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5161 reviews-
Class Reunion event enjoyable moments and cherished memories
Enjoyed the overall Hospitality experience ! True Aloha Spirit would revisit Again!!! Staff Very Friendly and So helpful. So much food to choose from all very delicious. My room was so comfortable and spacious relaxed like i was at home safe and sound, Thank you Thank you Thank you......
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Lower your expectations
My stay went much worse than my expectations. From the photos and reviews, this hotel looks like an upscale hotel, but it's not. It's an old hotel that was not maintained well. The common areas are in a bad shape, and dirty. Rooms are smelly. Our room had a bad dampy smell. The bathroom was old. The ventilation system in the bathroom was not working, and when we take shower, the rooms stays humid all day. We couldn't open the balcony doors because there is hotel's restaurant below the hotel, and it creates bad food smells all day. The hotel keeps the emergency exit doors open all day, so that bad food smells enter the hallway and enter the rooms all day. The breakfast was really bad. It was like a school canteen breakfast with only a few items. Happy hour was bad, with just ready mix concantered drink coctails. The pool is very small. I know Waikiki is expensive, but don't spend extra money here, if you need to stay in Hilton properties, just go to Hilton Holiday Village, which has much nicer common areas. This hotel is just a apartment. We hoped that it'd be a nice stay for our holiday, and paid much more than alternatives, but the service we encountered dissapointed us.
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Great hotel and great location
This place is amazing, the rooms are fantastic and the included breakfast is so helpful with a family. This is going to be our go to hotel from here on out when visiting Waikiki. Highly recommended! Also 2 free drinks per adult per night stayed is a sweet bonus. The location can’t be beat and the staff are great.
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Otto is the man!!
Everything was amazing and will continue to book here because everyone is so welcoming. One thing that separates from any other stay is Otto. He is such a kind, caring and loving person that my whole family loved. Thank you, Otto for making us
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Amazing. Clean room. Sign for room early
Excellent service. The works were respectful. Help with all services. Great attitude. Room was ready an available early and clean. Last minute help was provided. Food was delicious. No issues with delivery. The works spoke respect and great direction