Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 17 Aug 2024 onwards
Travel Dates: 17 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The Discount is already reflected on vacation price.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025;03 Feb 2025 to 23 Dec 2026
Travel Dates: 10 Mar 2025 to 23 Dec 2025;24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
2 Kids Stay Free 2-12yrs: Offer applies when two paying adults are staying in the same room. For single adults traveling with children, the first child is charged the adult rate; subsequent children qualify for this offer.  3rd child pays adult rate.  Minors (ages 13-17) are charged adult rates. Accommodations are based on existing bedding; rollaway beds and cribs are subject to availability. Infants under 2 yrs are always free and included in the room’s maximum occupancy count. Offer is subject to maximum room occupancy limits, excludes adult-only room categories, and is subject to change without notice.

Applicable Dates:
Booking Dates: 03 Feb 2025 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Free.
Kids 12 years and younger stay, eat, and play free when sharing accommodations with two paying adults using existing bedding.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025
Travel Dates: 10 Mar 2025 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon & Anniversary Program
All guests celebrating their honeymoon or wedding anniversary receive the following
complimentary amenities during their stay:
o Priority check-in with concierge
o Tropical welcome cocktails
o Upgrade to best available accommodations within reserved category at time of check-in
o Bottle of domestic sparkling wine and fruit plate in room upon arrival
o Special reservations for a romantic dinner with a bottle of house wine
This program is available with a minimum five-night stay. The marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding
anniversary must be within five days of stay.
Advance notification to the hotel is required and should be done at the time of reservation.
Without previous notice, the hotel will not be able to deliver referenced inclusions.
Applicable Dates:
Booking Dates: 07 Feb 2023 to 23 Dec 2025
Travel Dates: 07 Feb 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    BARS 

    Glass Bar (adults only)
    La Cantina (adults only)
    Sens Wet Bar (swim-up)
    Wet Bar (swim-up)
    Coffee & Me by Grand Oasis Palm
    Lobby Sports Bar
    Isla Mujeres Beach Bar
    Cocoa Bar
    Bites Bar

  • Café Del Mar Terrace
    indoors adults-only gourmet restaurant.
    Grill & Seafood 
  • Market Place
    • Le Buffet: International buffet
    • Bites: American fare
  • Restaurants
    Cocoa
    2023 Tripadvisor Travelers’ Choice Winner
    Seafood & Grill

    Maki Taco
    2023 Tripadvisor Travelers’ Choice Winner
    Japanese & Mexican fusion

    Los Agaves
    Mexican gourmet

    Bites Food Hall
    El Buffet: Mexican buffet
    Dos Lunas Terrace: Pizza, pasta, ice cream

    La Hacienda Food Hall
    El Buffet: Mexican buffet
    Sweet Palm: Children’s buffet

    Las Palmas
    International buffet

    Isla Mujeres
    Sushi and snacks by the pool and beach

    Careyes ($)
    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#1 in Mexico)
    Gourmet Mexican-French fusion

    The White Box ($)
    2023 Tripadvisor Travelers’ Choice Winner
    Mediterranean gastrobar

    Miramar Restaurant ($)
    International cuisine

    Le Petit Chef ($)
    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes

    Romantic Beachfront Dinner ($)

    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made directly at the respective dining venue; reservations at adults-only restaurants are also available at the Oasis Plus concierge desk.

On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Children programs
  • Children welcome
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Children programs
  • Children welcome
  • Coffee shop
  • Concierge desk
  • Currency exchange
  • Doctor on call†
  • Elevators
  • Exercise gym
  • Game room
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Multilingual staff
  • Parking
  • Pool
  • Restaurant
  • Spa†
  • Tour/sightseeing desk†
  • Water sports

† Fees may apply

On-Site Recreation
  • Beach †
    - Soft white-sand beach with calm and shallow waters perfect for kids
    - Sens Beach Club ($): cabana beds, wraps & snacks, domestic open bar, premium beverages, personalized attention
    - Miramar Beach Club (adults only) ($): cabana beds, 
    domestic open bar, 
    snacks, 
    personalized attention
    Adults only
  • Children's program, onsite
    Pirata’s Bay Beach & Pool Park
    - Splash zone pool area with slides
    - Wading pool
    - Zip-line
    - Camping zone
    - Open-air movie theater
    - Games aboard a docked pirate ship

    Yucatan Jurassic River: Winding pool in a pre-historic dinosaur theme

    The Arcade: Interactive video games such as racing, sports and dancing

    Baby Blue Crab Kids Club
    - Unlimited fully-supervised fun for ages 3-12
    - Open daily 9am-7pm
    - Shallow pool with waterslides and mushroom fountain
    - Video game lounge
    - Arts and crafts
    - Restaurant
    - Movies
    - Daily activity schedule
  • Direct access to a beach

    - Calmest white sand beach with small waves perfect for kids.

    - Adults-only beach club (exclusive for Café Del Mar Beach Club guests)

     

  • Fitness center on-site
  • General

    Pirate Ship Family Tour 

    - Captain Hook ocean cruise for the entire family

    - Tour duration: 1.5 hours

    - 4 tours per week

    - Reservation required (made at resort), subject to availability


    Kinky on Board (adults only)

    - Night ocean cruise with pirate-themed show and drinks aboard a Spanish galleon

    - 2 tours per week | 11:00pm-1:00am

    - Reservation required (made at resort), subject to availability

    Sports & Activities

    - Beach soccer

    - Dancing lessons

    - Board games

    - Yoga

    - Pilates

    - Zumba

    - Aquarobics


    Pirata’s Bay Beach & Pool Park 

    - Splash zone pool area with slides 

    - Wading pool 

    - Zip-line 

    - Camping zone

    - Open-air movie theater 

    - Games aboard a docked pirate ship 


    Baby Blue Crab Kids Club 

    Unlimited fully-supervised fun for ages 3-12 

    • Shallow pool with waterslides 

    • Video game lounge 

    • Arts and crafts 

    • Restaurant 

    • Movies 

    • Daily activity schedule 

    Schedule is subject to change without prior notice.

  • Kayaking
  • Nightclubs †
  • Pool
    Freeform Pool 
    Pirata’s Bay Beach & Pool Park
    Yucatan Jurassic River 
    Sensoria Pool & Lounge | Adults Only
  • Spa †
    Sensoria Chill Out & Spa ($)
    This well-appointed adults-only spa offers a full collection of services that incorporate ancient and modern techniques with all-natural products. The outdoor garden area features private cabins for body treatments, Balinese beds, pools and jacuzzis to help you relax while surrounded by nature.
    •Massages
    •Body wraps
    •Body scrub
    •Facials
    •Sauna and jacuzzi
    •Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures
    •Temazcal: purification ritual in a traditional Mayan sweat lodge
    •Bridal services

On-Site Attraction
  • Entertainment
    •Entertainment
    - Live bands and musicians
    - Comedy shows
    - Acrobatic shows
    - Michael Jackson Tribute Show
    - Mexican Folklore Show
    - Magic Show
    - Belly Dance Show

    Entertainment program is subject to change without prior notice.

  • Sian Ka’an Beach Club
    Bali beds with butler service (adults only - exclusive to Sian Ka’an guests)
  • Red Kinky Night Club
    Burlesque-style show (adults only)
  • Kinky on Board
    Nightly ocean tour onboard a Spanish galleon (adults only)
  • Cloud Nine Zone
    pools, jacuzzis and Bali beds (adults only)
  • Red Cabaret Dinner Show
    Traditional burlesque-style stage presentation (adults only)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8388 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viaje con amigos, disfrute y relax al máximo los 6 días de estadía en el hotel

    Excelente la atención del personal en todo momento, en especial el sr Jorge bartender del beach club y la srta Nelly del restaurante Miramar, los restaurantes del hotel espectaculares todos, vuelvo al hotel a disfrutar unos dias el año que viene sin dudas

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service. Thank you!

    Thank you so much! The service they gave us was excellent! They always kept an eye on us. Super complete breakfast, excellent service. The food in the buffet and the cafeteria very good. Very good waiter service at Sens beach Club. Thanks, we had a great time.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great all-inclusive in Cancun

    Our stay at The Sens Hotel in Cancun was simply perfect! Upon arrival, we were received with great attention. We would particularly like to thank Candelario for his warm welcome and excellent buffet service. Always listening, he sometimes even pre-empted our expectations with remarkable friendliness. Thank you for everything Angel, and his authentic kindness, made every meal friendly and enjoyable. Thank you both for these particularly pleasant moments at the buffet. Special mention also to Jorge, the bartender of the beach bar. His cocktails were very good , and his margaritas remain the best we could enjoy during our stay. The gastronomy offered by the hotel deserves praise: it is diverse, refined and deliciously prepared. Buffet and à la carte. The impeccable cleanliness and rooms offer all the necessary comfort to feel perfectly comfortable. We warmly recommend the hotel to anyone looking for a great stay in Cancun. However, the excursions are really not worth it We already want to come back. 1517 🇲🇽

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    At reception good service.

    The reception supervisor Ivan Valdivia, super resolute, friendly, gave us fantastic care. The hotel is nice, clean, the sea is fabulous when they carry little ones or older adults because the waves are super calm, it is as if you enter a giant pool.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A very complete hotel

    It was a very pleasant few days, I had a very comfortable time in its facilities and offer a good and great service, it has a variety of bars, pools, and entertainment to enjoy your vacation completely. I would definitely stay at The Sense again.

    Mar 25, 2025
Hotel advisories
  • AdvisoryThis hotel does not accept Spring Breakers/Student Groups.
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
  • AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
  • AdvisoryThe Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

    Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).

    Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

    - Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

    - Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

    - As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).


    *Please note the legal drinking age in Mexico is 18.

  • Pet policy : Pets Not Allowed

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