Resort Details
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Gift/News stand
- Luggage service
- Meeting rooms
- Onsite laundry
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Gift/News stand
- Luggage service
- Meeting rooms
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1120 reviews
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Jan 20, 2025A Truly Unforgettable Experience at Coco Reef Resort Bermuda
This was our 7th visit to Bermuda, and once again, Coco Reef Resort has proven to be our perfect home away from home. Having stayed here the last six times, we continue to be blown away by their exceptional customer service and warm hospitality. Both my wife and I are foodies, drawn to the island for the Chubb Bermuda Triangle Challenge race weekend, which gives us the perfect excuse to indulge in Bermuda’s culinary delights. During our week-long stay, we explore the incredible restaurants the island has to offer. However, my wife, being vegan, often finds herself limited to berries or sorbet when it comes to dessert, even at the finest dining establishments. Imagine our surprise when Coco Reef Resort’s front desk called to inform us they had prepared a special vegan dessert just for her—and for me too! This thoughtful gesture left us utterly amazed. It's this kind of personalized service that keeps us coming back. Coco Reef Resort offers more than just impeccable service. The breathtaking beach, spectacular views, and the most comfortable rooms create a serene escape. The location is perfect, placing us in the heart of all the island’s hotspots and culinary treasures. The staff here have truly become like family to us, and it’s largely due to Coco Reef Resort’s world-class experience that we fell in love with Bermuda. Coming from someone with over 30 years in the restaurant and hospitality industry, I can confidently say that a stay at Coco Reef Resort should be a priority for anyone visiting Bermuda. Hats off to the team at Coco Reef Resort. We’re already looking forward to our next visit, and, God willing, at least another ten after that!
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Nov 16, 2024Poor customer support
The stay was great. The resort was clean and with great ocean views. The issues I had were that the ocean currents were very strong and there wasn’t any signs at the resort warning beachgoers. That’s the least they could’ve done. I was seriously injured by the currents. Another issue is that I accidentally left three items of clothing after my freak accident. We’ve been on contact with staff who confirmed that the items were found. We have been told that the items would be shipped, yet it hasn’t happened. There has been no follow up and we’re being ignored. We have no issue paying for the shipping. I wish someone from management would contact us, but it hasn’t happened.
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Oct 13, 2024
Has Gone Downhill
This is our second visit here. Same time of year both times. 6 years ago it felt OK, not top notch but definitely a great getaway. This time, much has changed. They have indeed “renovated” the rooms. I use that term loosely. It’s more of updating. The wicker furniture and grandmas bedspreads are gone. New floors and updated bathrooms are installed. However, it was clearly a quick and untidy redo. There is excess grout stuck on the bathroom tiles, paint on the new floors from when the trim was painted and the balconies have the same old basic plastic chairs and tables. If I hired someone to renovate my home, I would never have signed off on this quality of work. The mesh beach chairs are old, gross, moldy and exactly the same ones from 6 years ago. So gross that we only used the pool chairs as they are the plastic strap type, so no mold or icky feeling. The balcony views are great and probably what people book for. While an ice bucket is provided in room, you must trek up to the bar for ice. There are no ice machines. If you’ve stayed at any resort in Bermuda, you know that’s not always simple. The pool is not clean, the same caterpillars were floating day one and day three not to mention the birds swimming in the fountain. All that being said the housekeeping staff, especially Trish, have been amazing! We are NOT high maintenance people and definitely made the most of it and enjoyed our stay. It’s just sad to see the place falling apart. It’s in much need of some TLC. If it doesn’t get that, it will probably end up like its neighbor, The Elbow Beach Hotel, sadly abandoned except for a couple,of restaurants. Other than our room attendant Trish, all of our services left much to be desired. Two hours later we’re still waiting on our call for additional towels…
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Oct 10, 2024Good value for Bermuda
Very nice people and a beautiful little beach. Quiet and relaxing and a good value for Bermuda. I was in a refurbished room yet you can tell the quality just isn’t there (plastic chairs outside) like at other more expensive resorts, but again a good value.
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Oct 07, 2024
Friendly hotel in stunning location with private beach access
Loved stunning location of this friendly hotel.Great rooms and breakfasts.stunning views. Quiet. Short walk to buses with access all over the island.Staff v helpful with requests like special birthday cake, taxis, and bus info.Maybe we were slightly out of season but bar closed each night by 9.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: The front desk is open during the following times:Monday - Sunday: 7:00 AM - 10:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know before you go: This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.