfect water park for 9 and under kids , with big kids activities too!
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Feb 19, 2025
Beautiful place
the grounds are amazing beautiful, the food was delicious, breakfast dinner and supper !! THE ONLY COMPLAINT WAS NOT FINDING CHAIRS AROUND THE POOL
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed