Dreams Calvia Resort & Spa

Customer ratings & reviews

TripAdvisor Traveler Rating

905 reviews

• 

  They say first impressions count, well with this hotel their first impressions are terrible.

  I am writing this on the first night of a month’s stay on a business trip. Having looked at the website for this hotel I was quite looking forward to my stay and now just a few hours after checking in I am dreading it! After checking in I was given directions to my room, which is actually in a totally different building, on entering this building it looked deserted and all the facilities in it were are closed and desolate, no signs whatsoever of any staff. When I got to my room it was clean but cold. To be fair it is well appointed. As I had to go to a meeting I literally just put my in the room and left again. On my return this evening I thought I would have a quiet drink in the bar. First bad move, it was scruffy tables were dirty and there was a very noisy bingo night going on! VERY NOISY! I had one drink and left, went to reception and asked if any of the other bars were open No ! All closed. So tired, I thought I would go my room and get a drink from the mini bar, opened the door, totally empty, as was the tea and coffee tray, rang reception to be told that they would not be filling the mini bar unless I joined the preferred club or supplying tea or coffee for the same reason and no room service either. It seems unless you tie into there club all you get is bed and breakfast and I am wondering if that is going to be a two tear affair as well. Don’t be fooled by the fancy website . Service wise you would be better off in the equivalent of a holiday inn or something similar . Not even a bottle of water to be had. Let’s see what tomorrow morning brings!?

  Mar 20, 2025
• 

  Anniversary

  Really enjoyed this hotel. Upgraded to premium, lovely pool nice and chilled no kids, all drinks and snacks situated at the pool, help yourself Food was good..we eat out in the evening, so didn’t use it as we should, Definitely be back at some time

  Feb 19, 2025
• 

  Shame about preferred

  This is the second time we stayed here, the hotel is clean. Not far from the beach. We attended the yoga classes which were pleasant. The adults only area is quiet. Not sure preferred is worth the extra here, as they let anyone access the lounge. The areas that were for preferred last year are now open to all, which is a real shame and the extra you pay really is for very little. Not sure we will be back.

  Jan 29, 2025
• 

  Good Location, Clean & Spacious Hotel.

  Honest review of our visit. 💞☀️🍹🫶🏼 The hotel itself is great, and we would definitely return. It's nothing like I expected after seeing the recent post, however, the grounds are kept very clean and tidy. It's about a 10- to 15-minute walk to the center, so it's ideal for anyone who doesn't want to be in the midst of the hustle and bustle of Magaluf. There is a Spar just beneath the hotel, and its staff are really helpful and welcoming. Checking in, however, was a bit of a letdown. We arrived late. After 11 p.m., it took a little longer to check in than we would have expected. There were just two staff members on duty, and approximately 20-30 people were checking in with one large group of locals. They could certainly use extra help with the influx of check-ins approaching. People were also arriving after us, so queues were just getting longer. We were waiting a while, so I'm hoping to prepare people for that. (Although it doesn't help when families are checking in and have to rummage through luggage for passports, people should just be prepared as we had everything ready and it was smooth.) When we were finally checked in, we were given very little information other than where breakfast would be served the next morning. I understand this is probably due to the queues, but we were only there for a few days and could have benefited from more information as the resort is spread across two buildings, so you need a few days to get your bearings. We were also not offered any food or refreshments, so we had no idea if this was provided, but we noticed the large group of locals in the buffet restaurant when we walked past but we were too exhausted to return and ask if this was a possibility, I think it should be mentioned at late check-ins if available. We had to work everything out for ourselves, which made the short trip a little challenging, but the staff were happy to help when asked. Our room was very spacious and comfortable, with one of the best beds we've had abroad. The bathroom was also massive and the shower was great. The cleaners were also very respectful they came in every day made the bed and tidied round. We also got a fresh bottle of water every day which was unexpected. We were in the larger building where all street food is, unfortunately, we were right opposite the lifts and sometimes got woken by people returning early hours but that's to be expected in Magaluf. Had we been for longer we might have requested to move. The food was great, however, we assumed that all of the eating places were open, but as you can see in my videos, all of the street food establishments are only open in the evening, and not everything is open, they alternate what is open and what is close. Not sure if this is due to the start of the season, but it would have been good to know before arriving. We chose this hotel over others because of the variety and didn't get much of it in the short period we were there. We did like how you could get fresh food during the day at the grill, even if the options were limited. The entertainment was excellent, as we saw the team aim to engage everyone, which is exactly what you want, and the lounge entertainment was also amazing. As I mentioned before, it was a short getaway and we wish we could have stayed longer. We were only there for three days to scatter my partner's mum's ashes because Magaluf is where she wanted to be, so it was a memorable trip for us and one we would definitely return to. Overall, a great hotel.

  Jan 17, 2025
• 

  Superb 👌🏻

  This hotel is just fabulous! Great welcome with refreshments at reception. Rooms weren’t ready but luggage was kept locked away whilst we relaxed by the pool. Pool areas were so calm and chilled, very clean and comfortable with chilled music. Lots of drinks to choose from around the pool and the lounge area. Rooms were beautiful, so clean, modern, the best we’ve come across and pillows, huge balcony over looking the pool. The fridge was topped up daily which was a nice treat. Hairdryer, maiden and steamer available in the room also. The food areas were amazing! So much to choose from and very tasty. The location is superb. We’ve stayed many time in Calvia but Dreams was one of the best hotels for a late half term break. Thank you very much. Definitely would recommend 😎👌🏻

  Oct 28, 2024