Courtyard by Marriott Nassau Downtown Junkanoo Beach

Customer ratings & reviews

TripAdvisor Traveler Rating

654 reviews

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  Will be back.

  Good experience the hotel is a bit dated but other wise everything else is really good. Check in was very smooth the gentlemen by the name of Michael checked us in awesome guy, gave us proper break down of everything and had a bright smile. The managers Jana and Nigel were also very friendly as well as Clyde the bellman. I would definitely recommend anyone to come here because of the staff and the location of the hotel.

  Apr 25, 2025
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  Front desk staff

  Stayed here all I can say is the staff is over the top friendly. Special shout to the Front desk agent Michael he made my stay extremely special he always asked if we needed anything and and he has a great sense of humor and amazing customer service. He alone would make me come back but overall every department is great definitely will be back. Thanks you to all the managers

  Apr 24, 2025
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  Affordable place close to everything

  My Mother and I visited during October in 2024. Location: The location is good, there are many things to do around the immediate area (short walking distance). Staff: Overall the staff was kind, especially Clyde. He greet me and my elderly mother several times with a genuinely warm and kind smile. Anything we asked he would try to help us, weather it be directions someplace or recommendations on food or entertainment. We looked forward to seeing him each day! Facility: The facility was an older building, you can kinda tell but that's okay because it was generally more affordable than some of the other new Mega-Hotel/ casinos . It was always clean! Room: The room was spacious, my biggest complaint has to be the wifi. It was buggy and spotty. General impression: A good value, in the heart of downtown, close to the things you want to do. The facility is a little dated, but the idea is to be out and about when in Bahamas. If you critically need the use of a fast stable internet connection, I would recommend using a hot spot via your phone or a stand alone hot spot. Dante' from San Diego

  Apr 19, 2025
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  A vacation to remember

  We walked into the front lobby and were greeted by a gentleman with a big smile welcoming us in. A smile so big. Clyde made us feel so welcomed. He walked us not only to the front desk where Crystal and the front desk staff checked us in but walked us to our room. The room on the fifth floor overlooking one of two pools. Across the street the beach and clear blue water was calling our name. Meeting Nigel the general manager and sharing this was our 43rd wedding anniversary he made it very special with a gift waiting for us after a day exploring the island. Breakfast was amazing. Chef Randy Dean made my wife and I amazing omelets each day. Fluffy and oh so good. The staff in the evening took care of all our needs. An excellent holiday because of a wonderful team supported by Nigel to bring customer service to a high level.

  Apr 08, 2025
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  Kendea Delivers Exceptional Service — Every Time

  This was my second time staying at the Courtyard Nassau, Bahamas, and once again, Kendea at the front desk made the experience absolutely outstanding. From the moment I arrived, Kendea greeted me with the same warmth, professionalism, and genuine kindness that made my first stay so memorable. She remembered me from my previous visit — which speaks volumes about the level of personal attention she gives each guest — and she went out of her way to ensure everything was seamless from check-in to check-out. She’s incredibly knowledgeable about the hotel and the surrounding area, offering helpful recommendations and always making herself available if I had any questions or needed assistance. Her energy is positive, her demeanor is calm and welcoming, and she consistently goes above and beyond to make guests feel at home. It’s rare to encounter this level of consistent service, and Kendea truly sets the standard. She is a major reason I chose to return to this hotel, and because of her, I absolutely will again. Thank you, Kendea, for being such a bright spot and for making both of my stays so memorable!

  Apr 07, 2025