NEWLY RENOVATED.
• Brand new minimalist architecture and décor, indoors and outdoors, with a tropical feel
• A brand-new water park with slides
• A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean Sea
• A brand-new gym located in front of the main pool
• Spectacular accommodations including beautifully refurbished, well-appointed guestrooms including the addition of heated Beach Front Swim Out Suites, Family Suites with connecting rooms accommodating up to 6 people and spacious Master Suites
Dreams Sapphire Resort & Spa offers Unlimited-Luxury®
amidst impressive Mayan architecture, lush landscaping and resplendent ocean views.
Minimalist architecture and décor, both inside and out, with a tropical feel. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. Come experience the Dreams Sapphire Resort & Spa. Enjoy beachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories. All suites have been redecorated to a much more modern style, just for you!
A lot of fun awaits the little ones in our hotel! The new features at Explorer´s Club for kids with fun-filled water park including a splash park also new family water park includes slides for adults and kids. Pack your sportswear because we have it resolved with our new facilities in the gym and an exclusive Yoga room with air conditioning.
A brand new beachfront wedding venue with capacity for 120 people, your special day will be spectacular in our sparkling wedding space facing the sea. The hotel is located 2 miles from Puerto Morelos Town. Approximately 15 minutes from Cancun International Airport.
Location
Puerto MorelosProperty information
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Resort details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
14201 reviews
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Dec 16, 2024Our DREAM Wedding!
My now husband I were fortunate enough to host our big fat Greek-Persian DREAM wedding on this beautiful property. We had 100 of ours nearest and dearest family and friends join in our celebrations. Carmen Martinez the wedding manager was phenomenal and exceeded every expectation one could have. Planning a destination wedding itself comes with a different degree of stress and anxiety, but Carmen, Lulu and Agustin went above and beyond in every way. The team ensured perfection and truly made our vision come to a reality and even threw in some beautiful surprises. The welcome party and wedding ceremony/reception were truly memorable and all of our guests are continuously raving about how much fun they had and how wonderful the staff were. We are beyond thankful to everything and cannot wait till our next visit!
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Dec 11, 2024Great experience!
First trip for our family out of country and we had such an amazing time. All staff were friendly. I loved how the staff also include the kids in their shows and events, it made them feel special! Our wedding was beautiful, and Grace was so kind and attentive as our wedding coordinator! We would definitely visit again!
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Dec 11, 2024
Decent, not great
We stayed in new Indigo section, which was very nice. The food for the most part was decent. The buffet was lacking a bit at breakfast and lunch, so we stuck with the preferred options which were much better. My only complaint is that my wife was injured in a fall due to the shower being pitched the wrong way and it drained into the room, causing her to slip/ fall on wet floor. Not a little water, but a ton. The resort did not do much to remedy, even after speaking with a manager. This section has newly opened, hopefully they remedy the problem.
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Dec 10, 2024
Totally recommend!
Fantastic resort - beautiful food, friendly staff and spotlessly clean. The pool staff looked after us really well and the choice of restaurants was great. The ambience was relaxed and caring. I would recommend - best all inclusive I’ve been to
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Dec 10, 2024No bueno, except for the staff
This place was a disaster.. except for the exceptional pool and restaurant staff, they were fantastic; notably Tony at the main pool’s activities staff, and Victor and Gumer at Blue Water Grill. AMAZING PEOPLE. TIP THEM! The hotel is rundown on half the property and falling apart (where we stayed), and the hotel lost its main power (ALL OF ITS POWER) several times throughout our trip, leaving us in the black: shows were cancelled, dinner was over… A mess. Also, the VIP services and activities desk lie about everything to suck you into things and then all the details change: For example, our “timeshare tour” to receive a discount on activities was supposed to be 1.5 hours. We ended up having to cab 30 minutes away to and from another hotel, on top of another 2.5 hours for the lunch and presentation.. Allow at least 3.5-4 HOURS! The Xcaret tour was great, but the hotel failed to tell us that we were the first to be picked up, followed by 1.5 hours of driving around picking other people up! And again on the way back home. THREE HOURS of picking other people up never disclosed to us…. Awful. And the food… par at best.