These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast (per room/per stay).
- Complimentary Bali Bed rental for 1 day (per room/per stay).
- Gift Beach Bag .
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services (room service temporarily from 7 a.m to 11 p.m.)
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
11603 reviews
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Feb 04, 2025Loved our stay at Dreams Onyx
Perfect week at Dreams Onyx! Staff were so helpful and very friendly. Francisco went out of his way to make sure all our needs were met. And Jenny found us wherever we were around the pool with a smile, cocktails and water. The resort is huge, so much to do. Especially enjoyed the sports bar, nightly shows were great, lazy river and water slides, and the casino at Breathless. Rooms were clean, well stocked, and beds very comfortable. Restaurants were all very good with great service.
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Feb 03, 2025
Memorable vacation
We stayed at Dreams onyx for 6 days and enjoyed it. This was a perfect selection and we had a wonderful time. Food was amazing and the stay was excellent. Have activities inside and outside the resort. Beach was easily accessible and was great. I recommend this place .
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Feb 03, 2025
a big surprise
The property is well maintained. The service was excellent. The beach was great with waves. The room was huge ,quiet at night The buffet had many choices. The Americano coffees were fantastic. Towels and chairs were plentiful with no hassle getting them I would go back
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Feb 03, 2025
Exceeded expectations.
What a pleasant surprise it was to arrive at Dreams Onyx resort. The grounds are spectacular and while the resort caters to families, the preferred club option was fantastic for adult only vacationers. The beach was so well maintained and was fantastic to swim in and you could walk for many kilometres safely. All resort staff members went above and beyond to make our experience memorable. Nelis was our server by the pool and she was so fun and friendly and she went above and beyond to make us interesting cocktails. Aris our Butler went above and beyond to ensure we had everything we needed. He was extremely helpful arranging for dinners at both our resort and Breathless and he personally escorted us each night to our restaurant of choice ensuring we were seated in the restaurant. I highly recommend the preferred club for adult travellers and the resort and our experience exceeded expectations. I will be back.
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Feb 02, 2025Not the best, not the worst
Stayed at the Onyx for 11 nights with my girlfriend in one of the swim-up rooms. Firstly, this is a big hotel, with lots of rooms and lot of people. If you want a quiet, relaxing holiday, this is not the place to come. There is constant noise especially at the weekends when the hotel seems to get busier and busier. Our room was in building 5, room 5150. The room is a nice size with plenty of room, however the swim-up pool is very open to anybody walking by and a couple of times we had random people jumping in the pool. Not cool. I would’ve moved room but my partner didn’t want the hassle. My advice, ask to be situated in one of the rooms that face the interior of the hotel. Room 5150 is very noisy as it is closest to the main entertainment area so you get everybody walking past your door. Thankfully the noise seems to abate at about 23:30. The selection of restaurants is good and the main buffet is ok. Not brilliant, but reasonable. Breakfast time is absolutely chaotic, with too many people in one area. Also this hotel is family friendly so is full of kids, hence the constant racket. Our mistake as a couple was booking here as kids rule the roost. The sister hotel of the Onyx, the Breathless Spa and Resort, is situated right next door and is adult only. As a guest of the Onyx you can use all the facilities at Breathless. This was a saving grace as we could escape the kids everyday and evening. In terms of staff, it was a very mixed bag. The majority are very surly, but there are some diamonds in the rough who make the effort to speak to you and even just say hello. In hindsight, as a couple without kids, we wish we would’ve booked the Breathless as it’s much more relaxing. At both hotels, the majority of the guests are American, with only a few English and other nationalities. This is both a plus and a negative. Oh and on checking in, one of the first things that happened was we were force fed a sales pitch to upgrade to a Preferred club room. The price started off at $800 for 11 nights and very quickly went down to $560 by us just saying thanks but no thanks. It was slightly distasteful after spending £5k on a holiday for someone then to recommend we spend another $800. The only other gripe is the constant phone calls everyday from reception asking us to complete a customer survey. It never stopped. Also the hotel constantly badgered us to clean the room everyday even though we were happy for it to be done every other day. A do not disturb sign means nothing in this hotel. Overall, a bit of a hit and a miss. Great hotel if you have kids and like sharing your space and holiday with loads of people, but not great if you like privacy and relaxing. Score 6/10.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed