Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa services, and more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: gift beach bag, Keepsake box handcrafted and more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast (per room/per stay).
  • Gift Beach Bag
  • Keepsake box handcrafted in Guadalajara

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

 

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 50%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:  
•Personalized check-in and check-out
  
•Special concierge service 

•Preferred status and amenities 
 oPreferred Club suites in premium locations 
 oAccess to the Lazy River at the Preferred Club Villa section 
 oUpgraded mini-bar oUpgraded bath amenities oPillow menu 
 oComplimentary newspaper in-suite every day (English or Spanish)
 
•Private Preferred Club Lounge  
 oDaily continental breakfast service 
 oAfternoon hot and cold hors d’oeuvres
 oExquisite desserts and fine liquors 
 oComplimentary computer access 

•Exclusive dining access  
 oDaily à la carte breakfast in Maris restaurant 
 oDaily à la carte breakfast in Oceana restaurant at Secrets Playa Mujeres
 
•Exclusive spa privileges  
 oComplimentary access to hydrotherapy circuit at the Secrets Spa  (one day per stay) 
 o20% off spa treatments (not combinable with any other promotions or offers)
 
•Private Preferred Club beach area  
 oBali beds in the pool and beach area exclusively for Preferred Club guests 
 oExclusive access to the Hideaway bar 

•Access to all Preferred Club amenities at Secrets Playa Mujeres (for guests ages 18+) 
 

** Added value’s are not combinable with same added value’s of other promotions.  

Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 23 May 2024 to 20 Dec 2025
Travel Dates: 21 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 to 31 Dec 9999
Travel Dates: 23 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
Important Information:  Redemption information will be provided by the hotel at check-in.  

Applicable Dates:
Booking Dates: 17 Jun 2018 to 31 Dec 2050
Travel Dates: 17 Jun 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    - The Sand Bar, Beach bar.
    - Sea Legs, Swim-up bar.
    - The Grotto, Pool bar
    - Mermaid, Main pool bar.
    - Currents, Lazy River bar. 
    - Zen, Spa juice bar. 
    - Spin, Sports bar and discotheque. 
    - Interlude, Lobby bar. 
    - The Limelight, Theater bar. 
    - Preferred Club Bar, Exclusive for Preferred Club guests.
    - Hideaway, Preferred Club beach bar.
    - The Zone, Teens ages 13 to 17 years.
    - Crazy Straws, Kids ages 3 to 12 years. 
  • Dolce
    This quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere. 

  • Fusion Nikkei Cuisine
    Modern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.

    (Fusion is temporarily unavailable )


  • Gaucho Grill
    Contemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side


  • L'Etoile
    Adults-only restaurant (13 years or older) 

    Fine French cuisine and signature chef creations. 


  • Maris
    Fresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only. 

  • Mezes
    Gourmet Mediterranean fare in a Moroccan inspired ambiance.


  • That's a Wrap
    Bright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.


  • Tides
    Snacks, hamburgers and hot dogs served poolside with indoor and outdoor seating. 


  • Tres Colores
    Savor Mexican a la carte fare in a traditional, elegant Mexican ambiance.


  • World Cafe
    A vast buffet specializing in local and international cuisine, with several themed stations.


On-Site Amenities
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • COVID test onsite
  • Currency exchange†
  • Elevators†
  • Exercise gym†
  • Hair dryer†
  • Ironing board†
  • Kitchenette†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Spa†
  • Whirlpool†
On-Site Wedding Services
  • Guests for Dreams of Love and Dreams Ultimate to 20.

† Fees may apply

On-Site Recreation
  • Archery
  • Beach
  • Children's pool
  • Children's program †
    • Explorer’s Club for Kids
    • Core Zone Teens Club
  • Fitness center on-site †
  • General
    Horse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
  • Golf †
  • Kayaking
  • Snorkeling
  • Spa †
    For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
  • Volleyball
  • Water activities †
  • Whirlpool
Off-Site Recreation
  • Tennis court †
    Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8198 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort, attentive staff

    The staff and customer service was excellent. The food was also beyond what I expected. Just be aware that it can be quite a wait for dinner so plan accordingly. The pools were wonderful and the shows were also really good. I would definitely go again!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing family trip with toddle 10/10

    We visited Dreams mid January this year and we were part of the preferred Club and stayed as a guest of honor with the world of Hyatt program. The beach on a sunny day was absolutely beautiful with very little seaweed. On days it was windy we stayed by the cabana and played in the powdery fine sand. The restaurants were great everything was delicious with great customer service attentive responsive and helpful. Alberto from the pool concierge was our personal concierge for this trip and he truly made our stay top notch and more than amazing. He went above and beyond in making sure that we felt at home. He even surprised us with a beautifully decorated cabana and totally unexpected goodies to celebrate our son’s birthday. Alberto made our stay stress-free and helped us have an extraordinary trip. He is so respectful and always willing to help. He found ways to make our stay incredible in every single way. Roxanna and Michelle from the pool concierge were also both very helpful in having our needs met. Omar from the beach and pool concierge was also very polite and helpful. He was very friendly and made sure that we had all of our needs met. Herberth from the beach also went above and beyond to get us our drinks and food. These wonderful staff are such an amazing asset to the resort and they made us feel like family. We felt very welcomed and thanks to them, it felt like we were home away from home or even better. Thank you for making our trip so memorable.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Family Resort

    Best resort we’ve stayed at Stayed in Preferred Club Family Suite Ocean View Room 7323F Tons of space for a family of 5 Great customer service Clean Food was good Beach was amazing - no seaweed, white sand Everything was easily accessible at the resort Staff went above and beyond, especially Primitivo. He was amazing. Greeted us with cold face towels as soon as we arrived and took our luggage promptly to our room. He was very kind and we saw him a few times during our stay and he was always friendly and good to our kids. Honestly I have no complaints with this resort and will come back here again!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Dreams

    This is definitely a 5 star resort, staff, restaurants, food all exceptional. Rooms are clean and comfy. Fantastic beach to walk on. Can not say enough about the staff, so friendly and nice. The resort gardens are kept in impeccable shape. Highly recommend.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    0/10 experience

    The food is not good, only select foods were worth eating. Not worth all the money spent. The security guard followed us around and told us we could not enter our friends room. The desserts ate disgusting to say the least. They offer "free" water sports, then turned me around 3 times that I went to go do it. Even after booking, the water sport attendant was rude and dismissive and did not let us go on the water. But somehow the water sports that you pay for was offered... So I didn't do a single water activity. Will never come back or refer anyone to this resort.

    Jan 16, 2025
Hotel advisories
  • AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet policy : Pets Not Allowed

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