Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Location
Costa Mujeres{{title}}
Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
11484 reviews
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Nov 20, 2024Great restaurant
Great survice great food we really enjoyed the churros and the service from Osiris was the best. Attended to every need and recommended many delicious dishes. Would definitely come back! Drinks were also really good and strong and waiters were very attentive.
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Nov 20, 2024
Wedding Vacation
Our concierge, Windam, was great and always helping with reservations. He was also very respectful and engaging with good communication skills. He was always messaging me with times for shows as well as providing us with a reliable driver to take us to market.
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Nov 20, 2024
Christian and Nicolas made this dinner amazing
Christian (Server) and Nicolas (Head chef) made sure we were very well taken care of. The other restaurants that we were at did not go above and beyond, however, the service at Portofino was definitely top notch. Food wise, the pizza was absolutely delicious, you can see them make it from their Wood-Fired oven. The desserts as well were delicious. Their service was a breath of fresh air When most other servers seem to just not care. I would come back just for their service alone. But to me
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Nov 19, 2024
Wedding Trip
Excellent resort with facilities for every type of event. Many excellent restaurants. Pool was fantastic.
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Nov 19, 2024
Christian at the Japanese restaurant
I went to eat with my partner at the Japanese restaurant, Christian was our server and he was amazing !! He made us laugh , taught us some history facts and just super attentive to our needs, fast and kind !! highly recommend him as a server here !