Resort Details
- Ciao
Italian fine dining a la carte
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
- Frida Bar
Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.
- IPanemaEnjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
- PizzetoBrick-oven style pizza
- The MarketRock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
- Various Lounges/Bars
5 bars and lounges.
- ZenEnjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- Parking
- Pool
- Restaurant†
- Sauna†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Children's pool
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
- Fitness center on-site †Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
- Hot tub †
Offering guests two outdoor hot tubs.
- PoolTwo refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
- Spa †Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
- Teen programs †The Cavern, featuring the Teen's Club & Lounge.
- VolleyballBeach volleyball court
- Pueblo Magico Tour ($)
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Vacation
Shari was amazing helped me out !!I came to the store needed some personal stuff and was great ! She went beyond wiyhag i expected to help me out ! 👍🏻❤️👍🏻❤️ my kids kids came as well and she helped getting us everything we needed ! Amazing experience!
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Frida’s at the Hardrock Vallarta
Wonderful food and the service by Fer and Natalia was top notch. The menu provides many mouthwatering options and the view of the bay sets a wonderful background for your meal. The fresh made table side guacamole, churros and Heldalo invertido were of particular highlight. Frida’s is definitely our favourite place to eat at the Hardrock Vallarta.
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Amazing Staff
We just returned from a 10 day stay April 10-20. Travelled with 2 kids 8 & 11. Overall great property and great experience! If I could give it a 4.5 I would have. Our biggest complaint would be about the rooms, they really do need a update. If they could remove the large tubs and provide 2 Queen sized beds it would really make a difference to families. Food was great and plentiful. Lots of options for lunch around the pools. Kids loved the ice cream options. Entertainment staff and shows were awesome! Michael Jackson show was fun. Rented beach cabana's a couple days, shout out to the servers there :) very much worth the cost. Disliked the pool chair game, it really is terrible here! Saw some peoples belongings removed by staff after being left unattended for quite sometime. The people returned to accuse the new chair occupants of stealing there stuff. Quite a heated argument ensued.
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Do not recommend
I am still onsite as of this writing and have been here for a few nights. My honest feedback is I will never consider to come back to this place for the following reasons: 1) place feel old, no functioning space, no comfortable seating to relax anywhere in the property 2) too many kids 3) service level seriously lacking, be it restaurant or by the pool. In general service is subpar compared to the similar properties in Cancun 4) restaurants limited only 5 for dinner and nothing after 10:30pm, no sports bar 5) room is tiny and feel like holiday inn even with rock royalty rooms. 6) gym close at 6pm! I can name a few more but you get the ideas. I will definitely spend my money elsewhere.
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Wonderful experience
Second time to this resort Very good experience Huge shoutout to Georgia Kevin Carlos Manuel Reed Ashley Threasa The whole entertainment crew made this an excellent experience . Going to the hard rock really makes it great with older rock music
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.