Highlights and features
- · Approximately 70 minutes from Cancun International Airport.
- Upgrade to the Preferred Club and experience an upgraded suite, access to a private lounge and beach, a special concierge service, and other enhanced amenities.
- · Maximize your vacation hours and check pick-up times on scheduled transfers.
Know before you go
Free Perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Added values are not combinable with same added values of other promotions.
- Complimentary Bali bed rental for 1 day ( per room/per stay).
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room/per stay).
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Barefoot Grill
Delicious grilled favorites served beachside with seating capacity is of approximate 20
Hours : Lunch: 11:00 a.m. - 5:30 p.m.; Dinner 6:30 p.m. - 10:00 p.m.
- Coco Café/ Gelato FactoryThis café serves premium coffee and deli snacks served in a casual and relaxed atmosphere daily. sandwiches, yogurt, fruit, paninis, and pretzels.
- El PatioA la carte restaurant offering authentic Mexican cuisine
- Gelato Factory
- GohanStop and grab sushi at this à la carte sushi lounge
- OceanaVariety of fresh grilled local and international seafood specialties served A la carte. Dress Code is Casual. Breakfast and lunch for Preferred Club members only
- PortofinoA la carte restaurant featuring the authentic flavors of Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillOffering full meal for dinner serving an A la carte steak menu.
- Various Bars
- Barracuda
- Desires
- Manatees (Preferred Club Only)
- Sugar Reef - World CafeA buffet-style restaurant serving local and international specialty items and classics with themed nights.
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Aventuras Riviera Maya - Unlimited-Luxury the chance to Sip, Savor & See Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf Resort & Spa, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf,Offsite†
- Housekeeping - daily
- Lobby
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf, Offsite†
- Housekeeping - daily
- Lobby
- Pool
- Restaurant†
- Spa†
- Tennis court, Offsite†
- Water sports†
- Meeting/Board Rooms†
- New oceanfront terrace designed to host weddings and events
† Fees may apply
- Bike rental †
- Children's program †
Explorer’s Club for Kids ages 3-12
New Kiddie Splash Zone
Kids Spray Park
- Dancing
- General †Ground floor multipurpose court.Live musical performancesBocce gamePicklableGlow pickleball
- Pool
- Snorkeling
- Spa †7 indoor spa cabins For those guests seeking a sanctuary for the senses, this spa covers nearly 2,583 sq. ft. / 240 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing invigorating and peaceful experience.
Renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite - Teen programs †New Outdoor Lounge Area and Core Zone Teen’s Club (ages 13-17)
- Water activities †Waterpark for guests of all ages.
- Kayaking
- Tennis court †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3099 reviews
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Jan 26, 2025Fabulous
The employees are very friendly, my favorite was Itzarossa who talks to everyone and remembers all their names. Alfredo helped us learn Spanish too. Great people all around. The restaurants were good, I never had one bad meal, and the rooms were always clean
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Jan 25, 2025
If you are not dreaming you should be at Dreams resort.
The bed was so comfy. The rooms were nice and roomy, and clean and the staff did a great job keeping our rooms clean. The staff was always friendly and catered to our every need. The food and restaurants had a great variety to satisfy all our appetites. We had a great experience. Would definitely recommend this resort.
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Jan 25, 2025
Will Return!
This was only our second trip to Mexico. We landed in Cancun and it is about an hours drive to the hotel. Once we arrived at the hotel, we were whisked to another floor to have our check in done. We have never had this before. Our luggage was left with the bell boy (freaked me out a little, again, never have had this service before!) We were shown to a little waiting room while we waited that had food and drinks. Someone from the concierge team came down, took our passports and checked us in! We then went down to our rooms and our bags were brought there. We had booked a king room with a swim out pool. I really enjoyed this feature. After we were done at the beach, we could sit in the pool (was heated) at night before bed, was nice to have a little swim as well. During the day there was someone who would go around to see if you wanted a drink! The beach was ok. Sand very hard. Water was warm, as they have a wall to block the waves so creates a small inlet. If they didn't have that, would not be able to swim very well there. We didn't find any issues with the food. We are not fussy, and do understand that the food options may not be what we are use to, but there was always lots. Morning at the buffet, always lots of eggs and bacon, and fresh fruit. For lunch, there was the buffet or for preferred club you could go to the Ocean restaurant. They also have a little bbq place on the beach that has hot dogs, hamburgers, nachos and wood oven pizza. Dinners for us was a new adventure! No buffet. They have 5 restaurants to choose from, no reservations required. They are not all open, but when you download the Hyatt app, and pick your hotel, they will tell you what is open. As well all the menus are here, and they usually prefer you use that. I really enjoyed Gohan, the sushi was great! Ocean was also very good. There is a little shopping plaza near by that we wandered off to a couple of times for dinner as well. The area is in a gated community, and is safe. I would suggest paying in pesos vs US dollars as they are very loose with the exchange rate. We found things very clean. Our room, always clean, fresh towels, face cloths, lots of water, and fridge stocked. We did the deep sea fishing, booked with hotel, (but might be cheaper if you wander off to the marina in town) went to Tulum and snorkeling as well did the sunset catamaran, which was beautiful. The hotel staff were amazing. Any questions or concerns that we had were dealt with or answered quickly. The one thing that was odd for us, there were no travel reps here. We went with Westjet, Nexxus took us to the hotel and then that was it. Nexxus informed us through their app when they would be picking us up for our return to the airport, so make sure to download their app because I almost didn't!
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Jan 24, 2025
Perfect Family Resort!
This was our first resort family vacation and we’re all hooked! The premises are kept clean and it was small enough that it did not feel overwhelming. We were Preferred Club and there were enough food and drink options to keep all of us satisfied during our stay (we had one picky eater, so this is always a challenge). There were always activities or events happening so no one was ever bored. It is certainly a family-oriented resort, so if you’re looking for more of a party or romantic vibe, it’s probably not the resort for you. The town of Puerto Aventuras is very walkable and it’s worth it to see the dolphins, sea loin and manatees in the marina. The true gem of this resort though is the staff. The level of hospitality they give their guests goes unmatched and it was a shame whenever we saw other guests not be respectful to them. These people work hard to make sure every guest has their needs met. A special shout out to Jose and Ronier as they were especially lovely staff. We hope to be back in the future!
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Jan 24, 2025
Great time
We had a wonderful time. The staff was wonderful always very helpful. We were about 1 hr from the airport. It is in a gated community so going off properly and walking around was very nice. You can also rent a golf cart and drive around and there is a marina in the community were you can see dolphins and sometimes manatees.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.