El Dorado Seaside Palms, a Spa Resort - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

14251 reviews

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  Pure Paradise

  This was our second trip to El Dorado and it does not disappoint! This hotel is pure paradise from the moment you arrive to the moment you leave. The first time we visited was back in October 2023 which was our first trip to Mexico and we absolutely fell in love with the hotel, the staff, everything about this hotel has to offer that we knew our second visit to Mexico would be back to El Dorado! Our first trip, my (now fiancé) proposed so this hotel holds a very special place in our hearts! There are plenty of spaces available to suit what you are looking for; a quiet beach day or a lively party day at the activities pool. We found in our most recent trip guests were reserving beds at ungodly hours and not returning to them until mid afternoon however this was not the case in our Oct 2023 trip. The food is incredible (I am a very fussy eater and there is plenty on offer). Room service is an absolute must, top tip is request it for a certain time and it will come hot! The only difference we noticed from each of our visits, was back in 2023, you had to book into all of the different restaurants they have to offer; Klay Talay, the Gourmet Pub, Mia Casa, La Carreta etc. (excluding the buffet) which allowed us to know in advance each day where we were going to eat with a guaranteed seat and time. Whereas our most recent visit you were only able to book for Klay Talay and Mia Casa only and the other restaurants were 'first come first serve' which meant we didn't actually get to eat in many of the restaurants until 9:30pm or later. We found our most recent trip to be full of very large groups who we were told by our concierge that they were booking all of the restaurants time slots and then not showing up to their booking (with no repercussions). In our opinion, it worked much better when you could book all of the restaurants in advance rather than the 'first come, first serve'. The staff will go above and beyond their job roles! They are all very friendly and will do anything to help where they can. Special mention to the staff who looked after us both visits, Luis, Benjamin, and Maria, all incredible people and the best at their jobs and Angel who joined them as a new member of staff but just as amazing! Extra special mention to Luis, who we now class as a very dear friend! He is absolutely amazing at his job and has made both of our trips one to remember! We would return in a heart beat and recommend this hotel to anyone thinking about it!

  Apr 24, 2025
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  Great resort

  Awesome resort. Food is best of any resort I've visited. Very clean and lots if beach chairs, no need to reserve. Pools are very small though, and the swimming is not possible. Would come back again. Adding in characters to hit 200 min.xxxxxxxx

  Apr 23, 2025
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  El Dorado seaside

  An amazing resort, beautiful scenery and lots of fun options for food and drink. Rooms are very spacious and great beds. Staff was especially awesome!! Big shout out to Jose, Angel, Luis, and Maria with the entertainment. They made the experience great!!

  Apr 23, 2025
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  This place is truly like paradise. You’ll never want to leave and you will always want to come back

  El Dorado looked so beautiful I didn't think it was real, until I got there. All the pictures I saw online were in fact, the truth! The landscape and grounds were kept beautifully. They clean and take care of the resort daily. Every crew on the resort is absolutely amazing! There's something for everyone. If you like to lay on the beach, go snorkeling, drink all day, party at night, or whatever else, this is it! There were plenty Bali beds and loungers for everyone. So much to do and see throughout the whole resort. This was my second time there. I traveled with my elderly father both times. They have golf carts that the staff used to drive you around to different places. The butler's were amazing and made the trip more comfortable. If you needed anything, they were there to help. They made you feel like family. Ana, Arturo, and Azi were so amazing. The entertainment crew Luis, Benjamin, Luana, and Maria made the daytime so much fun!! Especially Luis & Benjamin. From games, painting, crafts, water aerobics and much more, they made you feel special and loved. Crystal blue waters, many different restaurants, many different bars, several pools, and staff that makes you feel like family. Everyone is so kind and friendly. From housekeeping, landscaping, maintenance, servers, bartenders and in between. It truly is paradise. I've been to Mexico 5 times, and this was my second time at this resort. I wanted to go explore different countries or places but I keep coming back here. It feels like home. There is so many gorgeous photo opportunities as well

  Apr 23, 2025
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  Mexican perfection

  I would like to start this review by stating that I am still here at the resort and feel compelled to write this as I am lounging on the Bali bed looking at the crystal blue waters while reflecting on the past week with my better half. If you are at all sceptical of coming to this resort please don’t be. I myself read some negative reviews before travelling and booking here so I was a little apprehensive myself before embarking on the 11hr flight. I can honestly say that if you are looking for a tranquil, romantic and relaxing stay then don’t hesitate. I have stayed in multiple 5* all inclusive resorts across Europe and only decided to go further a field this time round. The food quality is phenomenal, drinks premium and service second to none. Make sure to use the app (QR code at the front reception) in order to navigate the hotels different amenities, restaurants and bars along with cocktail menus and dinner menus. You can also see all the scheduled entertainment and activities for the coming week and plan your stay accordingly. Thank you for having us it’s been true bliss. We will be seeing you again in the future I’m sure.

  Apr 22, 2025