Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Barbeque grills
  • Concierge desk
  • Conference facilities
  • Contactless check-in and check-out are available
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • 24-hour front desk
  • ATM/Cash machine
  • Barbeque grills
  • Concierge desk
  • Conference facilities
  • Contactless check-in and check-out are available
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Grocery store
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Sauna
  • Tour/sightseeing desk
On-Site Wedding Services
  • 2167

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3540 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great Family environment and friendly staff

    We loved our vacation in Divi Phoenix, The resort is beautiful, clean and well maintained especially the pools and beach areas. The newly renovated rooms look very nice, beautiful kitchen, nice size rooms for a family of 4. However, the furniture specifically speaking of bed and pull out couch aren't new or comfortable at all. We played "music beds" all week and rotated beds to alleviate the discomfort. The room smell was not pleasant, you would think the housekeeping would notice during their shifts and take care of it. We had an issue with washer/dryer combo and jacuzzi (not the worst part of it) but even if reported was not taken care of. Staff is great and service as good. Overall the place is very nice!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Divi Phoenix

    We just returned from Divi Phoenix. The resort is beautiful and the staff is so accommodating. The resort is very clean and the renovations are great. It is walkable and taxi’s are available to go outside the resort. The food is very good, especially Pure Ocean, where you can see the sunset. Highly recommended.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent time at Divi Aruba Phoenix Beach Resort

    This was my 6th or 7th trip. Always very relaxing and enjoyable. Friendly staff, great services and surroundings, good food and drink. I look forward to returning each time.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    DIvi Phoenix is a great experience

    Divi is our second home from home. We love this resort !! The people that work here are great and so welcoming. , the real estate is prime!! Been here since much we formed a second family bond . What an island paradise . The pure ocean food is amazing , the bartenders rock ! Dino , jayR, Andreas ,

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love the Divi Phoenix

    Love the Divi Phoenix, great location, wonderful staff, very clean, and the staff is very attentive to all your needs. One staff member at the towel hut, her name is Sandra Mora was so pleasant and helpful. I just mention to her that we took this vacation to celebrate my friend birthday and the next day she gave us flowers and informed the front desk staff that provided a bottle of wine on her birthday. She really went out of her way to make our vacation stay very special.

    Apr 14, 2025
General Policy
  • Check in: 4:00 PM
  • Check out: 10:00 AM
  • Minimum check-in age: 21
  • General policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

    Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

    Know before you go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

    Optional Fees: Crib (infant bed) fee: USD 10.0 per dayRollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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