Resort Details
- Cuore di RossiFeatures A la carte contemporary Italian cuisine, complemented by a wide selection of international wines.
- Don IsiTraditional Mexican cuisine served A la carte, located in a building recreating the patio of a traditional Mexican Hacienda.
- Jaal-HaRestaurant buffet & bar located on the beach can be set up for a total of 330 people during banquets. This restaurant provides breathtaking views of the ocean and cool breezes year round.
- L´AtelierA haute dining restaurant featuring A la carte French cuisine with live cooking demonstrations. Watch our expert chefs prepare your meal in the open kitchen.
- Restaurante Grand Festival BuffetExclusive buffet featuring fine international cuisine offering nightly themed dinners.
- Various Lounges/Bars- Main Beach Bar
- Theater Bar
- The Lounge
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Multilingual staff
- Pool
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Contact resort for information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised activities for children through the age of 12. Open daily and includes:
Nursery
Mini-cafeteria
Children's pool with water slide
Play ground area
Play Station 2
T.V.
Sport activities - Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Parasailing
Scuba diving
Jet skis - Non-Motorized Water SportsKayaks
Windsurfing
Paddle boats - PoolThere are 3 pools on-site.
- Spa †
- Tennis courtThere are 2 tennis courts on-site.
- On-site EntertainmentShows are held temporarely at Jaal-Ha, beach restaurant . A professional contracted ballet and hotel animation staff provide a variety of shows along with a full theater.
- Cozumel Ferry
- Playa del Carmen
- Other Local Attractions•Tulum, Mayan archeological site is located 37 miles south of the resort
•Chichen Itza, the most important religious, commercial and cultural city of the Mayan civilization. Distance from resort: 142 miles South-west
•Xcaret, eco-archeological park. Water activities, eco tourism and dinner show. Distance from resort: 12 miles South
•Delphinus, swimming with dolphins. Distance from resort: 12 miles South
•Xel-Ha, water and nature park. Distance from resort: 25 miles South
•Cozumel, home to world class scuba diving and one of the worlds best reefs. Distance from resort: 10 miles East.
•Cancun, well known for its night life and luxurious shopping centers. Distance from resort: 35 miles North.
•Mayakoba, El Camaleón, golf club (home to PGA tournaments). Distance from resort: 3 miles South
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
17982 reviews
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Mar 31, 2025Would definitely go back to The Blue Bay Esmerelda!
Really Great Experience. The Food was amazing, the proximity to either the pool or the beach were nice and close to each other. The Staff was amazing. Shout out to Lizbeth for exceptional beach service. Yes, the rooms were tired, but they were very clean. The wildlife was incredible. My only real complaint is that there were never enough beach chairs. We really enjoyed 10 wonderful days.
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Mar 31, 2025Excellent
The staff was amazing and always ready to serve and give you the best service. Always have a smile on their faces and super friendly to deal with. The food was fantastic. I’m usually a picky eater and there was a little of everything available to eat. Festival restaurant was my favorite buffet. They rotated options every night. You’d have French cuisine, Mexican, oriental, Italian.. etc. The food was delicious and the restaurant cool to get away from the heat outside. All around fantastic. Rooms were clean and cool at night. The only downside was the beaches did have a lot of seaweed, but that’s expected due to the time of year we travelled here. The bars were great and the drinks delicious! Like other comments, if you absolutely want to be by the pool, you’ll have to get up early to claim a spot. They’ll usually only become available closer to late afternoon. Same for shady spots on the beach, but we’d just drag a chair under a tree
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Mar 31, 2025
Blue bay Magnifico
Extrêmement satisfait de l'hôtel, du personnel et surtout de l'équipe complète du club coralia, toujours le sourire, au petit soin et adorable. Un grand merci à Manu, Marie, Luz et Luis qui ont été tout simplement parfait. Grâce à eux, nous avons beaucoup apprécié notre séjour.
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Mar 30, 2025Instalaciones viejas les falta mantenimiento Servio y atención excelente todo el personal muy servicio Restaurante
Instalaciones viejas les falta mantenimiento Servio y atención excelente todo el personal muy servicio Restaurante mexicano mesero Gilberto excelente servicio muy buena atención Restaurante francés mesero Luis Alberto igual excelente servicio muy atento y servicial
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Mar 30, 2025
Paradisiaque dépaysement complet que du bonheur
Séjour très agréable l équipe Coralia est au TOP sympathique ne sait pas quoi faire pour nous satisfaire. Manu Marie Luz et Luis sont géniaux. Les soirée ainsi que les animations en journée rien a dire 20 sur 20 .Les excursions que nous avons fait Chichen Itza Tulum nager avec les tortues et Holbox étaient très bien ainsi que les guides.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of $31.12 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryMexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed