Resort Details
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9189 reviews
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Jun 01, 2025So so. 3.5 out of 5
Having stayed at Blue Bay's resort in Mexico and at both VH Gran Ventana and Viva Heavens, this is a tired resort. Stayed in the 8000 building block in late May, being the shoulder season, it was very quiet; about less than 100 guests, thus not all the facilities wasn't available. Besides the above average service as disclosed on previous reviews, allow me to go over the small cons: 1) from the previous reviews, the lauded Asian restaurant was closed for renovations, but the food was available once a la carte and once at the buffet. 2) that in mind, besides your room, there's no air conditioning, except for the Italian restaurant. 3) showed up for the scheduled bicycle tour and asking 2 staff what happened, left after an hour. 4) difficult to get toiletries, shower gel. 5) service at reception for both checking in and especially checking out was with poor attitudes and frowns.
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Jun 01, 2025
3 star hotel
The hotel is most definitely not a 4 stars, it could make it to 3, no more. The facilities are outdated, the hotel feels run down, the room was old and when I arrived, I went to use the bathroom and there was no water in the sink or the shower, the mini fridge was not on, I had to go to reception to complain, and then they fixed the issue. The pool area is nice, the beach is nice, the the villas look and feel old, the staff is attentive and friendly. Overall is a budget accommodation, not a 4 stars, there was only one dining option, no premium bedding, in fact, the very thin and worn out bed cover had a patch, I think it was bought decades ago :( The door in my room had no lock, I made a complain in reception and nothing was done about it, the safe in the room is not included. Being a woman alone I did not feel safe in the property, I had to carry all my valuables with me at all times. I only stayed one night.
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May 27, 2025Do not go to this place
Do NOT waste your money to stay at Blue Bay Villas Doradas! The best thing I can say about this place is that the people were very nice. This is an aging and quite deteriorated place and they simply do not have adequate staff to maintain it. The rooms are in terrible condition, they have painted old furniture to update it. Mattresses are hard as rocks. Floors are stained, tiles broken. Pool area is dirty, water had dirt and cigarette butts floating in it there are very few chairs that do not have holes in them and most are covered in bird poo. Food is ok in main dining room, the beach snack place was unattended and food cold. I’m not much of a drinker, usually feel it after half a glass of wine but in all the drinks I tried I never felt the slightest buzz so I have to think they water their alcohol. The weekend we were there they hosted a couple of local parties and had music and LOUD singers until all hours of the night keeping anyone not at the party awake. The pictures are pure fiction. This place is a complete waste of money.
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May 20, 2025Excellent
Beautiful place… nice bedroom, good food nice pool and beach!!!! I love the shows and games!!!! Yolanda staff so pretty and friendly 😍😍🥰🥰😍😍🥳🥳🥳🥳🤩🤩🥳🤩🥳🥳🥳🤩🤩🥳🥳🤩🤩🤩🤩🥳🤩🤩🥳🥳🥳🤩🥳🥳🤩🤩🥳🥳🥳🥳🤩🥳🤩🥳🤩🤩🤩🤩
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May 16, 2025
Amazing Hotel Blue Bay
i am absolutely impressed, about Bluebay Hotel its a wonderful Place and the Restaurants and bars and the Personal ,the Entertainment, Bycycle , is excellent ,the Rooms are comfortable, and the bach is beauteful , its Amazing, thanx to all Kaveh Takhsha