Property information
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Resort details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
2007 reviews-
End of the year get away
Very nice and clean resort!!.. Room Service for all Meals Was amazing!! Pool staff especially Jesus and Javier were top-notch.. How could I forget the Beach staff to include a John and Wilbert they were terrific. They all kept the drinks flowing and atmosphere light and welcoming!!.. 😊❤️
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Overall great experience
Overall, Great stay. The hotel is very nice, weather was amazing, 90 and sunny everyday. Not many people at the resort I guess its considered down season. Staff was very friendly. They had entertainment every day. The food at the restaurants was amazing. The buffet was not very good though. It seemed to be the same options everyday. I would definitely recommend. I had a great time with the family. They do offer excursions at the concierge desk its just not advertised like how it is in Mexico. They had fun options for families and couples.
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We would go again
Overall, we liked the hotel very much. Some the food was excellent--possibly the best we have had at an all-inclusive . The staff was very helpful. However, there were only three restaurants plus the buffet. I wish there had been more food choices. There is a free shuttle to the old town.
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The staff were great.
Daniella was amazing. We went for my husband, my brother, my cousin and our friend's birthdays, we had an awesome time. I would love to see more entertainment. The italian restaurant was the only one that provided better tasting food. We are planning on going back again next year for our anniversary, and hope to see some improvements.
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Amazing hospitality
Our stay was magnificent Jesus Silva, Edgar & Jose took great care of us throughout our entire stay. Housekeeping was attentive and kind. The staff is bilingual and spoke very well, food was great daily! I Will definitely return with my fam.