Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.

 

Applicable Dates:
Booking Dates: 14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
Travel Dates: 14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa, and more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast ( per room/per stay).

 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room:15 min Shiatzu chair massage,20% dis.on romantic dinners & more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast ( per room/per stay).
  • 15 Minutes Shiatzu Chair Massage. Max of 2 per room.
  • 20% Discount on Romantic Dinners. Discounts are only applicable towards select romantic dinner menus/packages .
  • 20% Discount on Wine Bottles.
  • 20% Discount on Wine Cellar Dinners.

 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5% discount.
The Discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 20 Jan 2025 to 14 Feb 2025
Travel Dates: 20 Jan 2025 to 14 Feb 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All of our Preferred Club Suites offer impressive tropical view and oceanfront suites, and offer the following additional amenities: 
•Personalized check-in and checkout with concierge service 
•Preferred status and amenities 
•Private, Preferred Club Lounge and adult-only pool 
•Pool concierge & bar service 
•Select suites offer hot tub on balcony 
•Access to Cibu restaurant for breakfast 
•Pillow menu 
•Complimentary computer access in Preferred Club Lounge 
•Upgraded mini-bar and bath amenities 
•Governor Suites feature a living room and a dining area
•Slippers and bathrobes 
•49”or 55” LCD TV 
•Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge 

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 to 31 Dec 9999
Travel Dates: 25 Nov 2021 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 50%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 to 31 Dec 9999
Travel Dates: 23 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Traditional Temazcal ceremony
Important Information: Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 15 Jun 2018 to 31 Dec 9999
Travel Dates: 15 Jun 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Stay Free.
Kids stay free, no restriction on the number of kids.

Black Out Dates: July 19 - August 20, 2025
Applicable Dates:
Booking Dates: 30 Dec 2024 to 28 Feb 2025
Travel Dates: 28 Apr 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grill

    Casual, grilled favorites.


  • Bluewater Grill
    Serving seafood specialties.

    (Newly Renovated)
  • Cibu

    Serving Mediterranean cuisine.

  • Coco Café

    Serving premium coffee and deli snacks.

  • El Patio
    (Newly Renovated)
  • Fresco

    Serving Mexican cuisine.

  • Gohan
    Coming Soon
    Ocean view, rooftop sushi bar
    Exclusive to Indigo Preferred Club guests
  • Himitsu
    Taste the best in Asian Cuisine that includes Teppanyaki tables
  • Lemongrass

    Serving Asian cuisine.

  • Paramour

    Serving French fare.

  • Portofino
    Experience the rich flavors of Italy
  • PREFERRED CLUB
    Sky Bar

    • Rooftop bar with swim-up section
    • Preferred Club Indigo guests only
    • Adults only
  • Preferred Club Buffet
    Coming Soon
    International buffet exclusive to guests staying in the Preferred Club Tower section
  • Rendezvous
    Enjoy a refreshing cocktail in this lobby bar.
  • Revive
    Enjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Seaside Grill
    Coming Soon
    Grilled favorites served in a tropical environment
    Exclusive to Indigo Preferred Club guests
  • Sky Bar
    Coming Soon
    Rooftop swim-up bar
    Preferred Club guests only
  • Various Bars and Lounges

    - Moments 

    - Splash 

    -Scores sports bar

    - The Reef, the Preferred Club pool bar*

    - The Sandbar, the Preferred Club beach bar*

    *Additional costs may apply

  • World Café

    International buffet.

    (Newly Renovated)

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba diving*

    *Additional costs may apply.



Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14361 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We hope to be back!! Great staff!!

    We booked this vacation 2 months before we went. As our dates were getting closer, we started seeing less than desirable reviews, so we were a bit nervous. HOWEVER, we found our stay fantastic!!! All of the staff were helpful, friendly, and genuinely happy to be there. Of the staff we asked, each of them had worked there for 10 or more years, that tells me that this company treats their staff well, which is important to us. We had read that the restaurants weren't very good, we respectfully disagree. The morning buffet had lots of choices, and I always found MORE than enough foods that were delicious, and at the correct temperatures, than I should have eaten. ;-) There were PLENTY of pool towels, pool chairs, however, where filled, unless you got there to reserve one with your towel and a book or sunscreen. But I just went for a walk around 7:30 every morning, claimed our 2 chairs, and then went back to the room until we got breakfast, around 9, and then went to the pool. The Entertainment Team was very fun and the pool area was a hopping place! The evening shows were also fantastic and a lot of fun!! This is a GREAT place to stay. We hope to be back!

    Feb 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort to relax and have a great vacation

    The pillows and bed were so comfortable I didn’t want to get out of bed but of course I did, the sun was calling me. 4th time visiting this resort, never fails to deliver. Nightly entertainment was excellent. If you book including the preferred option you get entrance to the preferred lounge which is a nice quite place to go for a drink and they have all the top of the line liquors.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    360 perfect Experience.

    Great place. Very warm place. Mar, jennifer, Dave, Daniel, Omar and Azrael are great at doing entertainment, beverages and sushi! Regards Temu Guy!!! What I like the most vs other Dreams that are also great! It’s the decoration that allows us to see that it’s a very classic and warm style. Also there is a new section with a modern architecture so you have the same of both worlds. I recommend to do the activation activities like aerobics and yoga! Very nice experience!

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't do it

    The food was the worst I've ever had at an all-inclusive. The restaurants and bars were terribly understaffed and the food was flavorless, not at anything resembling the proper temperature and was just shockingly terrible. The location is beautiful, but you'd be best suited to just avoid this property.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viva Mexico at Dreams Sapphire Cancun!

    A wonderful resort, plenty of restaurants to choose from; the World Cafe being the best for food selection and staff friendliness. A huge pool with lots of activities going on in and around the pool. Very close to the beach with sun loungers and shaded areas. Occasionally it was hard to find a vacant sun lounger without a towel spread across it, but we somehow managed to find somewhere to sit and enjoy the day. Every resort we've visited, seems to have this problem, I really don't know what can be done to improve this problem. Our room was plenty big enough with a huge, very comfortable bed and a piping hot shower if you needed one. The room was cleaned every day. Over all a very pleasant holiday at Dreams Sapphire resort and spa.

    Feb 03, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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