Hotel Promotions
Exclusive Perks.
A $100 credit only applicable for spa will be provided per room when staying a minimum of 3 nights when booked within 6 months of travel.
Applicable Dates:
Booking Dates: 23 Jan 2025 to 15 Jan 2026
Travel Dates: 23 Jan 2025 to 15 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 25 Jul 2024 onwards;25 Nov 2019 to 31 Dec 2050;19 Dec 2019 to 31 Dec 2050;14 Jun 2019 to 31 Dec 2050;12 Jul 2022 to 31 Dec 2050;09 Nov 2022 onwards;12 May 2022 to 31 Dec 2050
Travel Dates: 25 Jul 2024 onwards;25 Nov 2019 to 31 Dec 2050;19 Dec 2019 to 31 Dec 2050;14 Jun 2019 to 31 Dec 2050;12 Jul 2022 to 31 Dec 2050;09 Nov 2022 onwards;15 May 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$200 resort credit per room per night.
Guests will receive $200 in resort credit per room per night to use towards spa, beauty salon (select services), golf and more.

Resort Credit is not transferable and cannot be exchanged for cash. A 35% service charge applies to all services or activities. Information subject to change without notice. Rates are in USD and subject to change without notice. Restrictions may apply based on capacity or days of operation. Unused credit due to weather-related cancellations is non-refundable. Resort credit is non-refundable and will be forfeited if the booking is cancelled or modified outside of the hotel's cancellation policy.

GOLF (restrictions apply): Does not apply at HRHLC and HRHV. Resort Credit applies towards green fees and shared carts. Additional services may be available at the golf course which may not be applicable towards this promotion. Resort Credit is not applicable for products at the Pro Shop. Resort Credit is applicable for golf rounds at the regular price. Golf rounds include green fee, twilight fee and junior fee and exclude all other fees. Resort Credit may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability.
POSH® BEAUTY SALON: Signature services displayed on the Trendy Catalog do not apply with the Resort Credit promotion.
ROCK SPA®: Applies for select services. Subject to availability.
BOWLING AND LASER TAG: Applies for select services. Subject to availability. Laser Tag at HRHRM only. For additional information please reference the Resort Credit flyer for the corresponding property.
Applicable Dates:
Booking Dates: 16 Dec 2024 to 31 May 2025
Travel Dates: 16 Dec 2024 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 47%.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 01 May 2023 to 31 Dec 2025
Travel Dates: 01 May 2023 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 50%.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 03 Feb 2023 to 31 Dec 2025;07 Jun 2023 to 31 Dec 2025
Travel Dates: 03 Feb 2023 to 31 Dec 2025;07 Jun 2023 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 53% off.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 28 Apr 2025
Travel Dates: 10 Dec 2024 to 07 Jan 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 55%.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 14 Feb 2025 to 30 Apr 2025
Travel Dates: 14 Feb 2025 to 30 Apr 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Kids.
Valid for up to two children ages 4- 12 per room, per stay when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.

Applicable Dates:
Booking Dates: 04 Mar 2025 to 30 Apr 2025
Travel Dates: 01 May 2027 to 09 Jul 2027;16 Aug 2027 to 31 Oct 2027;04 Mar 2025 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Reduced Kids Rates.
"Kids age 4 - 12  stay at a reduced rate when sharing one (1) full paying adult."
Discount is already reflected with the vacation price.

Applicable Dates:
Booking Dates: 04 Mar 2025 to 30 Apr 2025
Travel Dates: 21 Dec 2026 to 30 Apr 2027;10 Jul 2027 to 15 Aug 2027;01 Nov 2027 to 17 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
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Applicable Dates:
Booking Dates: 12 Jul 2022 onwards
Travel Dates: 12 Jul 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Ciao

    Italian fine dining a la carte

    Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.

  • Frida Bar

    Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.

  • IPanema
    Enjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
  • Pizzeto
    Brick-oven style pizza
  • The Market
    Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
  • Various Lounges/Bars

    5 bars and lounges.

  • Zen
    Enjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym†
  • Meeting rooms†
  • 24-hour room service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Dry cleaning†
  • Exercise gym†
  • Meeting rooms†
  • Parking
  • Pool
  • Restaurant†
  • Sauna†
  • Tour/sightseeing desk†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Audiovisual Equipment†
  • Wireless Connectivity†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Billiards
  • Children's pool
  • Children's program †

    The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.

  • Fitness center on-site †
    Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
  • Hot tub †

    Offering guests two outdoor hot tubs.

  • Pool
    Two refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
  • Spa †
    Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
  • Teen programs †
    The Cavern, featuring the Teen's Club & Lounge.
  • Volleyball
    Beach volleyball court
Off-Site Attraction
  • Pueblo Magico Tour ($)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12707 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Carlitos Service

    Carlitos server @ Restaurant Ciao Breakfast. Was extremely attentive to our needs, respectful, always smiling. He makes us feel very welcome as all the other staff. You can tell they want to help you in any way they can. They all so friendly and immediately ask in what they can help.

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fun family vacay

    Here now for a 7 day family vacation kids age 10 and 13. Weather is perfect beach is beautiful. The food so far has been amazing as well. Tasty and no sore Tummys which is awesome as usually in Mexico that can be in issue. The front desk staff at check in were kind and accommodating. It's my daughters birthday this week and the room attendent has already put a happy birthday cupcake in your room for her and her birthday isn't until next Sunday. Rooms are clean with huge tub and huge shower. Water pressure also great. Only complaint we have is the pillows. They are a bit stiff which hurt the neck. Not a big deal though. It's very loud at night but doesn't bother us as I actually like the sound of people enjoying their vacations. If you don't prefer that I woild bring ear plugs or ask for a room not facing the pool or ocean. However the view from our room is so beautiful. We have been up early to get seats by the pool as they fill up fast. Our server gregorio poolside has been top notch. Friendly quick attentive and has a great sense of humour. He also gives great tips for the specialty restaurants and his favorite dishes. Excited to try the zen Japanese tonight! Came back for day two to the same spot just to have him as our server again. Entertainment at the pool side has been engaging and super fun for all ages. The entertainment staff are always walking about and hyping up everyone. It's super cool to see them love their jobs. All in all so far a great family trip and looking forward to coming back to the hard Rock vallarta in the near future!!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another Great Vacation

    We had a wonderful time. Hotel was clean, food was decent, and the beach was so calming with plenty of seats. This was a repeat trip coming here so we knew what we were getting and it never disappoints. Alma at the towel desk was so friendly and happy all the time. It made our day!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    STILL ROCKS!!!

    Excelent service, drink and food quality. Also & amazing vibe! This hotel chain still rocks!! It's totally worth it. You should definitely try Zen for dinner. Ramón, Imelda and Victor were grate. We went there 3 times on our 5 day stay, with no regrets.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best of the best

    I had an amazing dining experience at Frida From the moment we arrived, Fernando and Elias provided exceptional service—attentive, friendly, and truly going above and beyond to make our meal special. I highly recommend this place and will definitely be coming back!

    Mar 31, 2025
Hotel advisories
  • AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Allowed:

    A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.


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