Highlights and features

  • ·    Approximately 70 minutes from Cancun International Airport.
  •     Upgrade to the Preferred Club and experience an upgraded suite, access to a private lounge and beach, a special concierge service, and other enhanced amenities.
  • ·    Maximize your vacation hours and check pick-up times on scheduled transfers.

Know before you go

  • ·    The newly renovated resort features the addition of 38 swim-out suites, as well as completely renovated restaurants, guest rooms, and common areas.
  •     Experience the on-site Dream Dolphin Experience–the largest dolphinarium in Riviera Maya!
  • ·    The resort feels both cozy and spacious, making it ideal for couples and families alike.
  • Hotel Promotions
    Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
    The discount is already reflected in the vacation price.
    Applicable Dates:
    Booking Dates: 05 Jul 2018 to 31 Dec 9999
    Travel Dates: 05 Jul 2018 to 31 Dec 9999
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Non-Refundable Rate. No Cancels/No changes.

    These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


    Applicable Dates:
    Booking Dates: 11 Dec 2018 to 31 Dec 9999;14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
    Travel Dates: 11 Dec 2018 to 31 Dec 9999;14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Get free perks: in-room champagne breakfast, 25% discount on spa, and more.

    Free Perks Inclusions:

    • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
    • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
    • One in-room family breakfast or champagne breakfast ( per room/per stay).

    Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.


    Added values are not combinable with same added values of other promotions.

    Applicable Dates:
    Booking Dates: 06 Feb 2024 to 30 Jun 2025
    Travel Dates: 05 Jan 2025 to 30 Jun 2025
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    More free perks for upgraded room: 50% off romantic dinner, one day bali bed rental, and more.
    Free Perks Inclusions:
    • Complimentary Bali bed rental for 1 day ( per room/per stay).
    • 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
    • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
    • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
    • One in-room family breakfast or champagne breakfast ( per room/per stay).

    Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

    Added values are not combinable with same added values of other promotions.
    Applicable Dates:
    Booking Dates: 06 Feb 2024 to 30 Jun 2025
    Travel Dates: 05 Jan 2025 to 30 Jun 2025
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Save up to 67%
    Discount already reflected in rates.
    Applicable Dates:
    Booking Dates: 09 Jan 2025 to 26 Feb 2025
    Travel Dates: 09 Jan 2025 to 20 Dec 2025
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Experience a higher level of luxury with Preferred Club inclusions.
    All Preferred Club suites offer the following additional amenities and services: 
    •Personalized check-in and checkout with concierge service 
    •Preferred status and amenities 
    •Private Preferred Club Lounge 
    •Upgraded mini-bar service and bath amenities 
    •Bathrobes and slippers 
    •Complimentary access to wet areas of the spa from 1 p.m. to 2 p.m., once per person per stay  
    •Complimentary computer access in Preferred Club Lounge 
    •Pillow Menu 
    •Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors served in the lounge 


    ** Added value’s are not combinable with same added value’s of other promotions. 


    Applicable Dates:
    Booking Dates: 26 Nov 2021 to 31 Dec 2050
    Travel Dates: 26 Nov 2021 to 31 Dec 2050
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Kids Stay Free.
    Kids stay free, no restriction on the number of kids.
     
    Black Out Dates: July 1 - July 31, 2025
    Applicable Dates:
    Booking Dates: 31 Dec 2024 to 28 Feb 2025
    Travel Dates: 13 Apr 2025 to 31 Oct 2025
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Receive $200 in resort coupons to enhance your stay.

    Guests will receive $200 in Resort Coupons per room, per stay.

    Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

    Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

    Redemption information will be provided by the hotel at check-in.

    Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

    Applicable Dates:
    Booking Dates: 23 Jun 2020 to 31 Dec 9999
    Travel Dates: 23 Jun 2020 to 31 Dec 9999
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Enjoy Unlimited-Luxury™ inclusions during your stay.

     Unlimited -Luxury Inclusions program includes the following amenities:

    • Limitless access to gourmet à la carte dining options without reservations required
    • Unlimited international and domestic top-shelf spirits
    • Unlimited natural fruit juices and soft drinks
    • 24-hour room and concierge services
    • Pool and beach wait service
    • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
    • Daily maid service
    • Endless daytime activities and live nightly entertainment
    • Theme parties, oceanfront bars and entertainment venues
    • No wristbands required
    • All taxes and gratuities
    Important Information:  Redemption information will be provided by the hotel at check-in. 
    Applicable Dates:
    Booking Dates: 21 May 2018 to 31 Dec 9999
    Travel Dates: 21 May 2018 to 31 Dec 9999
    *Applicable promotions will display with your room selection. Some restrictions may apply.

    Resort Details

    OnSite Dining
    • Barefoot Grill

      Delicious grilled favorites served beachside with seating capacity is of approximate 20

      Hours : Lunch: 11:00 a.m. - 5:30 p.m.; Dinner 6:30 p.m. - 10:00 p.m.

    • Coco Café/ Gelato Factory
      This café serves premium coffee and deli snacks served in a casual and relaxed atmosphere daily. sandwiches, yogurt, fruit, paninis, and pretzels. 
    • El Patio
      A la carte restaurant offering authentic Mexican cuisine
    • Gelato Factory
    • Gohan
      Stop and grab sushi at this à la carte sushi lounge
    • Oceana
      Variety of fresh grilled local and international seafood specialties served A la carte. Dress Code is Casual. Breakfast and lunch for Preferred Club members only 
    • Portofino
      A la carte restaurant featuring the authentic flavors of Italian cuisine.
    • Romantic Dining Experience
      For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
    • Seaside Grill
      Offering full meal for dinner serving an A la carte steak menu.
    • Various Bars

      - Barracuda
      - Desires
      - Manatees (Preferred Club Only)
      - Sugar Reef

    • World Cafe
      A buffet-style restaurant serving local and international specialty items and classics with themed nights.
    OffSite Dining
    • SIP, SAVOR & SEE DINING EXPERIENCE
      As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Aventuras Riviera Maya - Unlimited-Luxury the chance to Sip, Savor & See Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf Resort & Spa, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
    On-Site Amenities
    • 24-hour front desk
    • 24-hour room service
    • All-inclusive meal plan
    • Babysitting†
    • Bell staff/porter
    • Bicycle rentals†
    • Concierge desk
    • Golf,Offsite†
    • Housekeeping - daily
    • Lobby
    • 24-hour front desk
    • 24-hour room service
    • All-inclusive meal plan
    • Babysitting†
    • Bell staff/porter
    • Bicycle rentals†
    • Concierge desk
    • Golf, Offsite†
    • Housekeeping - daily
    • Lobby
    • Pool
    • Restaurant†
    • Spa†
    • Tennis court, Offsite†
    • Water sports†
    Off-Site Amenities
    • Meeting/Board Rooms†
    On-Site Wedding Services
    • New oceanfront terrace designed to host weddings and events

    † Fees may apply

    On-Site Recreation
    • Bike rental †
    • Children's program †

      Explorer’s Club for Kids ages 3-12

      New Kiddie Splash Zone

      Kids Spray Park

    • Dancing
    • General †
      Ground floor multipurpose court.
      Live musical performances
      Bocce game
      Picklable
      Glow pickleball 
    • Pool
    • Snorkeling
    • Spa †
      7 indoor spa cabins For those guests seeking a sanctuary for the senses, this spa covers nearly 2,583 sq. ft. / 240 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing invigorating and peaceful experience.

      Renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite
    • Teen programs †
      New Outdoor Lounge Area and Core Zone Teen’s Club (ages 13-17)
    • Water activities †
      Waterpark for guests of all ages.
    Off-Site Recreation
    • Kayaking
    • Tennis court †

    † Fees may apply

    Customer ratings & reviews

    TripAdvisor Traveler Rating

    TRI_LOGO_ANCILLARY_4.5 3141 reviews
    • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
      Our escape from reality did not live up to our expectations!

      We decided to upgrade to preferred status so that we could have lunch and breakfast at Oceana as well as access to the preferred pool. Oceana was great and the staff was amazing. It was nice to not have to eat buffet for breakfast and lunch. The preferred pool had almost no premium alcohol except for Bacardi and the non-preferred pool bar had a better selection. It was very discouraging to have rail alcohol when that was not what we expected. The food at all of the restaurants was great, with Gohan and Seaside Grill being our favorite. The entertainment is almost non-existent in that they planned a blackjack night in the lobby and there was one table that could fit about 4 people and those 4 people were at the table for the hour that it was "open" There was bingo in the Desires lounge and it was so hot in there, you could not stand to stay and play. Our biggest issue was housekeeping. The first 3 days that we were there, our room was cleaned and we got turn down service promptly. From the 4th day on, there were 2 days that our room never got cleaned and 2 days that we had to stalk the hallways for a cleaning cart and steal clean towels. This was our second time at this Dreams and absolutely love the community that they are in. Being able to walk into town and visit local bars and restaurants was the highlight. I don't know that this will be enough to bring us back again as this time the things listed above were almost deal breakers for us. This left us disappointed and discouraged because we were so looking forward to the service that we received the first time.

      Feb 19, 2025
    • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
      If you don't need a lounge chair this place will be fine.

      My four best friends and I stay at this resort to celebrate our 40th birthdays this year. While we had a very nice time and wonderful trip together, there are a few things that this resort needs to step up their game on. But let's start with the good stuff. The beds are extremely comfortable, and we love having the balcony overlooking the water. We enjoyed some delicious meals at the Seaside Grill and Gohan. The breakfast buffet was OK, but they ran out of bacon and sausage for two of the days while we were there. That was a little disappointing. The room always felt very clean and spacious however lacked storage for us to actually unpack so we all lived out of our suitcases for six days. we appreciated the robes and slippers though we used them every day. Our biggest complaint is that for five of us to find beach chairs together was impossible so we started going down early to reserve them but apparently if you are not at your seat for 45 minutes while you grab breakfast, the staff takes all of your stuff and removes it from the chairs and takes it to lost and found. You can imagine how upsetting this was the first time wondering if someone stole all of our stuff. They don't tell you anything at check-in About reserving chairs or what the "rule" is on our last day. We stood around for three hours waiting for Alejandro to bring us chairs that never came and the manager. Henry also never came as promised either. I will never understand how a resort doesn't have enough lounge chairs for their guests , it was not just our group that was upset about this. There were many people on the beach wondering where their stuff went. We have some wonderful staff Anita Federico and Alma were rockstars and took great care of us. Guillermo was wonderful as well.

      Feb 19, 2025
    • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
      Exceptional Resort with stunning Views, but Limited Dining Options

      The Resort was above and beyond anything I could’ve imagined. The quality and cleanliness of the facilities was amazing. The rock pools next to the ocean were an adventure. The Staff were very attentive and friendly. The food options need improvement. One restaurant was closed and the remaining ones were average. The steak and Italian restaurants were the best.

      Feb 18, 2025
    • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
      Family place to go for lo key

      Nice resort but miss the adults only side. Entertainment was very much less than in passed. Patio Mexican restaurant was closed and other dining areas were with very limited menu. Staff was very helpful and resort is clean and kept up well everywhere we spent time.

      Feb 17, 2025
    • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
      Review

      Antonio was amazing!!! Very helpful during the check in and check out process. Overall, the food at the resort was just okay. Definitely a family resort so keep that in mind if you go with friends and don’t want kids around! Also they could use more chairs at the beach and pool

      Feb 17, 2025
    Hotel advisories
    • AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
    General Policy
    • Check in: 3:00 PM
    • Check out: 12:00 PM
    • Minimum check-in age: 18
    • General policies:

      Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

      Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

      Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

      Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

      General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

       

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