Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Location
Costa Mujeres{{title}}
Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
11560 reviews
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Dec 21, 2024Sumptuori a la crate dining
Sumptuori Japense restaurant at the Village was a wonderful dining experience. Our server, Christian, was absolutely fantastic and accommodating to each request. We enjoyed several Japanese dishes, especially the ramen, sushi, octopus salad, dumplings and tuna with udon. The friend ice cream tempura with fresh berries for dessert was the perfect finale.
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Dec 21, 2024
Sumptuori Sushi
We sat at the sushi bar where Jose and Alfredo at sumptuori are awesome sushi chefs! Make practically any roll you want. The fish is fresh and delicious 😋 one of the better restaurants we have been to at the TRS Hotel. As the food was quick, fresh and abundant ! A must try if you are staying here.
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Dec 20, 2024
Great
Very good food and extremely nice waiter named Osiris Hdz. He was polite and very helpful and faster to get the food. If we ever visit Cancun, we would like to come to your restaurant and get the nice service. Thank you so much for the great food and hospitality.
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Dec 20, 2024
Pampered when not trying at the Rafa Nadal Tennis Center 🎾😎❤️
The accomodations, food, drink amenities, beach, Rafa Nadal Tennis Center, activities, concierge, house keeping, shuttle drivers, entertainment, room service, what am I forgetting. I'm coming back for sure just to get to everything!
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Dec 19, 2024
Grand Palladium Vacation Experience
The ambiance was AMAZING ! Every meal we had was delicious and the service was amazing! Christian at Sumptuori was the BEST! He was extremely knowledgeable of wines and parings with the meal of the nigh, very courteous to our party and our needs and friendly. Definitely made our experience at the resort one to remember. We also had a waitress at the Indian restaurant on Thursday night that was just as amazing. She went above and beyond to ensure we had an amazing experience and it worked out. 10/10 experience and would strongly recommend to others. We came with a party of 5 to include a 14 month old and we ALL had a blast.