Hard Rock Hotel Riviera Maya - Heaven Section - All Inclusive

• Bike rental
• Direct access to a beach
• Fitness center on-site
• General †
  Playground Paradise

  
  

  Activities include playing in the giant ball pit, crossing the crocodile river, gliding on the mini zip line, and sliding down various slides. This is in addition to the obstacle structure we’ve had in operation for several months, which consists of an elevated obstacle circuit at 12 feet (3.65 m) high with varying levels of difficulty.

  
  

  To use the obstacle course, slides, and soft play area, parents must read, agree to, and sign the Vibe City liability waiver. No child may enter the areas without the supervision of a parent or guardian. Children can use both amenities as often as they like, always following the instructions of Vibe City staff. The soft play & slides area includes 8 obstacles, 6 slides, plus a toddler area for children aged 0 to 3 accompanied by their parents. The large obstacle course features 17 different obstacles, 3 exits, and 1 entrance, all within a safe environment of nets and soft platforms.

  
  

  The maximum capacity is 10 for the toddler area (including parents and children), 15 participants for the soft play & slides, and 18 participants for the obstacle course at the same time, plus 2 staff members.

  
  

  Ages

  
  

  Toddlers: 0-3 years old (always accompanied by a parent/guardian)

  Soft play & slides: 3-12 years old (liability waiver required)

  Obstacle course: 6-15 years old (liability waiver required)

  
  

  Rules

  
  

  •Children must be supervised by a parent or guardian at all times.

  •Remove shoes, loose accessories, and jewelry.

  •Socks must be worn while playing on the obstacle course.

  •Do not climb on the outside of the obstacles.

  •Rough play or pushing is prohibited.

  •No food, drink, or gum is allowed inside the area.

  •Play equipment must be used safely and correctly.

  •Staff instructions must be followed at all times.

  •Access to the obstacle course is not permitted for those with wet clothing.

  •Not recommended for individuals with heart conditions, back and/or neck injuries, or any other relevant medical conditions or disabilities.

  •In case of an emergency, contact a staff member immediately.

  •The obstacle course is subject to scheduled maintenance.
• Hot tub
  7 Outdoor Hot Tubs, 2 Indoor Hot Tubs
• Non-Motorized Water Sports †
  - Kayaks

  - Paddleboats
  
  Additional activities in the Fitness Center:
  
  - Obstacle course
  - Yoga Hut
  - Aerobics room
  - Spinning room
• Pool

  Central Pool

  Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.

  
  

  Semi-Olympic Pool

  Available at Heaven for all adult guests, this cross current pool combines relaxing currents with the all the style of Hard Rock.

  
  

  Cross Current Rhythm Pool

  
  Available at Heaven for all adult guests, this cross current pool features combines relaxing currents with the all the style of Hard Rock.

  
  

  Heaven Indoor Pool

  
  Located within the Heaven Bar & Nightclub, this indoor pool is surrounded by lavish style and undeniable opulence.

• Spa †
  Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.
• Tennis court
  There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
• Water activities †

  Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya
  Hours of Operation*:
  -10:00am to 6:00pm
  -Snack bar: 11:00am to 5:00pm

  *Times are subject to change based on occupancy

  Attractions:
  • Attraction 1: 9 slides of different sizes for children and teenagers
  • Attraction 2: 8 slides of different sizes for children
  • Attraction 3: 6 high-speed slides for teenagers and adults

  Details:
  • Minimum height for slides is 3 feet 5 inches
  • All children under the age of 8 must be supervised by an adult
  • Poolside snack bar available

• Golf †
  Golf course located within 10 miles of the property.

• On-site Entertainment
  There are schedule theme parties throughout the week.

† Fees may apply