Hotel Promotions
$150 Resort Credit.

$150 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.

Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.

Applicable Dates:
Booking Dates: 21 Feb 2023 to 31 Dec 9999
Travel Dates: 21 Feb 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 15%

The hotel discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 03 Aug 2020 to 31 Dec 9999
Travel Dates: 03 Aug 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 30%
The hotel discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 22 Nov 2022 to 31 Dec 9999
Travel Dates: 22 Nov 2022 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the price.
Applicable Dates:
Booking Dates: 10 Apr 2023 to 31 Dec 2050
Travel Dates: 10 Apr 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
15% off Room Only.
The discount is already reflected in the vacation price. Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 19 Nov 2024 to 28 Jan 2025
Travel Dates: 22 Nov 2024 to 21 Apr 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Another Day in Paradise-Free Night+Breakfast! Non-refundable Rate-No Cancellations/changes allowed!
Applicable Dates:
Booking Dates: 11 Apr 2017 to 31 Dec 9999
Travel Dates: 13 Apr 2017 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Book now! Reduced Rate! Non-refundable Rate- No Cancellations or changes allowed.
Package includes: Reduced Rates included in package price.
Applicable Dates:
Booking Dates: 20 Nov 2019 to 31 Dec 2025;03 Jun 2021 to 31 Dec 2050
Travel Dates: 20 Nov 2019 to 31 Dec 2025;03 Jun 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 06 Jan 2016 to 31 Dec 9999;19 Aug 2021 to 31 Dec 9999;23 Nov 2022 to 31 Dec 9999;14 Dec 2023 to 31 Dec 2050;10 Apr 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2016 to 31 Dec 9999;19 Aug 2021 to 31 Dec 9999;23 Nov 2022 to 31 Dec 9999;14 Dec 2023 to 31 Dec 2050;10 Apr 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Rate Reduction + Breakfast!
Discount is already reflected in the package rate. 
Applicable Dates:
Booking Dates: 06 Nov 2020 to 31 Dec 2050
Travel Dates: 06 Nov 2020 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Rate Reduction + Daily Breakfast for Two!
Discount is already reflected in the vacation package.

This package includes breakfast for two adults for each day of stay. 
Excludes in-room dining services. Breakfast varies by location. Redemption details are provided at check-in.
Applicable Dates:
Booking Dates: 19 Aug 2021 to 31 Dec 2050
Travel Dates: 19 Aug 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Rate Reduction!
Discount is already reflected in the package rate. 
Applicable Dates:
Booking Dates: 06 Nov 2020 to 31 Dec 2050;18 Mar 2021 to 31 Dec 2050;04 Jun 2021 to 31 Dec 2050;19 Aug 2021 to 31 Dec 2050;13 Nov 2019 to 31 Dec 2050
Travel Dates: 06 Nov 2020 to 31 Dec 2050;18 Mar 2021 to 31 Dec 2050;04 Jun 2021 to 31 Dec 2050;19 Aug 2021 to 31 Dec 2050;13 Nov 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Daily Cooked-to-order Breakfast + Complimentary Wi-Fi in Public Spaces

Package includes:
• Free Daily Cooked-to-order Breakfast
• Complimentary Wi-Fi in Public Spaces

Applicable Dates:
Booking Dates: 10 Jun 2015 to 31 Dec 9999
Travel Dates: 10 Jun 2015 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay Credit Included!
Incidental credit will be applied toward certain hotel charges excluding room rate, corresponding taxes, fees, service charges or resort charges, gratuity and select activities as determined by property. Incidental credit have no cash value and will not be refunded if not used. Details will be provided at check-in.


Applicable Dates:
Booking Dates: 18 Jun 2021 to 31 Dec 2050
Travel Dates: 18 Jun 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • El Patio Restaurant
    Latin cuisine, tapas, sangria and wines.
  • E'terie
    Grab 'N Go, specialty coffees, pizza, sandwiches, salads also sundries and souvenir shop.
OffSite Dining
  • Metropol
    cuban cuisine
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • All public areas non-smoking†
  • ATM/Cash machine†
  • Baggage hold†
  • Cocktail lounge†
  • Complimentary self service laundry†
  • Concierge desk†
  • Connecting rooms†
  • Elevators†
  • †
  • Air conditioning†
  • All public areas non-smoking†
  • ATM/Cash machine†
  • Baggage hold†
  • Cocktail lounge†
  • Complimentary self service laundry†
  • Concierge desk†
  • Connecting rooms†
  • Elevators†
  • Food and beverage outlets†
  • Game room†
  • Housekeeping - daily†
  • Housekeeping - daily†
  • Housekeeping - daily†
  • Indoor parking†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal plan available†
  • Meeting rooms†
  • Multilingual staff†
  • Parking†
  • Pharmacy†
  • Safe deposit box†
  • †
  • Tour/sightseeing desk†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Audiovisual Equipment†
  • Copier†
  • Fax Machine†
  • High Speed Internet Connection†
  • Network/Internet Printing Available†
  • Printer†
  • VCR/DVD Machine Rental†
  • Wireless Internet Connection†

† Fees may apply

Off-Site Attraction
  • New PR Convention Center
  • Old San Juan Shopping Area
  • Post Office
  • Pueblo Grocery Store 24 HRS
  • Walgreens Pharmacy 24 HRS
  • City Center
  • El Morro Fort
  • El Yunque Rainforest
  • Historic Old San Juan
  • Isla Verde Beach
  • Luis Munoz Marin Intl. Airport
  • Puerto Rico Art Museum
  • Rio Camuy Caves System

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3342 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel. Excellent deal

    Had a great two nights. Amazing pool. Nice free breakfast and a nice suite. Pool bar was excellent too. One of the best mojitos we had in PR. I was pleasantly surprised given the nightly rate was great and we'd just come from the Fairmont where we were very spoiled.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible customer service

    Arrived after a long flight at 5pm and the Hotel did not have our room ready but called on the radio to have a room cleaned. 6PM and we have to wait on a long line all over again after getting a text that our room was ready to now get a key. All our meeting and dinner plans were disrupted and the front staff were uncaring and unsympathetic. We would never recommend this place. In the past they were way more accommodating and helpful. The quality must reflect current mangement

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely hotel

    I really liked this hotel. The location is FANTASTIC, about 5-10 minutes from a range of beaches. There are stores scattered around for snacks and water etc. The breakfast was tasty. The hotel is just stunning. The room was cosy. There is also a casino which was a lot of fun too. I highly recommend.

    Jan 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Rooms & grounds like embassy, nothing else

    If you’re used to embassy suites you need to reset your expectations here. It’s ok, but know what you’re in for: Positives: -very well maintained grounds, pool, landscaping. -Rooms are just like any other embassy - nice suites well appointed. Negatives: - anything that has to do with employee interaction. Get ready for a FULL hour to check in. Completely crazy. Not even a lot of people, just inexplicably, excruciatingly slow. We are well familiar with island time but this is a whole new level. I checked in online and could See the layout not even close to a full hotel and only about 5 of us on line to check in. But still took very bit of an actual hour. - the breakfast is NOT representative of embassy. The only edible item is the omelet and I swear the whole island was in line for an omelet from 8am to 10am. No omelet is worth another full hour of waiting. Thankfully we only stayed for one night on our way to western side of island.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay. We will be returning next year,

    It was a wonderful experience all around. Service was prompt, all employes were very helpful and courteous. The hotel is well maintained, very clean. Valet parking the best I have seen. The extras they offered are all as advertised. Great stay.

    Dec 14, 2024
Hotel advisories
  • AdvisoryA mandatory $35.00 PLUS TAX per room per night Resort Charge is payable to by hotel guest directly to hotel. Charge amount is subject to change.
  • AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Spa.The following services and amenities are currently not available: Complimentary Evening Social, Concierge, Room Service, Valet Parking.
  • AdvisoryDaily Resort Charge includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls.
General Policy
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 21

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