Resort Details
- BogavanteEnjoy delicious a la carte offerings on our delightful terrace. Bask in the splendor of our unique ocean front view while you bond with friends and family in a relaxed environment.
No reservations are required. - Café SolarisThis delightful café offers a daily breakfast buffet service.
No reservations are required.
- Various Lounges/Bars- Gourmet Deli Snack Bar- Lobby Bar / Lounge
- Pool Bar- Socorrito Plaza- Tea Time / Coffee Service
- Zeferino Plaza
- Veneto
Overlooking the lagoon, Veneto offers four unique a la carte menus on a weekly basis, each of which is inspired by Italian, French, international and our signature cuisine.
No reservations are required.
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Contact hotel directly for information regarding wedding packages.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs are onsite.
- Motorized Water Sports †Jet ski, moto runners, parasailing, deep fishing, others.
- Non-Motorized Water SportsWindsurfing, sunfish, kayaks, boogie boards and pedal boats are available at our private hotel marina.
- Pool
- Steam bath †
- Children's program, onsite †Children (4-11 yrs) can use the Miniclub facility of the Royal Solaris Cancún (our hotel next door).
In addition to the indoor activities center, attractions include Noah's water park, which features fun and wacky slides.
Weekly supervised activities for children include Mexican-themed games, artistic projects, ecological and sports activities as well as a variety of games and contests. Children under four are welcome with an adult present (baby's area available).
- Gambling †Two popular casinos are located in downtown Cancún.
- Golf †A golf course is located within a mile of the property.
- Spa †Spa available at hotel next door.
- On-site EntertainmentShows program include seven different theme parties: Mexican (with mariachi music group live), Hollywood, Latina, Magic, Broadway st., Gala and Kareoke. They start from 8:00 - 8:30 PM, last about an hour and are presented at the Tehuacán Theater located at our hotel next door.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
8870 reviews
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Mar 30, 2025Bridal shower/ bachelorette party ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Amazing customer service. Very friendly and helpful. Will definitely be coming back and would definitely recommend it. Very welcoming. 10/10. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Mar 30, 2025
Exceptional service
We had a great time, there was one server Darvin Garcia that was beyond exceptional and made our experience fantastic. He went above and beyond with how he interacted with our children making the environment very family friendly. We can’t thank him enough for the lasting memories he created for our son, but also our first family vacation out of the country.
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Mar 30, 2025
Cancun Honeymoon
This was our honeymoon destination and my husband’s first international experience. Overall our stay at GR Solaris was GREAT! The staff is very friendly and welcoming. Rosaura was our server next to the pool and she is AMAZING. She is efficient with her service. She also recommended some touristy activities during our stay. Definitely will be coming back and highly recommend!
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Mar 30, 2025Main bartender
My wife and I have been to lots of all inclusive resorts especially in cancun. When I approached the main bartender at the lobby bar and ordered a drink. I also had a good tip in my hands. The bartender name to be exact is/was Netfalli. He actually told me to pay more in order to receive my drink. I can tell you one thing I have never felt so humiliated in my life in Mexico as I did here. If he’s doing this to me how many other people is he doing this too. I tip generously as a person. The unfortunate part is that this is the only bar open during the evenings so we felt very uncomfortable seeing him every night. Anyways this one staff member totally ruined my experience with this hotel. Thanks for listening.
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Mar 29, 2025An Enjoyable Experience
We enjoyed our stay at GR Solaris. The staff was very friendly and polite. Front office did not push us to hear their presentation which we appreciated. The resort was well maintained and clean. The pools were clean and had enough chairs to accommodate all. If you want an umbrella you had to get there early. The beach was gorgeous with some seaweed but not enough to interfere with our enjoyment of the beach. The water was amazing with its clarity and kalidoscopic shades of blue. Our room was cleaned everyday and was comfortable although the bed was a trifle hard. The towels? Rough and hard. Not easy on the sunburn. The all inclusive food was plenteous but we did get a little tired of it by the end of the week. The cook at the egg station was great. Entertainment had some great dancing, very good vocals, with some lip syncing thrown in. We would have preferred a place to sit and just watch the ocean from the pool area but there was none. You had to look through a hedge. A special shout out to our waiter at the Marco Polo, Feliciano. He was very personable, attentive to our needs, went the extra mile, and did a showman’s job of preparing a flaming coffee with brandy for our table.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed