Catalonia Royal Bavaro - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

9711 reviews

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  Catalonyia Royal Adults Only

  Antonio is the best entertainment! He was so much fun! Ashley is also the best server at the poolside bar! The restaurants, the bars, are so much fun, are clean, and enjoyable! I also enjoyed the beach, the pools, and variety of restaurants there!

  Feb 21, 2025
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  No thank you

  We were only at this hotel for one night because our flight got delayed 24 hours. All I can say is I’m glad that’s all I had to spend here. The resort looks lovely from the outside but don’t be fooled. All the ponds everywhere attract bugs and ducks. There were cute little sun bed areas within the tree but there was bird poo and duck poo all over the cushions. The amount of cats we seen were crazy. We also seen a rat. The golf cart boy told us the cats take care of the bugs and the rats 😬 it is big grounds and no elevators as it’s old buildings. There was a jacuzzi tub in our room but we couldn’t get any hot water no matter how long we ran it. I filled the bath and when I turned the jets on 2 jets came flying out, like the whole jet part. Thankfully I was not in the tub as what I see behind these jets was super disturbing. Yuck. So dirty. The smoke alarm would not stop chirping . We called the front desk multiple times to send someone as I could not sleep with this repetitive noise. Finally after the 4th call and a couple hours someone showed up. They said if we needed a golf cart to the lobby to use the phone in the room. The phone in our room did not work. The smell of the room was also not amazing. That musty wet smell. The beach was full of seaweed although there was a guy out there cleaning it. The Buffett was the only thing going for this hotel.

  Feb 21, 2025
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  Below expectations

  We spent £5,000 on a 10-day holiday but were second class guests. You could pay extra for Privileged facilities, but we believe we paid plenty. Our room decor was tired. Being pensioners, we didn't appreciate the loud music round the pool. Most of the staff were pleasant and efficient but the receptionists need better training as first impressions mean a lot.

  Feb 19, 2025
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  good and bad

  all from Canada, went with 5 other couples for a week.....food was ok/good, nothing fantastic, staff was great, friendly etc......rooms were clean, some minor repairs def needed......pool/beach were great....top shelf booze available...don't be fooled by "free" golf...club rental and power cart rental = $72 US for 9 holes (not including balls, they were $21 US for 3.... 8 of 12 us got sick during our week's stay, gastro related.....whatever it was, it lasted a day and half or so.......those who got sick, got sick on various days....left a sour taste for all of us, not sure what it was, but it was bad.....won't be back to this resort

  Feb 19, 2025
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  Below expectations

  This resort is labeled "5 star", unfortunately, from my perspective, it didn't live up to that expectation. Upsides: The staff have been excellent. All of our interactions have been very enjoyable. They go out of their way to accommodate us, and I think that they do appreciate our attempts at conversation, given our limited command of Spanish. Although attached to the "family" resort of Catalonia Bavaro it manages to retain its own quiet and peaceful atmosphere, ( a must for those of us, of advancing years, who prefer peace and quiet. A caveat to this is that there appears to be a major construction job going on during the day, which does impact that peace and quiet. We have enjoyed all the food offerings at the various restaurants, as well as at the buffet on the family side, which at times was like a zoo! Downsides: We booked a "privileged" room, but in all honesty, I am not sure what the benefits were of doing that. The room was quite "beat up", and, to me, looked as though it needed a restoration and makeover. Maybe some of the issues are down to the humidity, as most of the metal hinges showed a lot of corrosion, however, I am sure that that could be mitigated by selecting good quality components. The paving around the lower pool was very disappointing as, at times, you took your life in your hands walking on it. In my opinion, that whole area needs the paving to be reset. When we first arrived, we had no wifi in the room for 2 days. Not ideal, as we had to go outside the room to get Internet access. In addition, during our stay, there were a number of power outages, and even a 2-hour break in the water supply. Conclusion: The resort is billed as "5 star". All the staff went out of their way to provide that kind of service. Unfortunately, other aspects of the resort, for me, let that rating down. It certainly didn't live up to my expectations of 5 stars. I will say that this was my first all-inclusive in DR, so I don't have anything to compare it to, only my own expectation. Would I stay here again? No. I will want to visit another similar resort, (not Catalonia), to give me a reasonable comparison. We had an extremely pleasant stay, but there was no "Wow" factor.

  Feb 19, 2025