These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- BARS
Agaves La Cantina
Hacienda Sarape Wet Bar (swim-up)
Coffee & You
Hippie Chic Beach Bar
Gecko Bar
Miramar Bar
El Mirador
Dos Lunas Terraza Bar
Dos Lunas Wet Bar (swim-up)
La Placita Bar
Havana Sport Bar
Sarape Tequila Bar
Oasis Beach Club Bar | Adults Only
Kinky Night Club | Adults Only
El Zócalo Bar
ADDITIONAL COST BAR ($)
Fontain Cigar Corner | Adults Only
- GOURMET RESTAURANTS (ADDITIONAL COST)Careyes ($)Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico)
Benazuza Restaurant - adults only ($)2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#5 in Mexico)Molecular cuisine
The White Box ($)Mediterranean gastrobar 2023 Tripadvisor Travelers’ Choice Winner Adults Only
The Black Sens - adults only ($)Gourmet dining-in-the-dark: blind tasting experience
Cocoa Restaurant & Beach Club ($)2023 Tripadvisor Travelers’ Choice WinnerSeafood & Grill specialties
Sakura - adults only ($)Japanese-Peruvian fusion
Le Petit Chef ($)An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes.
Miramar Beach Club & Restaurant ($)Seafood & Grill Specialties
Dos Lunas ($)
2023 Tripadvisor Travelers’ Choice Winner
Italian
For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App. - Restaurants
Bahia
Steakhouse
Bites Tatish
American food and snacks
Agaves La Cantina
Mexican
Hacienda Sarape
Mexican restaurant
Maki Taco LT
Japanese-Mexican fusion
Tun Kul
Food hall buffet
Il Forno Ristorante
Pizza and pasta
La Placita
Outdoor food court (burgers, chicken, tacos, tortas, pizza)
Hippie Chic
Snack station by the sea: ceviche, pizza, burgers, ice cream
La Trattoria
Trattoria, salads, pizza and pasta
Tatish
Buffet
- Sensory Gastronomy- Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (additional cost $)
- The Black Sens: Imagine savoring your meals in total darkness... forget about everything visual for awhile, and get ready to enhance your other senses to the fullest (additional cost $)
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Business services†
- Casino†
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Business services†
- Casino†
- Children programs
- Children welcome
- Coffee shop
- Concierge desk
- Conference facilities†
- Currency exchange
- Doctor on call†
- Elevators
- Exercise gym
- Gift/News stand†
- Internet services
- Laundry/Valet service†
- Live entertainment
- Lounges/bars
- Luggage service
- Meeting rooms†
- Multilingual staff
- Nightclub
- Parking†
- Pool
- Restaurant
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Travel agency†
- Audiovisual Equipment†
- Business Center†
- Conference Suite†
- Meeting/Board Rooms†
-
Oasis has destination weddings perfect for every couple and budget, whether it’s a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package.
Contact weddings@thetemco.com for details.
† Fees may apply
- BeachOasis Beach ClubPools, domestic open bar, stage with DJ• VIP Section: Cabana beds, butler service & international beverages ($)• Adults only
Cocoa Beach Club (additional cost $)Bali beds, beverages, snacks, and access to Cocoa restaurant
Miramar Beach Club & Restaurant (additional cost $)Bali beds, butler service, pools, snacks service, open bar, premium beverages, access to Miramar restaurant.Adults Only - Children's program †Piratas Kids Club: supervised kids club with unlimited fun for ages 3-12- Pool with water slides- Shallow pool with slides- Water games- Pirate Show & Circus Show- Playground- Tennis lessons- Bungee- Arts and crafts- Video games- Board games- Princess room
- Fitness center on-site
- General †Casino
The full gaming Red Casino at Grand Oasis Cancun is open 24/7 and is Cancun’s only casino within a resort!
-Multiplayer game machines-Bingo machines-Themed slot machines-Roulette table-Blackjack tables-Texas Hold'Em Poker tables-Baccarat tables-Caribbean Poker tables-Sportsbook betting-Horse racing-Greyhound racingRed Casino operates independently of the resort and is not part of the all-inclusive program. Food and beverages in the casino incur an additional fee.
Sports-Archery-Beach volleyball-Beach soccer-Pool slackline-Pool volleyball
Activities-Yoga-Pilates-Zumba-Aquarobics-Pool contests-Mega Jenga - Nightclubs
- Pool
Quarter-mile swimming pool winding through tropical gardens with two swim-up bars.
An array of pools located within the beach clubs .
- Spa †Sensoria Health & Spa ($)Adults OnlyFull collection of treatments incorporating ancient and modern techniques with all-natural products.• Massages• Body wraps• Body scrub• Facials• Sauna and jacuzzis• Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures • Bridal services
Kin Ha Beach Club & Spa ($)Adults Only• Massages and body treatments• Cabana beds with butler service• Temazcal: Purification ritual in a traditional Mayan sweat lodge
Additional cost applies to spa services. Spa menu subject to change without prior notice. - Sports court onsiteMulti-sport court for tennis, basketball and soccer.
- EntertainmentThe resort boasts an amazing variety of Vegas-style entertainment:• Kinky Night Club: Sensual themed variety shows (adults only)• Coyote Loco: live music and karaoke in a rock n’ roll atmosphere (adults only)• Oasis Beach Club: lounge atmosphere with themed parties, bar and DJ (adults only)• Atrium: Fire & Drums Show and Happening Cultural Show• El Zócalo: outdoor fiesta with traditional entertainment, beverages and snacks• Oasis Arena: concerts by international artists, world boxing championships, and a wide array of shows; additional costs may apply
Entertainment program and hours subject to change without prior notice.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
17430 reviews
-
Apr 22, 2025- Extremely Disappointed, Not Truly All-Inclusive
We are currently staying at Grand Oasis Cancun Resort with our family — including kids and elderly parents — and we are extremely disappointed with our experience. This resort falsely advertises itself as all-inclusive, but that’s far from the truth. Most of the restaurants and amenities are NOT actually included in the “all-inclusive” package. The few that are included have extremely limited options and long wait times. We were misled into believing we would have a wide range of dining options, only to find out that almost everything requires additional payment — even basic services you’d expect from an all-inclusive resort. This has made our vacation incredibly frustrating and stressful, especially with children and seniors in our group. We chose this resort specifically because it claimed to be family-friendly and truly all-inclusive, but the reality is completely different. We do not recommend this resort to anyone looking for a genuine all-inclusive experience. Save your money and go somewhere that actually delivers what it promises.
-
Apr 21, 2025
Avoid This “5-Star” Disaster – Misleading and Overrated!
I wish I could give this hotel zero stars. After reading so many glowing reviews, I was excited for a relaxing, all-inclusive getaway—but what I got was an overpriced, frustrating nightmare. First, the food. Absolutely disgusting. Despite the hotel boasting “gourmet dining,” every meal was bland, cold, and poorly prepared. The buffet was a joke—lukewarm, dried-out food that looked like it had been sitting there for hours. Even the à la carte restaurants were disappointing, with overcooked dishes and minimal options. Second, the “all-inclusive” package is a scam. I expected to have access to all the restaurants and bars, but nope—I was turned away from several because they were either “reserved for VIP guests” or required an extra fee. Nowhere was this mentioned when booking. How is it all-inclusive if I have to pay extra for half the resort’s amenities? And if you like standing in long lines for everything, this is the place for you! Whether it was check-in, getting a drink at the bar, I had to wait in endless queues. By the time I finally got served, I had already lost my patience. This is worst hotel experiences I’ve ever had. Save your money and go somewhere that actually delivers on its promises.
-
Apr 16, 2025Tequila tasting
The Tequila tasting with Ricardo was amazing. He is super knowledgeable. He has been involved with tequila for 35 years and it was a whole different experience. I would absolutely recommend this. It is not to be missed. So many things that I did not know about tequila. And I love tequila.
-
Apr 15, 2025
i would not visit this hotel!!!!!
i would not visit this hotel!!!!! The food is awful wouldn't even feed it to my dog went to the restaurant thinking it would be better than the buffet but it was freezing cold like it was sat on the side for hours The rooms are rotten The water is brown and stinks half the resort is for pyrimid missold this holiday. dont waste your money
-
Apr 14, 2025Amazing restaurant
This breakfast and lunch restaurant is the best in the whole resort. The food is amazing and filled with delicious taste, and to make the place even better the severs are very caring and respectful. They are perfect at their job, fast to get you refills and to ask if everything was good. Our waiters we had were Luis, Ruben, and Antonio, they are amazing! Definitely need a raise and you can tell they care about their job and what the costumer thinks about them. Very clean and beautiful place never had any problems with the food at all. Definitely will recommend this restaurant to anyone that comes to the pyramid Cancun
- AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property.
- AdvisoryFor every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
- AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
- AdvisoryThe Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).
Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
- Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.
- Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
- As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
*Please note the legal drinking age in Mexico is 18. - Pet policy : Pets Not Allowed