Resort Details
- Hula Hulas
Hula Hulas is a locally inspired creative-casual restaurant and bar serving breakfast, lunch and dinner. We are nestled within the Grand Naniloa Hotel in beautiful Hilo Bay, Hawaii, boasting expansive views of the reef-lined bay and surrounding island. We’ve provided the perfect setting for Hula Hulas’ “farm to fork” cuisine, warm hospitality and a vibrant bar and lounge.
*Brunch Only offered on weekends
- Hula Lounge Lobby BarEnd the evening with fabulous views of Hilo Bay at our full-service bar offering fine spirits, a wide selection of wines, domestic and premium beers, and popular microbrews. Our mixologists serve up traditional island tropical drinks, signature favorites, and nightly “pupu” specials to accompany your libation. Enjoy live music by local artists every Monday and Tuesday night.
- In-Room Dining
There is no need to leave the comfort of your hotel room when you can have your favorite snacks, meals and deserts delivered right to your door. In-room dining is offered daily.
- 24-hour front desk
- ATM/Cash machine†
- Buffet breakfast†
- Business center†
- Coin operated laundry†
- Exercise gym
- Free high speed internet connection
- Golf†
- Ice machine
- Lounges/bars†
- 24-hour front desk
- ATM/Cash machine†
- Buffet breakfast†
- Business center†
- Coin operated laundry†
- Exercise gym
- Free high speed internet connection
- Golf†
- Ice machine
- Lounges/bars†
- Luggage service†
- Meeting rooms†
- Pool
- Restaurant†
- Sundry/Convenience store†
- Valet parking†
- Vending machines†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †Open 24 hours.
- Golf †Two rounds of 9-Hole play at the Grand Naniloa Golf Club for two guests.
- Pool †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1812 reviews
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Mar 17, 2025Disappointing
Hotel is very dated and run down, but admittedly it is something they are working on. At least the rooms were clean. I wouldn't stay here until renovations are finished. The lobby bar has decent drinks but wasn't serving food (according to a hotel employee their chef had been fired). The only food option was the restaurant on the ground floor. The food prices are what I would expect for the area and the food was mediocre to average. The only parking available is valet. We had checked in on the app and had mobile key (wanted to bypass the huge line at reception). Parked in a spot that didn't have any signs saying we couldn't park there, but came out to find a parking ticket on our car.
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Mar 15, 2025Birthday trip
We stayed at this hotel last week. Nigel greeted us with warm cookies and a smile. He gave us a great room with a view and it was a suite. We were given drink tickets as we are Hilton Diamond. The hotel was on the water with fantastic views. The bed was comfortable and the room was nice. The hotel had a nice gust shop and the people at the hotel gave great suggestions on things to do.
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Mar 12, 2025
Lovely in every way!
Our return trip to the Grand Naniloa was perfect in every way. The staff at this location is amazing - with dedication to friendly, attentive service. Reception was both professional and friendly (Carlos, Amber, Cindy and Glenn) . Sierra at the Front Office was particularly helpful with regards to our stay. Housekeeping was on top of our needs. Casas, from engineering is particularly genuine and sweet. The lobby lounge staff is amazing : Scott, Rye, and Lyndsey-so friendly , efficient, personable and accommodating- perfect hospitality ambassadors! Loved the lobby lounge evening entertainment. The onsite restaurant is lovely and relaxing. Service was spot on and the menu wonderful. We enjoyed every meal we ordered. Physical improvements to the hotel were evident from our last stay- so kudos to the new owners and management for making this hotel even better than before!! Loved those beautiful rainbows and harbor activity from our balcony. Only wish we could live there year round!! Paradise!!!
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Mar 06, 2025
Family stay
My family had a wonderful time at this resort and thoroughly enjoyed our stay. The views from the resort were absolutely breathtaking, offering a serene and picturesque setting that made our vacation even more memorable. The atmosphere was warm and inviting, making us feel right at home from the moment we arrived. We especially appreciated the hard work and dedication of the housekeeping team, who kept our rooms spotless and ensured our comfort throughout our stay. A special thanks also goes to the bar staff, who were always friendly, attentive, and quick to serve, making our time by the pool and at the bar even more enjoyable. The reception team deserves recognition as well, as they were very professional, efficient, and helpful with all our requests, making check-in and check-out a smooth process. One of the highlights of our stay was the snorkeling experience. We were fortunate enough to see a beautiful turtle while snorkeling, which was a magical and unforgettable moment. The waters were clear, and the marine life around the resort was vibrant and diverse, offering a fantastic opportunity to explore the underwater world. Overall, we had an exceptional experience at this resort, thanks to the stunning views, friendly staff, and amazing activities. We look forward to returning in the future!
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Feb 20, 2025This place needs help
We stayed here for 5 nights following a 9 night stay in a Kona condo. Pros - Valet service ($25 per day) was great. Car brought around quickly and with a smile. Lawn and grounds were well kept Warm cookies were a treat Cons - We stayed on the 8th floor in a corner room. It wasn't until we had finished unpacking that we realized how loud the room was. My sound meter detected 50-75 db, for comparison, my home is around 35db. Not only was it loud, there was a vibration that I could feel when I laid my head on the pillow. The sliders had been painted so many times that it was hard to open and close them. It also didn't look like the tracks had been cleaned in a long time. Only 2 of the 3 elevators were working the entire time we were there and they were very slow. They have one casual restaurant and it was consistently short staffed. This meant we had to wait 30 to 45 minutes for a table. The servers were good and kind but the food left a lot to be desired. One breakfast, they forgot 3 of the 4 items in my omelette, said they were going to fix it and still forgot 2 of the items. The pool was very cold and the staff allowed not guest children to run and jump in the pool. I know they were non guest because I saw these 2 boys doing the same thing a couple of other places in town. The resort fee is $39 per day and I don't feel that we got our money's worth for our stay. They should have a nice restaurant and a casual restaurant in my opinion. We will not be staying there again.
- AdvisoryThis Hotel is 50+ miles from Kona International Airport (KOA).
- AdvisoryA mandatory $39 PLUS TAX per room per night Resort Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Resort Charge will be added to the room rate and includes: Guest internet access; valet parking; Big Island Breeze daily beverage for 2; snorkel rental for 2; two rounds of 9-hole golf daily; 20% off Kapohokine Adventures Tours; local and toll-free calls.
- AdvisoryPARKING: Valet only $25 plus tax per day. This charge will be collected directly from the guest at check in. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. Self-parking is available for reservations on the books only if booked prior to April 1, 2024
- Check in: 4:00 PM
- Check out: 11:00 AM
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions:
• Complimentary Wi-Fi
• 2 complimentary bottles of water per stay
• Two 9-hole rounds of golf per day • Two snorkel rentals per day
• Two drink coupons per night (island breeze cocktail, well spirit mixed, domestic beer, house wine or soft drink)
• Complimentary Lobby Beverage Station 10am-10pm (coffee, tea, infused water, passion orange guava)
• 20% Discount off Kapohokine Adventure Tours