Resort Details
- Cuore di RossiFeatures A la carte contemporary Italian cuisine, complemented by a wide selection of international wines.
- Don IsiTraditional Mexican cuisine served A la carte, located in a building recreating the patio of a traditional Mexican Hacienda.
- Jaal-HaRestaurant buffet & bar located on the beach can be set up for a total of 330 people during banquets. This restaurant provides breathtaking views of the ocean and cool breezes year round.
- L´AtelierA haute dining restaurant featuring A la carte French cuisine with live cooking demonstrations. Watch our expert chefs prepare your meal in the open kitchen.
- Restaurante Grand Festival BuffetExclusive buffet featuring fine international cuisine offering nightly themed dinners.
- Various Lounges/Bars- Main Beach Bar
- Theater Bar
- The Lounge
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Multilingual staff
- Pool
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Contact resort for information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised activities for children through the age of 12. Open daily and includes:
Nursery
Mini-cafeteria
Children's pool with water slide
Play ground area
Play Station 2
T.V.
Sport activities - Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Parasailing
Scuba diving
Jet skis - Non-Motorized Water SportsKayaks
Windsurfing
Paddle boats - PoolThere are 3 pools on-site.
- Spa †
- Tennis courtThere are 2 tennis courts on-site.
- On-site EntertainmentShows are held temporarely at Jaal-Ha, beach restaurant . A professional contracted ballet and hotel animation staff provide a variety of shows along with a full theater.
- Cozumel Ferry
- Playa del Carmen
- Other Local Attractions•Tulum, Mayan archeological site is located 37 miles south of the resort
•Chichen Itza, the most important religious, commercial and cultural city of the Mayan civilization. Distance from resort: 142 miles South-west
•Xcaret, eco-archeological park. Water activities, eco tourism and dinner show. Distance from resort: 12 miles South
•Delphinus, swimming with dolphins. Distance from resort: 12 miles South
•Xel-Ha, water and nature park. Distance from resort: 25 miles South
•Cozumel, home to world class scuba diving and one of the worlds best reefs. Distance from resort: 10 miles East.
•Cancun, well known for its night life and luxurious shopping centers. Distance from resort: 35 miles North.
•Mayakoba, El Camaleón, golf club (home to PGA tournaments). Distance from resort: 3 miles South
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
18067 reviews
-
Apr 22, 2025A great time by all!
Alondra, Silver, Kaci and Valentina were an absolute blast as an entertainment crew! They made sure that every day was a different activity and kept them fun and interesting. As well as keeping the daily activities fun and not boring! Thank you to all of them for making this trip full of laughs and taking the time to build personal connections with us!
-
Apr 22, 2025
What an amazing entertainment team!
Kaci, Silver, Valentina, and Alondra, were a great entertainment team. They took the time to ensure everyday was a fun experience and was a different activity so not every day was the same! The pool party and Mexican festival were by far our favorites!
-
Apr 21, 2025
The most amazing trip
My husband and I got got married at BlueBay grand Esmeralda on 04,11,2024 and it was the greatest day of my life! Daniela, Renata and their team are the nicest, most compassionate and helpful team for your wedding I would 10,000% recommend them over and over. The hotel was stunning and they took such good care of us I will definitely be returning!
-
Apr 20, 2025Mexico
Dont expect 5 star its mire a uk 4 star. Its clean our room waa comfortable. Beach is nice and we enjoyed the swing bar. The staff all do there best to accomodate. Food is fine, like many all inclusive buffets. We tried the otalian alacarte but found it bland and poor altho service was good. Steak resturant was slightly better food. Trip to isla mujeres was excellent fun.
-
Apr 19, 2025
fun and vacation
It is absolutely an all-inclusive hotel and it really met my expectations. I loved dancing and having fun in the pool, and Miss Pamela is very fun, she adds Latin flavor to her dancing and is very friendly, I really recommend it and the place is close to Cancun and Tulum.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of $31.12 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryMexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed