Resort Details
- Beach Club Snack BarThis swim-up bar serves hamburgers, snacks, sandwiches, and cold drinks.
- Castilla Lobby BarA lively bar with plasma-screen TVs and pool tables.
- Club de PlayaSwim-up bar in one of the pools.
- El AlcazarThis restaurant serves elegant Italian cuisine and a la carte dinners. Reservations are required for dinner 24 hours in advance.
- El Campeador
This restaurant serves an extensive breakfast buffet and transforms to La Pergola dinner theater at night.
- La Alhambra RestaurantThis restaurant is a popular oceanfront buffet.
- La Pergola Dinner TheaterThis restaurant offers live entertainment with different shows every night of the week.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- There is a ballroom with capacity from 100 to 500 people, along with set-up for tables, chairs and red carpet.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite †There are activities for children and adults including: Spanish lessons, cooking classes, bingo, beach volleyball, poolside aerobics, a piñata party, etc.
- Direct access to a beach
- Fitness center on-site †
- Golf location (onsite/nearby) †This golf course features 27 holes.
- Motorized Water Sports †This includes jet skis, banana boats and bay cruises.
- Non-Motorized Water Sports †This includes snorkeling, windsurfing, boogie boards, scuba gear and kayaks.
- Outdoor pool
- PoolThere are 2 pools on-site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 9 tennis courts on-site. There are 5 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentLa Pergola Dinner Theater offers live entertainment with different shows every night of the week.
- Golden Zone, Shopping District
- Mazatlan Aquarium
- Plazuela Machado in Old Town
- The Catedral in Down Town
- Other Local AttractionsMazatlan offers many options to visit the countryside, get to know Real Mexico including:
Copala, El Quelite, Cosala, La Noria, El Rosario, etc.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
2208 reviews-
Mar 23, 2025Group Golf Trip
A group of us from Canada travel each year to Mazatlan to golf. We stayed at Viaggio last year, but was happy to return back to El CID Granada this year. Starting with the warm welcome from Rigoberto the BellMan extraordinaire. Check in ok, but somewhat disappointed with having to pay an additional $150 “resort fee” that WestJet did not include as part of the package. Breakfast at the Granada is spectacular starting with a “motherly” welcome by Leticia. She is fantastic and sets up the day well. Servers Rocio (Rox), Irvin, Victor, we’re all AMAZING. Thank you ALL for your hospitality. And a special shout out to Thelma in Housekeeping. Hard worker, always a friendly Buenes Dias, and attempted conversation. Thanks Google translate. A special thank you to Cesar for hosting our group at the Pergola. A very good friend that I had the privilege of meeting 8 years ago. It’s always good to come back to Granada, and look forward to returning again, and again. On behalf of the group of 9, THANK YOU!!
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Mar 22, 2025So fun!
Eat at Alcazar....Cesar was our waiter, he was a doll! excellent service, stunning smile. Food was great. ORDER THE SPANISH COFFEE!! The food came out pretty fast after we ordered and tasted great. We also ordered the tiramisu and it was very tasty.
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Mar 21, 2025
Great vacation
This is a very nice place to visit. The rooms are clean. Service is really good. The pool is nice. Rigo is a top notch bellboy. He is very knowledge about the town. He can answer many of your questions. Kanng takes special care of the rooms and leaves animals made from the towels . She has a great attitude. Leticia is great managing the resturant. The food is great and it is very clean.lydra is also very helpful. They all have great work habits.
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Mar 21, 2025
Spring break 2025
Ramon Morales was the best poolside waiter! He would always make sure that we had a drink and were happy with our food! Staff is wonderful, restaurants were great! Would definitely come back!! My family enjoyed the stay and had lots of fun! I definitely would recommend!
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Mar 20, 2025
Trip to Mazatlan
The poolside service was awesome. Ramon was incredible and very personable. He was extremely accommodating and our family loved him. We will definitely be making a trip back here to have lots of poolside fun! Ramon deserves a large raise!!
- AdvisoryThe minimum check-in age is now 25. Valid passport will be required.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. College groups are not allowed
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi for 4 devices per room
• 2 hours late check out based on availability
• Parking
• Transportation between Hotels & EL Cid Golf & Country Club
• Gym
• Access to El Cid Golf & Country Club
• Unlimited local phone calls
• Business center
• Safe deposit box
• Concierge services
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Elite meal plans:
•Guaranteed ocean view accommodations
•Stay in one - Play at four - Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, , including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym. Complimentary shuttle bus available
•Preferred seating in a la carte restaurants
•VIP check-in at the Elite Club with beverages and snacks
•VIP welcome amenities - Bathrobes, sleepers and beach bag (per request)
•Pool Towels in room
•Complimentary internet access at the Elite Club
•Room Service (choice from special All Inclusive room service menu)
- Pet policy : Pets Not Allowed