Resort Details
- 24-hour front desk
- Complimentary breakfast
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Hairdresser/barber
- 24-hour front desk
- Complimentary breakfast
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Hairdresser/barber
- Luggage service
- Onsite laundry
- Safe deposit box
- Tour/sightseeing desk
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1065 reviews
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Mar 27, 2025Wonderful Place With Wonderful Staff
We couldn't have asked for more from our 12 nights at the Bel Jou! Virtually everything is covered in previous reviews so I'll just add some bits n bobs. Yes towels are on sun beds very early, in some cases before the sun comes up, but there always seemed to be free beds somewhere to use. Better than this though is to book the free shuttle to the beautiful beach where there are free beds and shade a plenty. We took the 9am shuttle there and the 1pm shuttle back which was perfect. At breakfast and dinner check out the "local corner" where, as the name suggests, there were a couple of local dishes on offer. Maybe not the breakfast offering so much but the dinner offerings were suberb. You can book any excursions you want to do at the hotel which is preferable than booking beforehand as you'll have an idea of what the weather will be like by this time. We found that of the 3 we booked 2 were the same price as booking independantly beforehand and 1 was actually cheaper. If your footie team is playing and you can't bear to miss it ask them to put it on in the rooftop bar - they have a firestick. There was the odd thing that could be improved upon but in no way spoiled our stay. Our room could have done with a bit of TLC, decorating and furniture were beginning to show their age and no USB ports which seem standard now in most hotels. Food was often just luke warm though the day before we left they had brand new food pots/dishes installed so this may have resolved that. Breakfast was from 7am but everything was not available at this time - the pancakes and french toast often didn't appear until after 7.30am by which time I'd finished. Finally, as most reviews have mentioned, it's the staff that make this place so special. Everyone, be they front facing, kitchen, maintenance, gardening etc always had a good morning or hello with a smile on their face. There are far too many to mention but a special thanks to Vakessa for keeping our beer and wine flowing in the evening and the lovely (despite being a Gooner) Quincy who always had time for a chat. Don't hesitate - book it.
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Mar 23, 2025A hidden gem
Bel Jou is located on the hillside above Castries so has amazing views, if you opt for an ocean view room as I did. There is a hotel shuttle bus to the beach and Castries which is complementary, as walking is very difficult. The room was lovely and well equipped and I liked the coffee shop where I could help myself to coffee all day. There are 2 pool areas and Jaffrey did great aqua aerobics every morning which I thoroughly enjoyed. Unfortunately people did put towels on sunbeds and that started earlier every day we were there. The food was all buffet style and was ok, I enjoyed the lunches at the poolside bar which was excellent. Food was also served in the roof top bar but we didn't realise as.menus were not readily available. The entertainment was varied throughout the week. For us this was a poolside chill holiday and definitely met expectations.
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Mar 21, 2025
Lovely intimate hotel
Boutique sized all inclusive hotel, nestled above Castries with a great view. We cannot fault this hotel, smaller than we normally frequent but the staff were so accommodating. Food in both restaurants was of a high standard. Two pools. Rooms cleaned daily and immaculate. We would definitely recommend. Thanks to the whole team, also nice to see the manager visible.
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Mar 21, 2025
Fantastic place to spend an 80th birthday, especially if you are fit!
The excellent reviews for this hotel are well deserved. This small and intimate hotel is very well run by friendly, helpful staff. Its only drawback is being not situated close to a beach, though the free shuttle will take you to the lovely local Vigie beach where you are provided with free sun loungers and looked after by ''Mrs Jah'' whose partner Captain Mango also runs a water and land taxi service. Between them they provided the icing on the cake of a magical holiday by organising trips for us round the island and in particular looking after a pair of ancients holidays makers who enjoyed snorkelling at the beautiful marine reserves of Sugar Beach and Anse Chastanet. We were celebrating my 80th birthday at Bel Jou and had a magnificent time. Our room was large with a lovely view and the food was good. While the hotel would not be suitable for someone with mobility problems, we found the steps helped to keep us fit. I also developed a taste for cocktails, the pina colada was delicious. Thank you all.
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Mar 20, 2025
Nice hotel
Lovely hotel. Great staff. Good pools. Nice room with big bed, great shower. Bus down to the lively beach. Visited there to watch England Cricket. Food was ok in the ala carte and the shack. Breakfast was good, eggs cooked to your liking. Dinner in buffet hit and miss.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: Children 18 years old and younger are not permitted at this adults-only property.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: XCD 16.20 per person, per night We have included all charges provided to us by the property.