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1205 reviews
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Dec 21, 2024Stone Massage
What a fantastic experience! I had an amazing stone massage with Lidia. She was amazingly attentive, made sure to take care of my sore spots on my shoulders, and created a rejuvenating environment. I would highly recommend to anyone enjoying a stay at Cancun.
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Dec 19, 2024
Great value and location!
Great value, unbeatable location. Pool isn't the best, super windy being at the roof. There are limited food options at the hotel, but there is so much around. Loved how accessible it was to different points and locations. We were able to walk to most places, as well explore Cancun since it was well situated. Staff was friendly and kind. They were always so bright and cheery. This hotel is a really great value.
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Dec 19, 2024La Isla Cancun -Great Location
La Isla Hotel in Cancun is in a convenient location!! The outdoor mall has EVERYTHING restaurants, shopping and even a cinema !! The hotel was clean the staff was friendly and the rooftop pool view was amazing. Breakfast is a buffet and has so many options you won’t be disappointed. If there’s something you want just ask the staff they will work to accommodate your dietary needs. Ladies a word of advice bring your walking shoes if you plan on shopping the cobblestone style walkways are not high heel friendly !!
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Dec 17, 2024
Lydia best massage!!!!
Lydia was the best masseuse she helped me get all my stress out! Very happy and love the service!! I came here on my vacation with my wife and we had an amazing experience at the spa. Very grateful for her services truly a gem. Thank you again for all your efforts!
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Dec 17, 2024
Great place without the unnecessary things
There’s so many options in the area. But, one thing we didn’t want was an all inclusive and we are out and about all day and waste the opportunities. We chose this place which has a gym, rooftop pool, rooftop bar, filtered water fountains, breakfast, and great location. That’s all we needed and wanted. I thought this place did it right. We were able to book tours from this location for pick up and we walked around for food nearby and shopped a bit which was next door. The only downside is the fixtures are peeling and showing age. The shower room door lacks a seal so you need a bath floor towel or water will get everywhere. The design of the room isn’t maximized for comfort, but doable. The faucet is next to the bed so the sound will both your significant other. The door is a sliding door to the toilet and shower room so sound will travel. These are all built in things and goes towards the design and development of the property. As for service, they did great. They were efficient and kind and opened the gym for me at 4:15 am. Breakfast starts promptly at 7 am. I have no complaints for the service.