Catalonia Royal Bavaro - All Inclusive

Customer ratings & reviews

• 

  Fantastic staff

  Our room was a Deluxe Junior Suite. It had a King bed. Large tub in room. Separate seating area. Balcony area with comfortable seating. Large shower had plenty of hot water. There are no ocean view rooms. Two very nice pools with lounge chairs and cushioned beds. The resort is walkable and the sister hotel next door is a wonderful place to walk in evenings. Meals were presented well. They were 7/10 in my opinion. We particularly enjoyed the Asian Tao Cat. Every employee was helpful. Management speaks English. Staff do not. But they are so accommodating we always had a good laugh with them. Service in restaraunts was exceptional. No request was too much. The actual beach was lovely but there was not enough shade in the Priviledge area. It was the worst resort for towel reserving I have ever been to. People would reserve with towels and not take their chairs until 1 or 2 pm. Having saved them by 8:30. As a result there was one day there were no available chairs anywhere on the beach. There did not seem to be any other workers on beach other than servers. The other issue was the continuous beach sellers. And I do mean continuous. They do not quietly move along the shore. They yell out Beep Beep or ring a metal bell. Even when I was obviously resting or reading they would interrupt until you answered. They had parrots squawking etc. they walked up among guest chairs. Even in the privileged area. The water is very shallow. Hip height. There is 90% vegetation. Not likely much resort can do about this. If you like a nice pool. Fantastic service and immaculate grounds and rooms this is your place. If you like to swim in ocean the beach area is not the place for you. The staff are all the best I have ever seen.

  Mar 24, 2025
• 

  fantastic punta cana D.R. CATALONIA ROYAL 10 OUT OF 10!!

  we just stayed for a week march 13-20 2025 at Catalonia Royal Bavaro adults only. ROOM 4628 Everything was perfect!!! room was a standard room but great,cleaning staff were great, good food lots to drink ! pools and beach were great clean. Lots of loungers at pool and beach always!restaurants were delious! wait staff bar,front reception staff ALL fantastic.i can not say one negative remark our stay was awesome.love the D.R . punta cana thank you for sharing your beautiful resort and country love CANADA xo

  Mar 24, 2025
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  Not a Five Star Resort

  This resort can be characterized as an average adult-only destination rather than a five-star establishment. Upon arrival, several amenities, including the fridge, ceiling fan, floor lamp, and some wall lights, were non-functional, and the balcony clothesline was detached from the wall. Unfortunately, the fan and lights were never repaired during the stay. The mini bar offered only two small cans of beer and three bottles of soda. The nightly entertainment at the adjacent family resort was subpar and difficult to enjoy due to excessively bright background lighting. Additionally, the buffets lacked variety, and the Steak House experience was particularly disappointing. On a positive note, the beach and pool areas were well-maintained, with ample seating available, and the staff were notably friendly and helpful. Overall, while the visit was satisfactory for an adult-only resort, it does not warrant a return.

  Mar 24, 2025
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  Excellent service! Booked a massage and facial. Very well done, professional, & scents were not overwhelming

  Enjoyable, relaxing, not rushed and massage skills excellent. Shout out to Yessica!! Be prepared to move on Dominican time, not USA. Services are intended to be slower pace, relaxing and provide a respite from the hurried lifestyle. Enjoy the moment!

  Mar 23, 2025
• 

  Delusine!!

  🥲A disappointing experience at Catalonia Hotel & Resort - Only Adults I like to provide fair and objective feedback, without the intention of denigrating, but I think it is important for future tourists to know what to expect. 👎My experience at Catalonia Hotel & Resort - Only Adults was extremely disappointing, and the reality I found myself in was completely different from the expectations created by this hotel. 🤝Although we paid from the start for a Privileged room, upon arrival we were lied to that what we were offered was what we paid for. In order to really receive what we were promised, we had to pay an additional few hundred dollars. The surprise? The room was the same – old, with an unbearable smell of mold, damaged furniture and not at all renewed in over 20 years, as the employees themselves confirmed to us. 🙌We had to spend 8 days in an unsanitary room, with an unbearable smell, without any real solution from the staff. 🤏🏼Only after I insisted and explained to them that this smell was worsening my health problems (sinusitis), on the last day the room I had originally paid for “miraculously” appeared. 👎Clear proof that they lied to us and that, in fact, Privileged rooms existed, only they were not offered to customers according to the reservation. 🤘🏻In addition to this outrageous situation, the attitude of the staff – from the reception to the management – ​​was extremely unprofessional and disrespectful. Instead of finding solutions, they behaved in a defiant and totally inappropriate way for a hotel of this level. ✌️I am not writing these things to denigrate, but simply to share the real experience I went through. I would have liked to have known these details before choosing this hotel, which is why I think it is right to share them with those who are planning their vacations. 👌🏼If you are planning a vacation in the Dominican Republic, I recommend that you be very careful when choosing a hotel. Catalonia Hotel & Resort - Only Adults did not provide the promised services and demonstrated a lack of professionalism that I would not have wanted to encounter on a relaxing vacation. 👉This is just my personal experience, but I believe that tourists have the right to be correctly informed.

  Mar 18, 2025