Resort Details

Dining
OnSite Dining
  • Ayami
    Air-conditioned restaurant serving Asian A la carte cuisine with Teppanyaki tables and sushi. Dinner only.
  • Bamboleo
    ·  Open-air restaurant serving the best a la carte grill and steak specialities. 

    ·  Bamboleo Snackbar: Also includes a snack bar next to the swimming pool.
  • BLOVED Lounge & Restaurant
    Restaurant exclusively for Privileged guests. Opening daily for a la carte breakfast, lunch and dinner.
  • Catalonia Burgers
    The ideal place to taste quality hamburgers during your vacation in the Caribbean. There are combinations for all tastes: with tomato, with bacon, with fried onion, with cheese and always accompanied by crispy French fries. Do you fancy a hamburger?
  • El Mercado Buffet
    • Air-conditioned, international buffet-style serving breakfast, lunch and themed dinners.
    • El Mercado Buffet featuring indoor seating ( with air conditioning ) plus a recently added spacious outdoor dining terrace.

    Available for all guests.
  • La Brisa
    Open-air, international buffet-style restaurant, serving breakfast, lunch and themed dinners.
  • La Crêperie
    Open-air restaurant serving salty and sweet crêpes.
  • Los Alebrijes
    Air-conditioned restaurant serving authentic, A la carte Mexican cuisine. Dinner only.
  • Mamma Mia
    Cozy ambiance and delicious Italian specialties. 
  • Various Lounges/Bars

    - El Abuelo
    - Margaritas
    - T Bar
    - La Pinata - Disco / Bar
    - Tequila Bar
    - Pure Chill Out Bar
    - Sports Bar
    - Bar Maloo

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service

† Fees may apply

On-Site Recreation
  • Children's program, onsite

    - Kid’s club with daily supervised Activities and specialized staff

    - For kids from 4 to 12 years old

    - Special area for children in the pool

  • Dancing
    Dance classes
  • Direct access to a beach
  • Fitness center on-site


    Fitness Center (age 18+)
    - Cardiovascular equipment and weights

    - Classroom for spinning, Pilates and yoga. Free lessons several times during the week and free for our clients.

  • General †
    The Property have Pickleball Court available at their site.
  • Non-Motorized Water Sports
    - Kayaks
    - Snorkeling - equipment included
    - Catamaran
    - Introductory scuba diving lesson in the pool
  • Pool

    - 4 swimming pools with different areas for activities including Jacuzzi and 3 special areas inside the pools for children

    - One swimming pool with exclusive access to our Privileged customers

  • Scuba diving †
  • Spa †

    Alegria Spa offering the best in facilities and treatments for your wellness and relaxation

    Alegría Spa*
    Spa of 3,900m2 well distributed in 2 floors has to offer:
    - Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons).
    - Offering also a beauty salon with hairdresser, manicure and pedicure services
    - In the first floor there is the SPA area set with a complex hydrotherapy circuit; sauna, vapour, hydro massage shower, plunge pool and indoor pool with hydrotherapy circuit
    - Master booths for couple treatments with hydro-massage bath
    - Pool for hydrotherapy treatments
    - Individual massage booths
    - Relax area with tea and snacks
    - Boutique Spa
    Ask for information about our “Spa Experience” programs (individuals and for couples, age 18+)
    *Additional charge apply for treatments, massages and beauty salon

  • Tennis court
Off-Site Recreation
  • Golf †
    Nearby professional Puerto Aventuras, 9-hole golf course
    *Additional charge applies
On-Site Attraction
  • On-site Entertainment

    Weekly beach party

  • Daily Activities
    Aerobics and Aqua aerobics
  • On Site Entertainment
    Indoor theatre featuring live nightly shows and entertainment
Off-Site Attraction
  • MARINA PUERTO AVENTURAS
  • Playa Del Carmen
  • TULUM/XEL-HA
  • Xcaret

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3039 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Avoid at all costs - NOT 4 stars

    We booked our family of 9 trip in this all inclusive via Air Transat where it was advertised as 4 stars. We stayed there for 5 days. Although we all bought our package online at the exact same moment, we all got different price for the same thing (overbidding!). Let me tell you: way far from 4 stars. The rooms are outdated, there’s rust and mold on the doors, no tissues in the tissue dispenser, etc. Front end staff very rude. The beach is nearly non-existent. Very rocky. Very disappointing. Not what we were promised and what we paid for. It’s not more than a 2 1/2 stars, hands down. Avoid at all costs.

    Oct 17, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    At your own risk…

    NOT a four star resort. At best (and this is generous) a two star experience. Old ill equipped rooms. Limited restaurant choices. Mediocre food. Rude staff (especially the front end staff). Good luck getting a drink made the same way twice. Bar hours from 1100 to 1800 is simply ridiculous. So, you’ve been warned.

    Oct 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Food and location

    Waiters, maids and lower staff was wonderful no complaints. Location should not be advertised as breach front, there is no breach, all rocks underneath the water. The food was good the first day until I found out that I had to eat the exact same thing for the next six days for lunch and dinner. There were no specific nights at the buffet. It was the same every day.

    Oct 04, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Don’t go

    Rooms:- Very dated… cleaned regular… cockroaches in our room… wee stain on the back of our loo from day 8 to day 14… Bedpost broke door had all paint scrapped off… bath plug hole all green and black… shower curtain falling off… bathroom ceiling major cracks and looks like paint on ceiling all bubbling… HOTEL:- If ur Mexican or Italian or Spanish then you will be well away… at weekend it’s packed with locals… they come 1st in restaurants they barge by you in queue and they let them in… NO CHIPS IN THE RESTUARANT???? wot the heck?? They don’t have cheese biscuits pate and they have rice pudding for brekfast??? Poor kids wot the heck do they eat? No kids corner etc bloody terrible… The food is awful… deffo need new chef The grounds itself is lovely and hotel is nice Bar at pool they need to learn manners…

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice week!

    We went to Catalonia Yucatan end of July 2025. We rapidly discover the benefice to upgrade to Catalonia Riviera Maya, just next door. It gives you access to great restaurants and a modern room. For doing so, we had the help of Julio and manager Monica that we salute and thank so much for their great help, as Sandra who helped us booking the restaurants. Thanks guys! Also, the people working there are all very welcoming, from the security man to the lady room, to the waiters and to the chef! We had a very nice week there and even if it’s not the more superbe beach, because of rocks in the water we had the chance to see plenty of beautiful fishes, crabs and ray! Men are working hard under the hot sun to get ride of sargasse. In conclusion, nice week. Cheers!

    Sep 13, 2025
Hotel advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisorySanitation fee of 32.57 MXN (approx. $1.76 USD) per night per room. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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