Resort Details
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- 24-hour front desk
- ATM/Cash machine
- Barbeque grills
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- Luggage service
- Multilingual staff
- Onsite laundry
- Sauna
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3499 reviews
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Feb 21, 2025Great family vacation
Another amazing vacation. Thanks to the staff! Sandra, Joel, Julio and the entire crew go out of their way to make you feel special. Steps from the beach with lots of activities to choose from. Aruba does not disappoint love seeing the new staff getting to know the guests. Some have been visiting for 30 years.
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Feb 18, 2025
Like a dream!
This resort is like going home to visit an old friend. We have friendships well over 10 years with people here. There are no guarantees in life except the smiles you'll recieve here. Wonderful spot! The only downside is that when you leave you'll spend the next year dreaming about going back!
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Feb 12, 2025
Great Spa Massage
Massage at Pure Spa was awesome the Angeles and Lorena. Full body massage was VERY relaxing! My wife and I did them together and we were both very pleased with the experience and would recommend it to others. The spa is very modern and the entire staff was friendly and helpful.
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Feb 09, 2025Our stay
I just returned from a week at divi phoenix with my husband. This was our 4th trip to Aruba. I must say the beach with the palapa situation is very unfair. The pool/beach boys must be paid by the visitors who tie blue towels around every palapa every morning. We were told it was first come first serve, well my husband was out there super early to find the beach boy reserving palapas for visitors that were not outside to claim their palapa daily. The beach is also very small and palapas are basically on top of each other. We literally had people walking thru mu husband and I lounge chair to walk through the beach. In addition, to the beach.. one night after returning back from a night out we opened our hotel door and a huge roach came running towards us, I was sickened but my husband didn’t want to make it a big deal, he killed it and I slept with the blanket over my head and kept my belongings zippered closed. The resort did not have much outside entertainment at all, it was kinda small and quiet. We got a notice in our room two days before about pre check out. My husband thought he would take advantage of pre checkout and we stood on line at the front desk, while two workers helped others we waited for about many 10 minutes.. while one worker finished up helping someone, a visitor walked up that was not on line that came way after us and headed straight to the help desk… my husband lost his cool as the worker helped that person rather than the people standing on line. We then left the line and never checked out. All and all we live Aruba and we do not plan to visit this property again.
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Feb 08, 2025Lovely resort!
Overall, this resort was a great experience! Good: -The pool and beach are beyond beautiful and so clean! - Staff at the restaurants and bars were top notch: friendly, seemed to enjoy being there and made fantastic drinks. The food was also great. - 2 for 1 happy hour! - Great location that is close to shops and restauanrants. - Very safe and walkable area. Drawbacks - the room we had was VERY musty and smelled moldy. After 2 days we had to request a dehumidifier. This mostly solved the problem and I was able to breathe again. I felt awful for 2 days until we got this fixed. I would kind of expect every room to just have a dehumidifier as a default since this seems to be a common problem. Maintenence did respond up within 15 mins so that was good. Though the front desk did not seem to care that this was an issue. I would absolutely recommend this resort, just make sure you get a newer room and/or immediately ask for a dehumidifier. It makes a world of difference. And don't let people bully you out of moving towels off chairs. Grown adults saving beach chairs is for 6 hours is beyond childish.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher
Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.
Renovations: The property will be renovating from October 16 2023 to December 20 2024 (completion date subject to change). The following areas are affected: ExteriorSelect guestrooms During renovations, the resort will make every effort to minimize noise and disturbance.
Optional Fees: Crib (infant bed) fee: USD 10.0 per dayRollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.