Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.

Unique Selling Points:

-Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.

-Boasting luxurious swim out suites, some designated for adults-only, with bar service available

Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.

Location

Tulum
Cancun International Airport (CUN) : 68 miles
Tulum Airport : 30 miles
Cozumel International Airport : 35 miles

Property information

Year built: 2000
Total rooms: 432

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Current renovations: Description: Adults only resort. Minimum check in age is 18 year round.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 10795 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A beautiful Mexican Dream

    I was there for my Best Friends wedding. The resort was beautiful and I would love to go back. The food and drinks were very good. The staff was very friendly and accommodating especially with the weather. We were there in the rain season and the staff was dedicated to keeping the resort as clean and dry as possible

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    25 years

    The hotel is older, they are constantly working on the buildings. We upgraded as we always do, we enjoy the extra services and room location. The food is what we expect at this level of resort. Beach was a 10 good hard sand to walk, entering the water at the swim location had no rocks all sand and nice compared to other areas. We had Tropical Storm Sara while at the resort so lots of wind and rain.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great staff

    We attended this resort for a wedding. During our time here, we did many activities. Paula was one of the activity leaders and she was so much fun! We did so many activities that she lead, and her energy is contagious! The staff members are very helpful!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not what I expected

    Hotel rooms were not in great shape at all we even got moved and the room was better except for the noise of them drilling and moving things around all day we could not even get a nap. The spa was excellent! Food was meh except for the hibachi table.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Amazing staff but the resort could have been better kept/maintained

    The staff at this resort were amazing and attentive. Paola was the absolute best and kept everybody engaged and ensured we had an excellent time. The room service wait times however were ridiculously long and many members of my party had issues with their room (I.e. leaks and termite infestations.)

    Nov 19, 2024