Resort Details
- BogavanteEnjoy delicious a la carte offerings on our delightful terrace. Bask in the splendor of our unique ocean front view while you bond with friends and family in a relaxed environment.
No reservations are required. - Café SolarisThis delightful café offers a daily breakfast buffet service.
No reservations are required.
- Various Lounges/Bars- Gourmet Deli Snack Bar- Lobby Bar / Lounge
- Pool Bar- Socorrito Plaza- Tea Time / Coffee Service
- Zeferino Plaza
- Veneto
Overlooking the lagoon, Veneto offers four unique a la carte menus on a weekly basis, each of which is inspired by Italian, French, international and our signature cuisine.
No reservations are required.
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Contact hotel directly for information regarding wedding packages.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs are onsite.
- Motorized Water Sports †Jet ski, moto runners, parasailing, deep fishing, others.
- Non-Motorized Water SportsWindsurfing, sunfish, kayaks, boogie boards and pedal boats are available at our private hotel marina.
- Pool
- Steam bath †
- Children's program, onsite †Children (4-11 yrs) can use the Miniclub facility of the Royal Solaris Cancún (our hotel next door).
In addition to the indoor activities center, attractions include Noah's water park, which features fun and wacky slides.
Weekly supervised activities for children include Mexican-themed games, artistic projects, ecological and sports activities as well as a variety of games and contests. Children under four are welcome with an adult present (baby's area available).
- Gambling †Two popular casinos are located in downtown Cancún.
- Golf †A golf course is located within a mile of the property.
- Spa †Spa available at hotel next door.
- On-site EntertainmentShows program include seven different theme parties: Mexican (with mariachi music group live), Hollywood, Latina, Magic, Broadway st., Gala and Kareoke. They start from 8:00 - 8:30 PM, last about an hour and are presented at the Tehuacán Theater located at our hotel next door.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8943 reviews
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Apr 27, 2025Great Family Hotel with Excellent Kids Club
That was my best trip with the children. I am not picky about the food, I just need it to be fresh. I was slightly surprised with the variety of the meal options offered, but there was enough to eat with a decent variety of the meals all the time. The hotel wasn't full and there was never a line up to get the food. There only complaint I would have that there was no fresh sea food at the buffet, but I suspect you could get sea food at any of the restaurants. Kids club was a real lifesaver. The stuff at the Kids Club was so amazing that my kids often preferred them over me (no complaints here). The Kids Club is for the children from age 4 (most take the kids from age 5, so this hotel was great for my 4 and 5 years old kids). As some other guests have mentioned, soundproofing between the rooms, where there is a door between them, is bad. We were lucky to have the neighbors who didn't snore. Entertainment at night was very impressive, we liked every show. The ocean in Cancun is not calm (that was expected), but the kids were still able to swim a little bit. The beach was clean and well maintained. There was a little bit of algae, but not too much to get upset about it. More reviews on my YouTube channel @HotMomVancouver
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Apr 26, 2025The food was delicious the pools were relaxing and the beach was so beautiful
We had such a relaxing stay. Everything was clean and the food was great. The staff was so friendly and helpful. Darvin Garcia was one of the staff members that made sure we had everything we needed. We will return again next year for sure. For the price this was a very nice resort
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Apr 24, 2025
Beautiful and fun place in a gorgeous beach
The hotel is very good, rooms modern and updated, the food is good and plenty. They have a breakfast buffet with a vast variety of food and it’s open from 7am to 11am. Then at 11:30am they open the snack area again with many options (that one closes at 5pm). They also have a coffee shop with baristas and sandwiches/pastries that runs all day from 7am to 7pm. Then at 7pm the dinner buffet starts. They also have 2 other restaurants (a third one being remodeled) with fancier food that needs reservations. All of that included (even all the alcoholic drinks). The beach is incredibly beautiful (the color of the water is breathtaking) and it’s right there in front of the hotel. The waves are a little rough so not suitable for kids. The pools and hot tub are great (there’s a smaller area with a pool and the hot tub that is adults only for those that want a quieter time). On the main pools the entertainment crew have daily events throughout the day. That is definitely a part of our experience that we won’t forget. They are amazing and fun, speaking in English and Spanish all the time. The made the whole experience a level up! Kudos to Marco Polo, Israel, Julio and all the crew! Their energy and enthusiasm were contagious! And lastly they also have very good shows in their theatre every night at 9pm. It had an amazing time there and highly recommended!
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Apr 23, 2025
Family vacation at GR Solaris
We stayed at the GR Solaris one of the nicest places to visit had an awesome experience with the staff by the pool Emmanuel Julio Angel Israel, Grace Marco Polo also had a great connection with one of the staff members in the buffet area. Ariel🧜🏽♀️ I know I’m pronouncing it wrong. Very nice. People will definitely would like to visit again because of our experience
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Apr 22, 2025
Premium Experience and the Premium Bar
While there is a lack ladders to get in out of most of the pools and no stairs in the main pool our stay was great! The reason I am actually writing this review is because the bar staff at the premium bar were fantastic and I want to suggest if you are able to check it out. The premium bar at the Solaris is a fantastic place to enjoy a drink. As soon as you walk in you are hit with a warm buzz of good music, a view, and friendly bar staff… they even had hockey on the TV. What really makes this bar stand out is the amazing bartenders. The bar staff are quick to make you a drink and will definitely entertain you in the process. The flare of the bar staff combined with drink flavours you haven’t tried before make it a hidden gem!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed