Resort Details
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- Luggage service
- Multilingual staff
- Onsite laundry
- Sauna
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3506 reviews
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Mar 04, 2025Fun, relaxing trip to the Divi Phoenix, Aruba!
Beautiful resort, perfect beach area, stunning pools and friendly, compitent and knowledgeable staff. The helpful concierge staff made all reservations and were very knowledgeable about the area. Our room was clean, nicely appointed with almost everything I could need in a kitchen! My favorite staff member was Sandra Mora who always had a smile for everyone!
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Mar 03, 2025
great weather and great property
Often some resorts are really large and overcrowded or not enough food options- not the case here! Quaint property and plenty of options for food, drink and laying out on beach or pool, not to mention walking distance to entertainment & food.
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Mar 03, 2025Beachfront & Sunset Views
We just got back from our annual vacation to the Divi Phoenix. We have owned timeshare here for over 30 years. We stayed in the Phoenix 2 towers which recently received a small interior update….a nice refresh. My son and his family stayed in the villas which were recently fully renovated and look great now especially since the tubs were removed and they now have a walk in shower. Is everything perfect with the rooms…well no because of visitor abuse in my opinion. We did get placed in a room that had some plumbing issues and we were quickly moved to another room. If there is a fixable issue we call for Gabriel in maintenance who always comes quickly and assess the problem and fixes is. For example our washer was leaking and the plastic strip on the side of the shower door was coming off….in my opinion some people do not bother getting these small issues dealt with and then they become a bigger problem. Yvette and Claudia at the front desk always try to accommodate our room choice and we are appreciative of that. Michelle from concierge who also hosts the member’s party is always approachable. The pool and beach crew are the best…. they are like family to us…. this year we treated them to pizza as they work so hard to assure our comfort on the beach. Thank you Sandra, Julio 1, Julio 2, Ariel and Juan. Also very impressed with Joel who is the new pool and beach supervisor….he is very hands on and approachable as well. A few negatives for me are the hard style mattress which I asked the housekeeper (don’t have her name) to add some extra toppers on the bed and she did…..it helped a bit. Also, since we do cook some meals in the kitchen the cooking utensils are awful….we will be bringing our own in future since we stay longer than one week. The new butcher knife set is excellent though. Thank you Divi Phoenix for another wonderful vacation….it doesn’t get any better than walking 30 seconds and being on the beach and the additional new palapas are great too.
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Mar 01, 2025
We love this resort
We loved Phoenix Aruba resort, where we stayed 3 weeks. We have been impressed by how everything and all their services were working properly and the rooms were supplied with everything you needed. Staff was friendly and professional. They have wonderful welcome party every week. We really think this was because of the great professional work of resort's general manager Ms. Lake. She was easily available to all guests if you wanted to speak with her and she is very helpful. We will be happy to return there. We have visited other resorts to compare with. We first stayed many years ago at Marriott Ocean Club and thought that we probably won't return to Aruba: tiny beach, to get palapa you need to get up before 6 am, then stay in line and pay $10 (back then) per palapa that is far away from the sea. Then we tried Paradise Beach villas and Cabanas resorts on Eagle beach, where we were afraid to swim in the sea in designated areas because of jet skies facilities located right by each of their beach areas. Their jets' noise and them trying to enter the protected swim areas and try to scare you to run over you. Our complaints to resort management did not do anything. We have no interest to return there either.
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Feb 25, 2025
perfect
the divi phoenix villas were in a perfect location on a perfect island with great amenities! Has a great beach, plenty of huts for guests, swim up bars pool side lunch , happy hour bingo all afternoon. Staff is excellent happy and helpful. Great vacation for all age groups
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher
Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.
Renovations: The property will be renovating from October 16 2023 to December 20 2024 (completion date subject to change). The following areas are affected: ExteriorSelect guestrooms During renovations, the resort will make every effort to minimize noise and disturbance.
Optional Fees: Crib (infant bed) fee: USD 10.0 per dayRollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.