Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 17 Aug 2024 onwards
Travel Dates: 17 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The Discount is already reflected on vacation price.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025;03 Feb 2025 to 23 Dec 2026
Travel Dates: 10 Mar 2025 to 23 Dec 2025;24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
2 Kids Stay Free 2-12yrs: Offer applies when two paying adults are staying in the same room. For single adults traveling with children, the first child is charged the adult rate; subsequent children qualify for this offer.  3rd child pays adult rate.  Minors (ages 13-17) are charged adult rates. Accommodations are based on existing bedding; rollaway beds and cribs are subject to availability. Infants under 2 yrs are always free and included in the room’s maximum occupancy count. Offer is subject to maximum room occupancy limits, excludes adult-only room categories, and is subject to change without notice.

Applicable Dates:
Booking Dates: 03 Feb 2025 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Free.
Kids 12 years and younger stay, eat, and play free when sharing accommodations with two paying adults using existing bedding.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025
Travel Dates: 10 Mar 2025 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon & Anniversary Program
All guests celebrating their honeymoon or wedding anniversary receive the following
complimentary amenities during their stay:
o Priority check-in with concierge
o Tropical welcome cocktails
o Upgrade to best available accommodations within reserved category at time of check-in
o Bottle of domestic sparkling wine and fruit plate in room upon arrival
o Special reservations for a romantic dinner with a bottle of house wine
This program is available with a minimum five-night stay. The marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding
anniversary must be within five days of stay.
Advance notification to the hotel is required and should be done at the time of reservation.
Without previous notice, the hotel will not be able to deliver referenced inclusions.
Applicable Dates:
Booking Dates: 07 Feb 2023 to 23 Dec 2025
Travel Dates: 07 Feb 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • BARS

    Agaves La Cantina

    Hacienda Sarape Wet Bar (swim-up)

    Coffee & You

    Hippie Chic Beach Bar

    Gecko Bar

    Miramar Bar

    El Mirador

    Dos Lunas Terraza Bar

    Dos Lunas Wet Bar (swim-up)

    La Placita Bar

    Havana Sport Bar

    Sarape Tequila Bar

    Oasis Beach Club Bar | Adults Only

    Kinky Night Club | Adults Only

    El Zócalo Bar

    ADDITIONAL COST BAR ($)

    Fontain Cigar Corner | Adults Only

  • GOURMET RESTAURANTS (ADDITIONAL COST)
    Careyes ($) 
    Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico) 

    Benazuza Restaurant - adults only ($)
    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#5 in Mexico)
    Molecular cuisine

    The White Box ($) 
    Mediterranean gastrobar 2023 Tripadvisor Travelers’ Choice Winner Adults Only


    The Black Sens - adults only ($)
    Gourmet dining-in-the-dark: blind tasting experience

    Cocoa Restaurant & Beach Club ($)
    2023 Tripadvisor Travelers’ Choice Winner
    Seafood & Grill specialties

    Sakura - adults only ($)
    Japanese-Peruvian fusion

    Le Petit Chef ($)
    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes.

    Miramar Beach Club & Restaurant ($)
    Seafood & Grill Specialties

    Dos Lunas ($)

    2023 Tripadvisor Travelers’ Choice Winner

    Italian



    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App. 
  • Restaurants

    Bahia

    Steakhouse


    Bites Tatish

    American food and snacks


    Agaves La Cantina

    Mexican


    Hacienda Sarape

    Mexican restaurant


    Maki Taco LT

    Japanese-Mexican fusion


    Tun Kul

    Food hall buffet


    Il Forno Ristorante

    Pizza and pasta


    La Placita

    Outdoor food court (burgers, chicken, tacos, tortas, pizza)


    Hippie Chic

    Snack station by the sea: ceviche, pizza, burgers, ice cream


    La Trattoria

    Trattoria, salads, pizza and pasta


    Tatish

    Buffet

  • Sensory Gastronomy
    -   Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (additional cost $)


    -  The Black Sens: Imagine savoring your meals in total darkness... forget about everything visual for awhile, and get ready to enhance your other senses to the fullest (additional cost $)
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Business services†
  • Casino†
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Business services†
  • Casino†
  • Children programs
  • Children welcome
  • Coffee shop
  • Concierge desk
  • Conference facilities†
  • Currency exchange
  • Doctor on call†
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Internet services
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Luggage service
  • Meeting rooms†
  • Multilingual staff
  • Nightclub
  • Parking†
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk†
  • Travel agency†
Off-Site Amenities
  • Audiovisual Equipment†
  • Business Center†
  • Conference Suite†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Oasis has destination weddings perfect for every couple and budget, whether it’s a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package.

    Contact weddings@thetemco.com for details.

† Fees may apply

On-Site Recreation
  • Beach
    Oasis Beach Club
    Pools, domestic open bar, stage with DJ
    • VIP Section: Cabana beds, butler service & international beverages ($)
    • Adults only

    Cocoa Beach Club (additional cost $)
    Bali beds, beverages, snacks, and access to Cocoa restaurant

    Miramar Beach Club & Restaurant (additional cost $)
    Bali beds, butler service, pools, snacks service, open bar, premium beverages, access to Miramar restaurant.
    Adults Only
  • Children's program †
    Piratas Kids Club: supervised kids club with unlimited fun for ages 3-12
    - Pool with water slides
    - Shallow pool with slides
    - Water games
    - Pirate Show & Circus Show
    - Playground
    - Tennis lessons
    - Bungee
    - Arts and crafts
    - Video games
    - Board games
    - Princess room


  • Fitness center on-site
  • General †
    Casino

    The full gaming Red Casino at Grand Oasis Cancun is open 24/7 and is Cancun’s only casino within a resort!

    -Multiplayer game machines
    -Bingo machines
    -Themed slot machines
    -Roulette table
    -Blackjack tables
    -Texas Hold'Em Poker tables
    -Baccarat tables
    -Caribbean Poker tables
    -Sportsbook betting
    -Horse racing
    -Greyhound racing
    Red Casino operates independently of the resort and is not part of the all-inclusive program. Food and beverages in the casino incur an additional fee. 

    Sports
    -Archery
    -Beach volleyball
    -Beach soccer
    -Pool slackline
    -Pool volleyball

    Activities
    -Yoga
    -Pilates
    -Zumba
    -Aquarobics
    -Pool contests
    -Mega Jenga
  • Nightclubs
  • Pool

    Quarter-mile swimming pool winding through tropical gardens with two swim-up bars.

    An array of pools located within the beach clubs .

  • Spa †
    Sensoria Health & Spa ($) 
    Adults Only 
    Full collection of treatments incorporating ancient and modern techniques with all-natural products. 
    • Massages 
    • Body wraps 
    • Body scrub 
    • Facials 
    • Sauna and jacuzzis 
    • Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures • Bridal services

    Kin Ha Beach Club & Spa ($) 
    Adults Only 
    • Massages and body treatments 
    • Cabana beds with butler service 
    • Temazcal: Purification ritual in a traditional Mayan sweat lodge 

    Additional cost applies to spa services. Spa menu subject to change without prior notice.
  • Sports court onsite
    Multi-sport court for tennis, basketball and soccer.
On-Site Attraction
  • Entertainment
    The resort boasts an amazing variety of Vegas-style entertainment:
    •  Kinky Night Club: Sensual themed variety shows (adults only)
    • Coyote Loco: live music and karaoke in a rock n’ roll atmosphere (adults only)
    • Oasis Beach Club: lounge atmosphere with themed parties, bar and DJ (adults only)
    • Atrium: Fire & Drums Show and Happening Cultural Show
    • El Zócalo: outdoor fiesta with traditional entertainment, beverages and snacks
    • Oasis Arena: concerts by international artists, world boxing championships, and a wide array of shows; additional costs may apply

    Entertainment program and hours subject to change without prior notice.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 17407 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not so all inclusive No loungers.

    Just got back from Cancun Grand oasis. Why are there not enough loungers in this place. They need to double the loungers on the beach and by the pools Just so people don't get short with each other ,and the not so all inclusive ala carts just 2 out of 6. No free drinks in the casino again, not so all inclusive . The coffee place in building 4 was great and the buffet on that side too was great too

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Pésimo

    No vayan, la atención depende del billete que traigas y tambien del idioma que hablas, destino fiestero a màs no poder sobre todo para extranjeros que van a perder el conocimiento, así que familiar nada. Y los beneficios entre categorías no valen la pena.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not an all inclusive

    Food was terrible. Paid for room cleaning; sheets were changed and no towels. Ran out of water in the room. Used soda to brush teeth. As someone else mentioned, cocaine, vapes and pot sold at pool. Long lines to get drinks and bartenders requested tips BEFORE they would provide drinks. People had their phones and backpacks stolen from pool deck. Worst all inclusive I have stayed at.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Muy buen trato de todo el o personal

    Muy buen trato de mesero recargo Jimenez Chef Felipe Gerente Pedro Mesero Rodrigo Recepcionista Ivon Celebre mi Aniversario 31 con una cena Espectacular gracias a este equipo de meseros x sus atenciones muy buen hotel buenos espectáculos

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    DO NOT TRAVEL HERE ABSOLUTELY HORRIBLE

    First of all, DO NOT GO HERE, I PROMISE... I'M TRYING TO HELP, PLEASE DO NOT GO. 2) The food is absolutely horrible. I stayed for 4 days and lost 2.5 kg. I actually threw up after eating a raw pancake as my only meal because the rest of the options looked horrible. The restaurants are a rip-off and serve the same food as the buffets, prepared differently. 3) The drinks are horrible, and the staff has no incentive to help you. I speak Spanish, and the whole time they were badmouthing guests and laughing while serving drinks. They stop serving at 11, and it's not even worth it for the hangovers. 4) During my stay, someone broke into my room and vandalized the bathroom. I contacted security immediately afterward, and they did absolutely nothing. Aside from taking photos and leaving, after asking to move rooms or have the windows cleaned, they didn't do anything. Finally, the next day they came and decided to charge me $575 or they would call the police because they "DIDN'T SEE ANYONE ON THE CAMERAS," even after I requested the footage they wouldn't show me. Ultimately, they kicked me out of the room and forced me to pay $575 for damages I didn't cause. THIS IS A FRAUDULENT RESORT, DO NOT GO. 5) PLEASE, I beg you not to go to this resort if you want a good vacation. The entire place is designed to extort money from you based on the need for quality food, water, and quality service. I strongly recommend you do not go. P.S.: All of these 4-star or higher reviews are bots. They will never help you or give you business cards; they have no accountability and can kick you out of the room at any time and charge you for anything. I couldn't call the police because they are part of the resort and are corrupt. Basically, you are in a jail, and they are the guards.

    Mar 29, 2025
Hotel advisories
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property.
  • AdvisoryFor every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
  • AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
  • AdvisoryThe Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.


    Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).

    Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

    General Information - Room taxes and service fees are included in vacation price.

    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

    - Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

    - Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

    - As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).


    *Please note the legal drinking age in Mexico is 18.
  • Pet policy : Pets Not Allowed

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