Dreams Aventuras Riviera Maya - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

3203 reviews

• 

  Not a 4 1/2 resort, more like a 3.

  No alcohol in the drinks at the pool bar. Poor service. Beach furniture not as advertised and in poor condition. Draft beer only, not what is expected from a 4 1/2 star resort. Very disappointed in this resort. Our best vacation days were those spent off resort. Could not get a table at the beach fire show dinner as the resort was holding many tables for preferred guests.

  Mar 22, 2025
• 

  Just OK

  I've been to many Dreams resorts through UVC. This one definitely isn't a favorite. The food and service are lacking for sure. Room was fine. Met our needs well. There was not one day could I lay by the pool and get some sun. Even at 8am, towels were on all the chairs. I'm not sure if guests were doing it, or the staff. Most were never even laid in all day. Very disappointing. Usually the food is great, but the menu choices were lacking as well as the flavor and quality of the food at this Dreams location. On a bright note, the wedding we attended there was beautiful. That was the most important part. Other than that, I don't think we would rush back to this resort. Not horrible, but not great either.

  Mar 21, 2025
• 

  Not excellent, but not terrible

  Small Dreams resort, but still felt nice. Area felt safe, marina nearby was fun. Lots of scheduled activities but we didn’t participate in many. Activities Staff was friendly & had lots of energy! Not enough pool/beach chairs. Bartenders didn’t seem very happy to be there, not personable (except Marco at lobby bar- very nice, great espresso martini!) Beds were very comfortable, spacious rooms. Beach is pretty but not a walk able beach and very large rocks in swimming area. Japanese restaurant was delicious, rest were okay. Buffet was small & not good. We ate dinner away from resort 4 of 7 nights of our visit. Overall, it was a decent stay. If we had smaller children, it would have been a perfect place to stay. No major complaints but likely would not book at this Dreams again.

  Mar 20, 2025
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  Preferred Club not worth the money

  The preferred club at this resort was definitely an after thought and not the same experience I've had at other Dreams resorts. The in room amenities are the same as non preferred guests, the check in is just a desk and chairs in the elevator area of the 7th floor. The preferred pool area is small (which is great) except it fills up fast, and the only pool side server can't keep up, nor can the 1 bar tender. The beach also has the smallest layer of sand making it incredibly uncomfortable to walk on.

  Mar 20, 2025
• 

  Great compact resort and upgrade to Preferred status - well worth it!

  Thoroughly enjoyed our stay. No pre-reserving for a la Carte restaurants and all of them were very good. We did upgrade our level of stay to the Preferred experience and were glad we had done that as it was nice to order from a menu and eat lunch and breakfast at Oceana every day. Resort kept very clean. Lobby cafe/coffee/tea/dessert/quick breakfast cup, sandwich/mixed drink bar was excellent! Sometimes we skipped dessert at the a la carte and headed there for tea and an Italian lemon meringue tart (addictive, also the fruit tarts with custard, similarly) and there was ice cream if you fancied that! Yoga, pool aerobics (VERY basic), Zumba (in the sand, again very basic but fun), Kayaks and paddle boards available. Pickleball available (was hot for that!), bike tours and walking tours through Puerto Aventuras, shopping shuttle to Playa del Carmen - all were good. Didn’t use the spa, but my other half used the gym and liked it. 7th floor preferred lounge was kind of like a cute cafe and if you didn’t want to be bothered with taking your wee ones to dinner at the a la cartes or the buffet, for Preferred guests you could have a family-style meal up there with available kid and adult entrees, buffet-style, and a bartender to make your drinks (and Shirley temples for the kids if required). One tip - if you like pool aerobics, please take water shoes, as the activity pool bottom is concrete (textured and fine for walking around) and if you run on the spot on it you will have very irritated middle toes on both feet at the end of the short session. Not a knock, as the pools are all well maintained, but you do not want to craze or even cut your feet when you’re on vacation as it is uncomfortable. Take cortizone cream for these kind of things. No mosquitoes evident while we were there. Room toiletries were great (even a lemon scented repellent supplied). Beds, linens and pillows great. Nespresso in the room - YES! Mini bar was nice touch with Pringles and M n M’s to go with the drinks. Water bottles replenished daily. Food in buffets and restaurants is taken great care of and no risk of getting ill here from it being at the wrong temp. Gluten-free bread at the World Cafe at lunch, next to the salad bar, was greatly appreciated! Beach calm with the breakwater. A great resort for families. Water slide for older and one especially for the kids. Kids club looked great. Silent disco was funny to watch. Karaoke should have earlier hour for younger kids (under 18) and a later hour for any adults who want to try it on - it was monopolized a bit by the younger set and the adults were relegated to watching - again, just a suggestion, not a knock. The ground floor suites with the plunge pools would be a good fit for families with the youngest of kids. All guests were pretty respectful for the most part and the staff here are very well trained and responsive/friendly! Great resort and would definitely return. Have been also to the Iberostar Lindo a few times which is more spread out but quite likeable too. This one is more compact.

  Mar 20, 2025