Resort Details
- Café MayaFrom sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
- El Puerto Restaurant
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
- In Room DiningEnjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
- La Laguna Lounge
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
- La Laguna RestaurantLa Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
- Las Brisas Restaurant and Lounge Bar
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Brisas TerraceLocated on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Olas and Aqua Pool Bars
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
- The Lobby LoungeTasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental †
- Children's program †
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
- Golf †
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- Pool
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
- Steam bath †
- Tennis court †
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
8065 reviews
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Jan 21, 2025Quick Getaway to Paradise
We had a perfect last minute getaway to Makayoba. What a special place! Fairmont has the best beach and beach pool by far of all the hotels within Mayakoba! The rooms are luxury at a good price. The adults pool was a great sanctuary. Because the property is so large you do not feel like everyone is on top of each other. The concierge's were very helpful when booking restaurants at other properties as well. We can't wait to return one day!
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Jan 19, 2025
Paradise
Where do I begin? There is so much to say about this resort. This is my third time at the Fairmont Mayakoba. People say the resort is huge and it is. Mayakoba is shared by four hotels: the Fairmont, Banyan Tree, The Rosewood and Andaz. It does not matter how long you stay at the Fairmont, there is always something to do. Canals unite all the hotels and it is easy to travel by boat, bike or on foot. We were in a casita around 600, which is a great location because it is in the middle of the property and easy access to the beach, restaurants and lobby. The beach is simply beautiful. While at the other hotels in Mayakoba the beach has eroded, at this hotel it has not. There are so many pools either overlooking the beach or the canals or in private places making them all feel very private. You are never at a loss for a lounge chair. Our room overlooked the lagoon. Every room feels like an apartment with its own unique view and privacy. The food was amazing. We ate at Bassano. I am from Italy and I know good Italian food. We were so impressed that we asked to meet the chef so we could congratulate her. Another night we ate at Gaia, overlooking the beach, as the moon was rising. It was a spectacular sight. Afterwards, I would suggest to head up to Cielo, the bar deck, for some music. The staff was amazing, always a smile on their faces. There are so many people I would like to mention. Noe was our concierge and he made sure our experience was extra special. Oscar took us on a special boat ride, pointing out all the animals that live on this 600 acres of mangroves. Manual, who was recently hired, took us back and forth from the main station to every place at the Fairmont, entertaining us and making us feel welcome. One day we exercised in the pool with weights.Miguel, a personal trainer from the spa led the workout. The class was entertaining and we got an incredible work out as he is incredibly knowledgeable. I realize this review is getting long so I will stop. I would definitely go back to this property. If you go, you will not be disappointed. Thank you Fairmont Mayakoba for making my birthday extra special. Can’t wait to return!
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Jan 19, 2025
Boat tour and cenote at el pueblito
Miguel took us on a magical boat tour around the fairmount and surrounding property. Eduardo Garcia from mayakoba showed us the local cenote where bats live and the beautiful fresh cave water.Both men were fun to talk with and we learned a lot aboit the local culture.
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Jan 19, 2025
Passionate Team
We love coming back to this property, the amenities, the room and the diverse restaurant options are all top notch! The best part about this resort is the service, they all go above and beyond to make your celebration extra special. They surprised me thrice on my birthday, first one during breakfast at la Laguna. Thank you Diana for the wonderful surprise to start my day! Then a second one in Tauro over dinner and lastly a room delivery from concierge team was very helpful too and I love how they assigned my own concierge/ butler that I can simply text if I need anything- from reservations to activities. I felt taken care of. Special thanks to Jocelyn and Estephania from concierge team for the amazing service! Erwin from las Oslas pool bar gave me a special birthday drink to start us off and lastly, the amazing servers at the beach, Nico and Filiberto, you guys are amazing and very enthusiastic. You guys always give us the warmest “welcome back” as soon as you see us. Mayakoba team, please keep your passion in customer service because it’s definitely what sets you apart from other resorts. ❤️
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Jan 18, 2025
Beautiful Boat Tour!!!
Just had a fabulous tour of the beautiful property by boat. Our Captain Miguel was exceptional and a very educational and informative tour guide for all of the diverse wild life we were fortunate to see. 5 Star experience. Oscar was instrumental in setting this tour up for us. We had a wonderful time and wanted to recognize them both for providing us such a phenomenal experience and memory to take home.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Room will be charging a Eco fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryA minimum mandatory hotel-imposed Resort fee of $35 USD per adult (18+), per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet policy : Pets Not Allowed