* Unlimited food and beverages
* National and International drinks
* Daily stocked minibar
* 24 hour room service
* Kids Club
* Daily scheduled activities
* Gym
* Tennis court
* Climbing Wall
* Cinema Solaris
* One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
* Private Mariana with non-motorized water sports
* Wifi included
* Gratuities and Tax included
Important Information: Redemption information will be provided by the hotel at check-in. <dd height="450"
Resort Details
- Various Lounges/Bars- Lobby bar
- Pool bar
- On-site snack area - ZAI Oriental Restaurant
Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.
Reservations required.
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different packages available.
For details please contact: jeferecepgrcun@hotelessolaris.com.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
- Direct access to a beach
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet sky, moto runners, parasailing, diving, deep fishing, and more.
- Non-Motorized Water SportsEnjoy unlimited access to non-motorized watersports such as kayaks, pedal boats, Sunfish and windsurfing. Our private marina is located on the lagoon side of the resort.
Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program - Outdoor pool
- PoolThere are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.
The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. - Spa †
- Steam bath †
- Tennis courtThere is 1 tennis court on-site.
- Gambling †Downtown Cancun hosts a variety of popular casinos.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentSeven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
8870 reviews
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Mar 30, 2025Bridal shower/ bachelorette party ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Amazing customer service. Very friendly and helpful. Will definitely be coming back and would definitely recommend it. Very welcoming. 10/10. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Mar 30, 2025
Exceptional service
We had a great time, there was one server Darvin Garcia that was beyond exceptional and made our experience fantastic. He went above and beyond with how he interacted with our children making the environment very family friendly. We can’t thank him enough for the lasting memories he created for our son, but also our first family vacation out of the country.
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Mar 30, 2025
Cancun Honeymoon
This was our honeymoon destination and my husband’s first international experience. Overall our stay at GR Solaris was GREAT! The staff is very friendly and welcoming. Rosaura was our server next to the pool and she is AMAZING. She is efficient with her service. She also recommended some touristy activities during our stay. Definitely will be coming back and highly recommend!
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Mar 30, 2025Main bartender
My wife and I have been to lots of all inclusive resorts especially in cancun. When I approached the main bartender at the lobby bar and ordered a drink. I also had a good tip in my hands. The bartender name to be exact is/was Netfalli. He actually told me to pay more in order to receive my drink. I can tell you one thing I have never felt so humiliated in my life in Mexico as I did here. If he’s doing this to me how many other people is he doing this too. I tip generously as a person. The unfortunate part is that this is the only bar open during the evenings so we felt very uncomfortable seeing him every night. Anyways this one staff member totally ruined my experience with this hotel. Thanks for listening.
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Mar 29, 2025An Enjoyable Experience
We enjoyed our stay at GR Solaris. The staff was very friendly and polite. Front office did not push us to hear their presentation which we appreciated. The resort was well maintained and clean. The pools were clean and had enough chairs to accommodate all. If you want an umbrella you had to get there early. The beach was gorgeous with some seaweed but not enough to interfere with our enjoyment of the beach. The water was amazing with its clarity and kalidoscopic shades of blue. Our room was cleaned everyday and was comfortable although the bed was a trifle hard. The towels? Rough and hard. Not easy on the sunburn. The all inclusive food was plenteous but we did get a little tired of it by the end of the week. The cook at the egg station was great. Entertainment had some great dancing, very good vocals, with some lip syncing thrown in. We would have preferred a place to sit and just watch the ocean from the pool area but there was none. You had to look through a hedge. A special shout out to our waiter at the Marco Polo, Feliciano. He was very personable, attentive to our needs, went the extra mile, and did a showman’s job of preparing a flaming coffee with brandy for our table.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel has ongoing construction.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed