Resort Details
- Arrecifes
Serving breakfast, lunch and dinner.
- Beach BarbecueLocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
- CulinariumEnjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
- Culinarium RestaurantLatin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Margaritas menu available
To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking. - Driftwood GourmetTo satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
- Garcitas Swim Up BarLocated in the Premium Section, will pamper you with delicious bites
- Gourmet Pub
An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss!
- Klay Talay Restaurant
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
Reservation required.
- La CarretaMexican a la carte specialties. Open for dinner
- MezcalitoThe style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
- Mia CasaContemporary Italian Cuisine.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned. - SandwicherieWood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
- Seaside MarketGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
- Swim-up Oceanfront BarServing a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.
- Various Lounges/Bars
BAR LAS GUACAMAYAS:
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.SWIM UP BAR ARRECIFES:
Swim up bar. Lively pool bar to enjoy all kinds of drinks.BAR LOS COTORROS:
Bar with swings. Located at the relaxing pool.GUACAMAYA LOUNGE:
Seaside lounge offering live music and views of the sea.KANALOA BAR
Located in the infinity section.SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.LA CANTINA
Indoor bar at the Mexican Restaurant. Wide selection of tequilasMARGARITAS BAR
This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.DRIFTWOOD BAR
Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.
- Exercise gym†
- Spa†
- Tennis court†
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
14212 reviews
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Mar 30, 2025El Dorado Seaside Palms, Mexico
This was our 3rd visit. Excellent Hotel. Room large, very comfortable bed, stocked mini fridge, jacuzzi bath, separate shower and double vanity sinks. A balcony with table and 2 chairs. Food amazing in restaurants and buffet, waiting staff were very attentive. Bar staff amazing, always remembered what you were drinking. Grounds and beach well kept by gardeners and beach cleaners. Entertainment staff amazing, always interacting with you and have the ability to get you to join in and have fun. Shout out to Entertainment staff Benjamin, Luis, Maria, Abraham, Angel and Jose. Also Aqua fit with Adriana in Arrecifes Pool was the best. Reception staff always on hand to help, check in and check out went quickly and smoothly, shout out to Jonathan in reception. We will be back next March 2026
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Mar 28, 2025
Amazing Place! Another Fantastic 10 Days Holiday at Palms!
We’ve had another fantastic 10 days holiday at El Dorado Palms. The weather has been great and the evenings have been comfortable to sit on the beach and watch the entertainment, such as the fire show which was spectacular. A special thanks goes to the beach butlers Clevin and Gabriel, who’ve always found us a space on the beach! To the waitresses like Lurdy who’ve helped keep our fluids up throughout the day, Sprite only of course! To the butlers Ana, Azael, Alturo and Julian who’ve made our stay so memorable including help to surprise my wife with a private dining experience for two at the beach gazebo for her ‘big’ birthday (not allowed to say how old!) Also for me personally, who normally only sits on the beach reading a good book, I’d like to thank the Entertainment Team, especially Maria who’s always got a smile on her face and words of encouragement! To Fernanda and Carlos, who keep me going on the volleyball court after a long day. They’ve all made me feel so welcome and encouraged me to try everything from the volleyball (which I now love), to table tennis in the wind! The new team clearing the morning seaweed work tirelessly to make the beach look amazing, even ‘Speedy Gonzales’ the JCB driver, who perhaps should slow done just a little bit. Lastly to Gloria in the Arrecifes restaurant, who’s always been my favourite ‘egg maker’, who’s now my favourite ‘taco maker’, thanks for helping me improve my peogen Spanish! Muchas Grasias!!
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Mar 28, 2025
Fab staff
The Staff here make me come back again and again . They are so caring, cheerful and helpful from the gardeners, cleaners, waiters, butlers and entertainment staff! I can only name a few but our Butlers Ana, Julian, Alturo and Azael have been so helpful and attended to our every need, helping make my birthday one to remember. Celvin and Gabriel the beach butlers have welcomed us with a friendly smile and help make our beach days so comfortable and enjoyable. They even decorated my Bali bed for my birthday! Maria the entertainment staff is so beautiful, cheery and friendly, regularly coming to play games such as rummy and uni as I have an injury so can’t do the sports. I can’t thank. Her enough for her fun and laughter. Nelson our waiter was fun to be served by and so smiley! Lundy and Patricia the beach waitress always made sure we had drinks! So thank you all!
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Mar 28, 2025LOTS OF ISSUES..
We paid for the so called TUI premium suite. We requested 3 times twin beds.. No joy.. Not even noted on arrival. The room was dated, damp, and overlooked a run down pool bar and pool area so we moved rooms to another block. 07.15am and not one sunbed available in our so called premium zone, not ONE person on any bed. Totally selfish and ridiculous. If you want a bed.. lie on it. The place is tired, staff and food good, beverages good, a loud lively end and a quiet one, The Mexican TUI rep was excellent, we got in the restaurants we wanted, breakfast good, I know you spend little time in your rooms but they are in a desperate need for upgrade. If you are a hard core smoker do not come here.. Beware scam at airport if you bring cigarettes I got fined all in Spanish £322 for bringing 200. Its now a majot scam.. Beware.. All in all you get what you pay for. . And we did..
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Mar 27, 2025
Fantastic afternoon painting coconuts!!
Just had a fantasic afternoon with Maria and Luis painting coconuts. These guys have been so much fun and have been super attentive. Fantastic afternoon and it’s been so much fun. Anyone who comes here should 100% do this activity! Thank you both!
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet policy : Pets Not Allowed