Resort Details
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- Luggage service
- Multilingual staff
- Onsite laundry
- Sauna
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3708 reviews
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Nov 14, 2025Home away from home in Aruba☀️
We stayed at the Divi Aruba Phoenix in November, and as guests who have been coming for around 10 years, we continue to be impressed. One of the things we love most is how welcoming and helpful the beach staff always are. Every day, they make it easy to relax by helping us get a palapa and setting up our chairs without any hassle. A special thank-you to Julio, who has been incredibly accommodating throughout our entire stay this week. His friendly attitude and attentive service truly made our visit even more enjoyable. We’re already looking forward to our next trip back to the Divi Aruba Phoenix!
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Nov 13, 2025
Best of the best
Our time at the Divi Phoenix is always a pleasure — we’ve been coming here for over 10 years, and it truly feels like our home away from home. The staff is exceptional, always greeting us with a smile and going above and beyond to make sure every stay is special. It’s amazing to see so many familiar faces year after year, all still providing the same warm and welcoming experience. A big shoutout to Julio and Joel on the beach — they’re always on time, attentive, and make sure my family and I have an incredible time every visit!
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Nov 11, 2025Slightly above average
Resort was nice and clean. Beach was great. Pools were nice. Food and drinks were good. Room was a newly updated 1 bedroom in the tower. A/C was noisy, and leaked on day 3 (maintenance took care of it) somewhat a pain. Bed is extremely firm. Shower doors would not stay closed, same with closet doors. Modern furniture, not most comfortable. TVs were huge and nice. ** Sandra ** at the towel hut was awesome. Other staff seemed attentive. Overall a 3.5 out of 5 for us.
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Nov 10, 2025Beware of location change
We arrived at Divi Phoenix after a long flight and were told they did not have a room for us due to construction. We had no prior notification of this change. We were told at the check in desk that we would be relocated. We had planned our girls week for our 60th birthdays and had restaurant reservations and excursions planned from this location. We had to decide where we wanted to be relocated to on the spot, did we wanted Divi Dutch or Divi Golf? Without knowledge of either resort we chose Divi Dutch (boring) and it was a taxi drive (that we had to pay for) to all of our reservations. Our vacation was totally upended. A simple phone call prior to our arrival to let us know that their construction was behind schedule and that a change was needed would have been VERY much appreciated but this did not happen. We will not book with a Divi resort again because we would not feel confident that our reservation would be honoured.
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Nov 09, 2025
Love the Divi Phoenix
Our stay at the Divi Phoenix was great! Everyone who works there is awesome. The restaurant/bar staff all are great including Jay R, Estelle & Dino to name just a few! Want to give a shout out to Gloria in housekeeping for keeping our room clean & tidy everyday of our stay. Will be back again next year.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Know before you go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.
Renovations: The property will be renovating from June 10 2025 to July 10 2025 (completion date subject to change). The following areas are affected: Fitness facilities Alternate facilities will be available offsite during the renovation. Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Optional Fees: Crib (infant bed) fee: USD 10.0 per dayRollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.