Location
Hanover, JamaicaProperty information
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Resort details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Note - Minimum check in age is 18 year round
Customer ratings & reviews
TripAdvisor traveler rating
5607 reviews
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Dec 10, 2024Great resort, Bad bus trip
This was our first time at a Couples resort and our first time in Jamaica. The resort was great. The food was very good. The beach and water were perfect. The staff was great. The activities were good. But, the bus ride from the airport to the resort was HORRIBLE. It took us over 4 hours to get from the airport to the resort, including 3 hours for just the first few miles in Montego Bay. Couples obviously has no control over traffic, so I don't hold it against them at all, I just want to make people aware that sometimes the traffic can be a nightmare. From what the bus driver told us, this has a tendency to happen on Monday evenings (when we flew in) and Friday evenings, so please avoid those times at all costs. I wish we had known. Our drive told us our trip was the worst he had seen, but that he had other trips that were over 3 hours during those times. But... once we got to the resort, everything was great! The bus ride didn't ruin our trip at all.
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Dec 07, 2024
LOVED EVERY SECOND AT COUPLES NEGRIL
We loved EVERY SINGLE SECOND of being at Couples Negril. My husband and I have never been to Jamacia and let us say it will most certainly not be our last. From the second the shuttle picked us up at the airport, to the second we stepped off the resort to head home, it was paradise. The food and drink were AMAZING- an option for everyone at all times of the day. Even when relaxing on the beach, workers would come up to you and ask if you would like a drink delivered- seriously paradise! The service was SPECTACULAR-- all the workers were so friendly and personable. Room service was fantastic and came to clean our room multiple times a day. The rooms were spacious and very nice/clean. We also very much enjoyed the activities the resort has. Included in the price for staying, my husband and I were able to paddleboard, go on a beautiful sunset cruise, and take an excursion for a glass-bottom boat cruise. There were so many more things to explore, including scuba diving. In addition to this, there were so many fun events that the staff put on for us guests at the resort. We participate din BINGO, pumpkin carving, and even casino night! There is seriously not one bad thing about this resort. My husband and I are already planning our next trip back to Couples Negril next year!!!!!! I typically don't ever write reviews, but for how amazing this place is, I had to. If you are even thinking of booking, do it- you will not regret it :)
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Dec 06, 2024Another Amazing Visit
The food and accommodations and activities are a solid 5, however the nightly entertainment, has gotten very repetitive. We used to enjoy the opportunity to dance, but it just wasn’t there this time. We are tired of hearing old music that has been way overdone. The Silver Birds are still a very entertaining group, they change their music up, adding new twists to their show. It would be really nice to see some Reggae bands doing their own music. The bars were very well run with staff being alert to the needs of the customers. Our favourite place to hang before dinner was the “Beach Bar”. The tennis pro does his best to accommodate the lessons, but the courts need some major resurfacing to help support his program. The visiting pro did an amazing job, he was great teacher. Lovely staff working at this resort.
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Nov 25, 2024
Great service
Great resort, beautiful beach, great food. The activities included are fantastic, snorkeling, Alex and crew were amazing, catamaran cruise was so much fun. Even just relaxing on the beach we were treated to exceptional service with drinks from our server Shanice, what a star!
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Nov 25, 2024
Couples Negril
Small resort with wonderful, friendly, and efficient staff. Beautiful setting. This was our 12th trip to this resort. We have also made one trip to Tower Isle, another "Couples" resort. This trip, there was much flooding on the island due to tropical storms, and the staff went above and beyond to make sure that guests were comfortable. The food was outstanding, as always. There is a reason that we continue to visit this resort, and it is the way the Couples organization really seems to know how to make guests feel like members of a large family.