Resort Details
- Rafters
- Sheer Rocks Restaurant
- Buffet breakfast†
- Concierge desk
- High speed internet access
- Non-smoking rooms available
- Please contact the hotel for additional information.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1888 reviews-
Amazing place but be careful about misleading room description on website
We loved the location—set in the middle of nature and perfectly positioned between two stunning beaches surrounded by beautiful scenery. Everything was immaculately clean, and the quality of food and drinks was exceptional, all served à la carte. Truly nothing to fault in that regard. Unfortunately, we encountered a significant inconvenience. We booked a room with a private pool because the website mentioned a "sundeck" offering privacy for sunbathing. While the room did have a deck, it had ZERO sunlight throughout the day, making the pool unusable. We even asked to be moved to a lower-category room with some sunlight, but the staff couldn’t accommodate us. This was especially disappointing as we booked well in advance for our honeymoon, carefully choosing the room based on the website's descriptions, which turned out to be inaccurate. Another small downside is the lack of any daytime activities or sports. Aside from evening singers, there is no real entertainment. We planned to join a water aerobics session listed on the schedule, but no one showed up to lead it. This is definitely a place meant solely for couples looking to relax, but a little more activity variety would enhance the experience.
-
Cocos paradise!
A hotel with high levels of service in a splendid location. Simple, rustic rooms as advertised, but never the less comfortable with adequate facilities and with fabulous views from the terrace. Our room had a lovely infinity plunge pool. Food was of a high standard each meal with plenty of variety. House wines were acceptable and the quality of cocktails, spirits and beer, high. Evening entertainment was regular and of a high standard.. The hotel had 2 separate sandy beaches with reasonable sunbeds and shade and were kept tidy each morning. Water sports equipment was minimal, but a private contractor was adjacent to the hotel beach for those who felt the need! There was a lovely swimming pool amongst the palm trees. Staff were warm, friendly and helpful which along with the comments above, made for a wonderful, relaxing stay. Perfect for couples.
-
Fabulous experience
Our experience at Coco’s was wonderful from start to finish. The relaxed atmosphere was exactly what we wanted and expected. The rustic cabin was perfect with a fabulous view of the bay overlooking our balcony and plunge pool. The food was fantastic throughout our stay with plenty of variety and first class presentation. Above all else, the biggest selling point for cocos is the staff. Pleasant, accommodating and willing to help out with any request. They are what makes cocos what it is and keeps us coming back.
-
Expensive but not worth it
The resort location is amazing. However resort is not modern and needs a lot of maintenance . For example no phones in the room so there is no way to communicate with front desk if you need towel or anything extra. Our toilet was broken we had to walk down and then ask staff which took another 3 hours . When we came back my husband got severe diarheaa travelers diarheee which lasting him more than 5 day. We came to vacation but he got really sick. Food is not as good as reviews suggest. Not everyone likes island food. Basically its not the best food. Staff were nice to us though. You only eat there rest on beach no activities in the resort overall if you go dont book more than 2 days its not needed. Pool inside the rooms water is so cold you will not enjoy it. I would recommend going to Miami instead of there
-
Great Experience and good exercise to boot!
Cocos is on a gorgeous site and offers great service and fantastic food. It is not accessible for those with mobility issues but if you're able to walk and climb stairs, it's worth every step! I would return.
- AdvisoryTourism Guest Levy of $5 USD (plus tax) per person per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- Minimum guest age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.