Resort Details
- La ChopaOverlooking the ocean, this restaurant offers breakfast, lunch and dinner. Serving international cuisine with specialty seafood dishes.
- La Chopa Oceanfront BarFeatures two plasma screen TVs to watch your favorite sports game, while overlooking the ocean. Serving up a variety of delicious drinks and snacks.
- Swim-up BarEnjoy a variety of drinks from the swim-up bar, adjacent to the Jacuzzi.
- Trattoria Da SalvatoreServing delicious brick-oven-style pizzas.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Internet Access†
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Your wedding and honeymoon will be everything you’ve imagined with our wedding specialists available to see to every detail. Tantalizing banquet cuisine, fresh from the ocean, alive with the flavors of the Caribbean. Majestic locations, indoors and out, as comfortable with bare feet as they are with black tie. Allow the resort to craft a celebration that is uniquely yours, where every moment resonates with the spirit of the Mexican coast, from a flawlessly timed wedding celebration to an unforgettably romantic honeymoon that will set the perfect tone for your life together.
† Fees may apply
- Children's poolThere is one children's pool on-site.
- Children's program, onsiteArts and crafts, paintings and more!
- Fitness center on-site
- Hot tubThere is one outdoor hot tub.
- Non-Motorized Water Sports †- Scuba diving
- Snorkeling
- Deep sea fishing
- Sailing and equipment rental are available on premises - PoolThere are two brand new swimming pools on-site, one family-friendly pool featuring the kids pool and one is a salt water tide pool with cascading water, rock formations and vegetation. Both are ocean front and have swim-up bars.
- Sauna
- Spa †
- Tennis courtThere is one onsite tennis courts.
- Golf †A golf course is located within 5 miles of property.
- On-site EntertainmentMexican and Caribbean night
- Chankanaab Ecological Park
- Discover Mexico
- Downtown Cozumel Restaurant and shopping area
- Cozumel´s Museum
- Other Local Attractions- Natural Parks: Punta Sur hwere cielo snorkel area is located see star fishes.
. El Cedral Ruins
. San Gervasio Ruins, don´t miss the Ixchel main ruins in the Island.
. Cozumel Island tour
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3515 reviews
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Jan 20, 2025Below expectations
Cozumel is known for its snorkeling and our family enjoyed doing that right at the property. However, there were numerous issues with the rooms we had that were not addressed and resulted in a less than optimal experience.
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Jan 14, 2025El Cid is one of the best values in Cozumel
My wife and I moved to El Cid after spending seven days at Iberostar Cozumel. While Iberostar is a great resort, the rooms were terrible and the cost was ridiculous for what we received. El Cid had excellent service and great food. If you do not need a large resort, then El Cid is a tremendous value and you will not regret staying there. The one downer is that their check-in process is slow and inefficient.
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Jan 13, 2025Too Many Smokers and Maintence Issues
El Cid presents itself as a non-smoking establishment, yet ashtrays and smokers were abundant. While the restaurant staff was excellent, the front desk, particularly Alexis, displayed condescending and disrespectful behavior. We encountered daily maintenance issues with the toilet, which we ultimately resolved by running the shower. As frequent visitors to Cozumel who have stayed at various condos and resorts, we rank El Cid at the bottom of our list.
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Jan 11, 2025
Great first week
We are here at El Cid for two weeks through RCI. We are on the 7th floor and have a studio room. We walk to Centro almost daily and back and put on about 10km a day. Great swimming area and snorkeling right in front of resort. Nice views from balcony.
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Jan 08, 2025Awful. Incredibly Dissappointed in everything.
What a scam. We booked our stay for our timeshare and the experience from the beginning was awful. We were told this was an all inclusive resort when we booked it (the website says it as well) but once we checked in and asked we were told it wasn't. That only El Cid Cieba members get all inclusive. We brought this up as an issue twice to the front desk/concierge and were told they can't and won't do anything about it. The hotel is more of a let down itself. The hotel you see pictured online is nothing like what you actually get. It's run down, dirty and filled with broken promises. Our first room was ground level with a shower that had a window that opened up into the hall way. Had someone open it from outside our room while I was in the shower. I asked to move rooms and they couldn't get us into another room until the next day with no regard to the concern of safety and comfortability. Finally got moved to another room on the 9th floor to only have the bathroom smell of mildew and sewage. Had to ask for the cleaners to come back. They did a good job but realized after that the ceiling in the bathroom was dripping water from the toilet above us. The ceiling was soft to the touch. They had someone "fix" it but it didn't solve any issues. All in all, the hotel stay was a complete disaster. Pool? Sucked. Beach? Non existent. Food? Below Sub par. Would never stay here again. Let alone any other El Cid de la Cieba affiliates and will actively go out of my way to tell others the same. Spent most of our time and money elsewhere unfortunately. Cozumel is a beautiful island but PLEASE don't bother booking your stay here. For the love of God, just don't. *** UPDATE*** It just keeps getting better, before we checked out we decided to pop our heads up into the ceiling part in which the leak was coming from since our friend is a handyman type guy and knows a thing or two about fixing things. Want to know how they "fixed" the leak? They laid down a towel... The smell that permeated from that open space was FOUL. I can't believe we even continued to stay in that room. What a extreme health hazard. Room # 1933. These generic responses from the google business manager clearly are crap because nothing is being done. I would love for a chance to speak to someone higher up in management but I can't get anyone to return a call or email.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Basic Wi-Fi 4 devices per room
- 2 hours late check out based on availability
- Gym
- Unlimited local phone calls
- Concierge services
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in
- Pet policy : Pets Not Allowed