Resort Details
- EL MORO LOBBY BARInside and out, there’s always something fun going on. Pull up a chair and watch the game on one of the large flat-screens. Celebrate a victory with a specialty drink on the patio overlooking the pool scene below. Snacks and a specialty happy hour menu are available in the afternoon.
- LA CONCHITA SNACK BARThis swim-up snack bar and a sit-down patio is fun from the usual. Dig into tasty appetizers, a light lunch and refreshing drinks without ever getting out of the sparkling pool. The daily happy hour is a great rendezvous with friends old and new.
- LA GRUTA SNACK BARIt’s always five o’clock at La Gruta. The perfect time for snacks, light meals, and refreshing drinks. Located overlooking the pool area, it’s a favorite for quick snacks between activities throughout the day.
- ATM/Cash machine†
- Babysitting†
- Business center†
- Car rental desk†
- Child programs†
- Concierge desk†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking†
- ATM/Cash machine†
- Babysitting†
- Business center†
- Car rental desk†
- Child programs†
- Concierge desk†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking†
- Pool†
- Spa†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †El Cid Kid’s Club, for ages 4 to 12
- Fitness center on-site †
- Spa †
- Teen programs †El Cid Teen´s Club for ages 13 to 17
- Horseback riding †Nearby
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
4894 reviews
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Jan 21, 2025vacation with friends
Very large rooms, with kitchen. Friendly staff. Good food. Great location. Easy to walk around. Access vip elite lounges. 4 El Cid resorts. Shuttle service to each resorts. A la carte menus.and buffets. Room service. Favourite adult pool. Definitely will come back.
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Jan 21, 2025
best vacation ever!
We stayed at el cid Moro this January our room 2719 2720 was great!! Rosalina is a very good housekeeper and friendly she kept our room perfectly clean. Food was great in All the restaurants, also I recommend to get the elite all inclusive is the way to go!! Our check in at the elite club was great and also all the staff, specially Alejandra she helped us in every question we had. Will definitely come back!!!
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Jan 18, 2025Disappointing as usual
We have been to El Cid facilities as a large family a few times because a family member was sucked into a timeshare. Every time they screw up the reservation and this time was no exception. We ended with too many people in a room because of their mistake. On top of that, hot water was unpredictable. My husband never managed to have a hot shower in 2 weeks. The sheets on the beds were the most bizarre I’ve ever seen. The bottom sheet didn’t tuck in, it just hung and had waterproof material so it felt like sleeping on a baby’s mattress and the sheets constantly bunched up making the bed uncomfortable. The food in the main dining room was mediocre at best. The hot food was warm which is a major food safety hazard. People were allowed to leave their towels on the loungers at the pool so it was impossible to get a spot. Loungers would sit empty until noon. Such a waste and unacceptable. Finally do NOT get photos from the Photoshop between El Moro and Castilla. A complete rip off the photos were horrific. They cut people off at the knees, over exposed and generally terrible. They took 90 photos and not one was decent. El Moro should be embarrassed to have them associated to their hotels. The people were friendly and the location was good and rooms were clean. Overall I would not recommend this hotel.
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Jan 14, 2025Golfing in January with El Cid inclusive package
We are a group of 16 golfers wanting an all inclusive resort to spend one or 2 weeks in January to get away from our cold weather here. We stayed at El Cid Marina last year and was really happy with it. However, because its a little bit away from the golf course and we have to shuttle there every time, we decided to try the El Moro this time. It's only a five minutes walk across the pedway, and we're there! Very convenient! We usually have a tee time at 10 am.and we golf every day for the 14 days we're there. We usually finish our game and want to have lunch around 2 -2:30pm. This is where our troubles begin! Every day we can only go back to LA Concha restaurant for our late lunch, I don't understand why we can't have lunch at the restaurant on the golf course! It's not included in our all inclusive package?!! Anyways, having lunch at La Concha is not a problem if we can get our food service impromptu! We have to wait at least 2 hrs to get our food, which is by then 4 or 4:30pm. We usually have dinner booked at 6 or 6:30. We were so full that we cannot enjoy our dinner food at all!! I'm really dissatisfied with the service at La Concha for lunch as well!! No one even bother to look at us until I call out to them. They would come to get our orders, then totally disappear! Another person will come and ask for our orders again after an hour!!? I later found out that's when they change shifts! But that does not mean we should get bad service! Right? I have asked to speak to manager, he came and helped on one occasion, then, the same the next day!! Please, if any management is reading this, do something!! We liked the hotel and would like to come back! The food at Marina is still the best, in my opinion. We liked the golfing and the caddies are ok.(Some of them are definitely too old!!) The one I have was great! I have him for the entire trip, his name is Jaime, but he told me to call him gimme! The courses condition is better than last year. In conclusion, we would like to come back to El Cid next year, but can't decide which one!
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Jan 12, 2025
Great Family Destination
The El CID El Moro is an amazing family destination. The staff are always helpful and eager to help in any way they can. Rooms are very clean. Food is delicious. Drinks are never empty. The waiters work hard!! We loved Ignacio and his upbeat personality!! Beautiful hotel right on the beach with swimmable water! Loved walking on the beach and finding sea glass!
- AdvisoryMinimum check in age is 25. A valid passport will be required.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment. No college groups.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi for 4 devices per room
• 2 hours late check out based on availability
• Parking
• Transportation between Hotels & EL Cid Golf & Country Club
• Gym
• Access to El Cid Golf & Country Club
• Unlimited local phone calls
• Business center
• Safe deposit box
• Concierge services
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet policy : Pets Not Allowed