Fronting a pristine strip of white-sand beach overlooking the Caribbean, this inviting hotel provides the perfect setting for fun in the sun. Offering a fully-equipped gym, a spa, tennis courts, daily activities, nightly entertainment and comfortable accommodations, guests of all ages will enjoy stays at this polished getaway.

Location

Cancun, Mexico
Cancun Airport (CUN)

Property information

Year built: 2004
Last renovation: 2006
Floors: 7
Total rooms: 306

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The hotel has ongoing construction.

General policies & fine print

Check in: 3:00 PM
Check out: 11:00 AM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 8559 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    GR Solaris Trip

    We had a blast! Great staff throughout the entire resort! We especially enjoyed hanging out by the pool with the activities staff!! BIG thank you to Jerry, Rueben and Yzrael with the entertainment staff!! They took our fun to a whole new level!! See you next year!!

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful resort but horrible food

    We went for my bachelorette trip. The star was amazing. The location is also good. Food was the worst thing ever…..I absolutely hated every meal except for breakfast which was okay. I read reviews about their food before going but I thought to myself that it can’t be that bad and I’m sure we’ll find at least one thing to eat…nope I was absolutely wrong. The food really was the worst and I can’t stress that enough. But I will say again that staff was great and beach was nice. It was extremely windy that weekend so it was high waves so we weren’t able to stay there for awhile but that’s okay, the pool made up for it. The ocean view room was nice but there was an ugly building right in front of us that kind of ruined the view. The construction workers were still there and just staring at the room/windows so it was a bit uncomfortable. A tiny bit outdated but nothing too serious.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic stay

    The food sis fantastic. While preferences very from person to person I believe the food was great. Staff is very attentive and the resort is very clean. Staff is co stable performing "freshing-up" maintenance to paint and other things to make sure this resort is a paradise. I would strongly recommend. Our family has stayed at many resorts throughout the Caribbean and this one did not disappoint.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice resort, front desk issues

    Overall pleased with the resort. Very clean, good food choices and the wait staff was stellar. However, we were very disappointed with the customer service at the front desk. At check in and through out our stay, little effort towards being helpful, no smiles or sincere greetings. The young lady that checked us out was kind and efficient.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time had by all

    The kids club is amazing! A special thank you to Bel, Crissel and Monty; the girls loved doing crafts and spending time with you! It was a great downtime for them away from the sun and heat. The entertainment team and the night shows are also top notch. The Disney show is must see the kids loved it 😍

    Dec 20, 2024