Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 onwards
Travel Dates: 05 Jul 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable rate. No Cancels/No changes.
Non-refundable Rate. - No cancellations or changes allowed. The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 14 Nov 2018 onwards
Travel Dates: 14 Nov 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 05 Sep 2023 onwards
Travel Dates: 05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free Perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025;25 Apr 2025 to 31 Dec 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025;01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: 50% off romantic/family dinner, fruit platter, and more.
Free Perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
  • Fruit Platter on arrival.
  • 50% off Romantic/Family Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5%.
Discount already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 22 Apr 2025 to 21 May 2025
Travel Dates: 22 Apr 2025 to 21 May 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 40%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 01 Apr 2025 to 30 Apr 2025
Travel Dates: 01 Apr 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services: 
•Personalized check-in and check-out  
•Special concierge service 
•Preferred status and amenities 
   oPreferred Club suites in premium locations 
   oUpgraded mini-bar oUpgraded bath amenities 
   oPillow menu 
•Private Preferred Club Lounge  
   oDaily continental breakfast service 
   oAfternoon hot and cold hors d’oeuvres 
   oExquisite desserts and fine liquors 
   oComplimentary computer access 
•Gaming consoles menu available upon request and subject to availability 
•Exclusive spa privileges  
   oComplimentary access to hydrotherapy circuit (one day per stay)  
•Access to the exclusive adults-only Preferred Club rooftop pool 
•Access to the Vista Prime Restaurant

** Added value’s are not combinable with same added value’s of other promotions. 


Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Stay Free.
Up to two Kids Age 3-12 stay free When sharing room with two adults.

Black Out Dates: Sep 13 to Sep 15, 2025.
Applicable Dates:
Booking Dates: 07 Apr 2025 to 30 Apr 2025
Travel Dates: 01 Jun 2025 to 30 Sep 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 onwards
Travel Dates: 23 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 40%.
The discount is already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 07 Apr 2025 to 30 Apr 2025
Travel Dates: 07 Apr 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Water Tour Experience with your stay.

Guest will receive Complimentary Water Tour Experience with your stay. Join us daily at 1:00 PM or 2:00 PM for a scenic adventure from the hotel to Puerto Cancún where you’ll experience breathtaking views. Then, continue to a beautiful stretch of clear water just in front of the hotel, where you can dive in and revel in the refreshing ocean. Please note this experience is subject to weather conditions. Reserve your spot soon with the Concierge team availability is limited to 10 seats each day.

Applicable Dates:
Booking Dates: 05 Mar 2025 onwards
Travel Dates: 05 Mar 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • 24-hour access to food and beverage options including kid-friendly menu options
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
  • Buffet and a la carte restaurants without reservations required
  • Bars and lounges serving international and domestic brand beverages
  • Unlimited Fruit juices, soft drinks and snacks
  • Endless daily land and water activities for all ages
  • Live music and local entertainment
  • Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
  • No wristbands required
  • All taxes and gratuities

Unlimited-Luxury® for the kid in everyone!

Important Information: Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 14 Jun 2018 onwards
Travel Dates: 14 Jun 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    Barracuda, Beach bar with magnificent views.

    Desires, Sports bar:
    - Sports bar during the day with multiple TV screens to enjoy sports events
    - Adults-only dance club with music lounge and late-night DJ 

    Rendezvous, Located in the main lobby area, enjoy our cocktail menu while taking in the view.

    Sugar Reef, Located at “La Plaza” gourmet court area, perfect for enjoying your favorite tropical cocktail with views of Isla Mujeres.

    Veranda, Lounge bar located at the specialty restaurants terraces

    Bar 360°, Adults-Only Rooftop bar located on the 16th floor with stunning views of the Cancun area, including Isla Mujeres, Hotel Zone and more.

    Breakfast is available for Preferred Club guests with a set menu.
  • Bluewater Grill

    Dinner: A la carte international fusion specializing in Mediterranean cuisine with breathtaking Cancun skyline views. All guests during dinner. Family friendly. 

    Approximate seating capacity: 80

    Adults-Only for Dinner

    o Preferred Club Adults-Only for Lunch


  • Coco Cafe

    Premium coffee, pastries, and a variety of ice cream options in a relaxed atmosphere with ocean views.

    Late night bites include fruits, yogurt, sandwiches, and more.

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine with four Teppanyaki tables (Teppanyaki tables under reservation with Concierge). 

    Three available concepts: Sushi bar, Teppanyaki table and à la carte menu.
  • La Plaza
    International themed gourmet court within six different stations including: 
    - Wellness food with gluten free and vegetarian options. 
    - Pan Asian with a sushi bar and wok kitchen. 
    - Mediterranean with a pizza oven. 
    - Grilled area for hamburgers, hot-dogs and more.
    - Mexican with the “tacos al pastor” and antojitos display.
    - Desserts with crepes, ice cream parlor and sweet desserts choices.

    Outdoor seating available. Approximate seating capacity: 80
  • Mi Lucrecia
    Authentic a la carte Mexican cuisine.
    Approximate seating capacity: 98
  • Portofino
    A la carte traditional Italian specialties and a pizza oven in a contemporary setting.
    Approximate seating capacity: 130
  • The Chef’s Table
    • Located inside the main kitchen, it is the most exquisite gourmet experience. Perfect to enjoy an amazing interactive
    dinner and getting a peek behind the scenes
    • Reservation required with concierge or sommelier
    • Approximate seating capacity: 12

    *Additional costs apply. Reservations required with concierge or sommelier
  • The Wine Cellar
    • Located in between the Portofino and Lucrecia restaurants, the wine cellar offers a private dining experience with an
    extensive wine list and sommelier*
    • Approximate seating capacity: 10
    *Additional costs apply. Reservations required with concierge or sommelier
  • Vista Prime restaurant
    Vista Prime
    - Vista Prime restaurant will be designated for Preferred Club guests only.
    Vista Prime is an asado-style restaurant based on the grilling and barbecue methods used throughout South America. The shift in availability reflects the elevated restaurant experience, including the premier rooftop location boating panoramic views of Cancun, a chef and sommelier guided culinary experience offering the option of dry aged meat with an open kitchen concept, and an expansive mixology menu and top selection of wines.
  • World Cafe

    International buffet serving local and international specialty items and classics. Offers an exclusive children's buffet area as well as a private room for children to dine and play. 

    Approximate seating capacity: 188

On-Site Amenities
  • Babysitting†
  • Beauty shop/salon†
  • Body scrub†
  • Child programs†
  • Dry cleaning†
  • Health club†
  • Laundry/Valet service†
  • Live entertainment†
  • Lounges/bars†
  • Massage services†
  • Babysitting†
  • Beauty shop/salon†
  • Body scrub†
  • Child programs†
  • Dry cleaning†
  • Health club†
  • Laundry/Valet service†
  • Live entertainment†
  • Lounges/bars†
  • Massage services†
  • Medical Facilities Service†
  • Meeting rooms†
  • Pool†
  • Restaurant†
  • Sauna†
  • Spa†
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Children's program †
    The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature, and exploration. At this fully supervised children's program, kids will enjoy the following:
    • Arts & Crafts
    • Indoor game room
    • Storytelling and music
    • Treasure hunts
    • Sandcastle contests
    • Board games and video games
    • Kid's stage/mini theater
    • Light snacks area for children
    • Movie zone
    • Climbing wall
  • Fitness center on-site †
  • Golf †
    This hotel is adjacent to a beautiful 18-hole, 72-par golf course.

    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a restaurant.

    Puerto Cancun Golf Course is closed on Mondays
  • Kayaking †
  • Leisure Facilities †
    - Ping pong
    - Billiards
    - Beach volleyball
    - Remote-control ships and cars
    - Foosball
    - Outdoor yoga on the 9th floor
    - Fitness classes
    - Board games
    - Pickleball
  • Non-Motorized Water Sports †
    - Water aerobics
    - Non-motorized water sports
    - Introductory scuba classes in the pool
    - Kayaks
    - Water volleyball
    - Hobie Cat

    * Additional fees may apply
  • Scuba diving †
  • Spa †
  • Teen programs †
    Ages 13 – 17 have the Core Zone Teens Club to socialize, play sports or games, and relax. Activities include but not limited to:

    - Social events including disco mixers
    - Snack bar with non-alcoholic drinks and snacks
    -  Video games: Xbox One, Nintendo Switch and PlayStation®
    - Ping-pong
    - Pool table
    - DJ booth
    - Cinema
    - Air hockey
  • Water activities †
    Speedboat Adventure
Off-Site Attraction
  • Marina Town Center Puerto Cancun Mall
  • Parque Nizuc Waterpark
  • Xcaret
  • Xcaret Park
  • Xenses Park
  • Xel-Ha
  • Tulum Mayan Ruins
  • Cobá
  • Chichén Itzá
  • Cancun Hotel Zone

    About 10 minutes away.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3290 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the Vacation We Expected

    Review of Dreams Vista Cancun Golf & Spa Resort Reviewed yesterday Not the Vacation We Expected We recently stayed at Dreams Vista Cancun, and while there were some positives, overall, it wasn’t the relaxing experience we were hoping for. The Good: The staff is extremely courteous and polite—every interaction we had with the team was warm and professional. They truly do their best to make guests feel welcome. The Not-So-Good: Unfortunately, the experience was overshadowed by a lengthy and unexpected sales pitch. Upon check-in, we were invited to the “preferred lounge” and offered a dinner at the rooftop restaurant, spa treatments, and other perks. We were assured it wasn’t a timeshare presentation—yet we were stuck for over two hours, saying no repeatedly to several different salespeople pushing their “unlimited vacation” program. It was exhausting and not the welcome anyone wants on vacation. The hotel itself feels somewhat dated, especially the rooms. They are not up to the standard that I was expecting, but we made the most of it. Our mini fridge was supposed to get restocked daily, which that didn’t happen. Due to the architectural design of the hot, the wind gusts are extreme and constant, making it hard to enjoy any outdoor space comfortably. Even the nightly entertainment by the pool is affected, as it's located in the windiest part of the resort. The winds were the real kicker but we friend to make the best of it, although one day we left and spent the day at Isla Mujeres, which is a short ferry ride and the port is super close to the hotel, definitely recommend doing that. Drinks were quite watered down, and carbonation was nonexistent unless a fresh bottle was opened right in front of you. The food was what you’d expect from an all-inclusive resort: average, nothing memorable. As for the “fine dining” experience at Vista Prime on the rooftop. While the ambiance and service were lovely, the food didn’t live up to the hype or compare to a true high-end steakhouse. The beach was another letdown. If you're expecting the typical stunning Cancun beach, this isn't it. It's small, murky, and full of coral-like debris. The entry into the water is rocky, making it difficult to enjoy even the hammocks in the shallow water. Final Thoughts: This wasn’t the hotel we envisioned. Between the high-pressure sales, windy conditions, and underwhelming amenities, we left feeling disappointed. While the staff was great, we wouldn’t return or recommend Dreams Vista Cancun

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mexico Trip 2025

    The staff here was amazing. They took care of our every need and were always welcoming and friendly. Brian and Alvin at the pool & beach bars kept cold cocktails in our hands and were so nice to our group. Estella in house keeping made sure our room was clan and well stocked each day.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    wont go again.

    Management dose not honor any of the leisure cash. Once during checkout, and presented them with the leisure cash, they did not accpet it and said it was late presented. Did not get house keeping once all trip. I also tipped well over $900 in 5 night stay, to receive poor service.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Staff does not care

    It’s what to expect at an all inclusive. Took three days to resolve me not having hot water. Had to personally take the staff to my room to resolve issue. The solution was to turn the knob to the coldest setting and it would eventually get hot. No compensation or upgrade provided to due to this issue. Staffing did not care to communicate with me. They had my personal number at all times to communicate or follow up and did neither.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Entertainment Team

    The entertainment team was so fun and friendly. They made our vacation 10 times more enjoyable. Ruby, David and Erik were always having fun and showing us how to best enjoy our time in Cancun. The whole vacation was great. Reservations were tricky to book and there weren’t a lot of options for dinner. But everything else was great.

    Apr 20, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Allowed:

    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.


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