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695 reviews
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Dec 22, 2024Good location & excellent staff.
Spent 3 nights here after a week at the Marriott WAVES. This location allowed us to explore Bridgetown and several beach bars along the beach. Service at the Courtyard was excellent - staff is cordial & extremely friendly. Their breakfast is plentiful and tasty. From 5 - 6 they offer HH. A great hotel - location & price with many restaurants nearby. TIP: do not use the taxi service to airport located inside the hotel - they are too high priced. You can save 1/2 by finding your own taxi service, which is easy to find.
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Nov 18, 2024Excellent service from Shaunae
Taking some time to recognize Shaunae at the front desk. Attentive, excellent customer, professional. The operations manager has been awesome too. Professional and great service. Their combined efforts have made my stay so much better.
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Nov 04, 2024
This hotel should be the example for the rest of Barbados.
In summary, I’ve been to Barbados several times in a few months this year. Every single time, I’ve had horrible service from staff and the experience of the hotels, (other marriotts included) were borderline unwelcoming. THIS Marriott, on the other hand.. from the moment I arrived. The front desk staff were so welcoming and wonderful. At breakfast, Debrah, she single handedly made my experience the best. I looked forward to waking up just to meet her at breakfast. The staff were so polite, welcoming, and customer service oriented. The bar staff at lunch were wonderful, the cleaning staff were kind, and the general stay was beyond expectations for Barbados. They really upheld the Marriott international standard. Whoever the manager is for this hotel, understands the requirements of Marriott and they control their team the RIGHT way. The hotel was clean, AC worked well, room was comfortable, location was excellent, pool closes at 11pm for the late night swimmers. I would recommend this Marriott over the majority of hotels in Barbados simply due to their efficiency and consistency of service during my stay.
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Aug 30, 2024
A suitable hotel for short days and business trips
This hotel was clean, comfortable, the stuff were professional, they said breakfast, Hal access to computers and a TV room, there was a public swimming swimming pool, access to clean linen and there was also a fridge and small coffee maker in the room
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Aug 02, 2024Can I only get proper service if I'm staying as a guest???
Vistited as first time day pass guests on Emancipation day. Room and food were nice ,however, the atmosphere was VERY unwelcoming and unfriendly. From "The-Tired-of-Day-Pass Guest Attitude" Reception Guy, to "The-I-Don't-Give-A..."restaurant staff Service from staff was piss POOR! Had to walk up to a restaurant staff member to get help,even though they looked around and saw us there looking lost.This slim mature-looking guy said "Yes this is Centro,you can go and have a seat " offering a table inside,while others looked on. I asked to sit on the outside because it would be less cold,he said nothing, we went outside . 10 minutes later,NOTHING. I watched 2 staff coming out and going in in that time .Got up and looked through the glass door to see if everyone went home, someone looked across from the counter. I sat back down,still nothing. We went back inside after 15 minutes total, only the cashier was still there. Stated what happened and that I didn't understand. She said nothing. Just "Do you know what you want to order?" afterwards. She looked for the menu, took the order, gave us a bill to sign and eventually said "You can go back and sit down " ,after someone handed us 2 drinks. We got cups and went back outside. The mats came with the food in tow. Food order called out, placed down correctly,and not another word! Another eventually came by to ask if the food was good. I nodded yes ,as my mouth was full. Still no water though. I left questioning the standards.