Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.  Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property information

Total rooms and suites: 343

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The second phase of our property upgrade project at Royalton. • Main Areas • Kids & Teens Clubs: Our Hangout Teens Lounge is currently under renovation, with completion expected by September 3, 2024. • Food & Beverage Locations • The Royal Spa: Starting on September 9.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
General policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 20981 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sunbathing and workouts

    Gym at the hotel was amazing! Especially Jorges boot camp was soo great exercise between time at the pool! Cleaning was good, service minded staff everywhere. Restaurants cold have had better food but for allinclusive i would say this was also great.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great 10 day vacation

    We just completed an amazing 10 day stay in the adults only section of this resort. It was fantastic on every level. A big thank you to Dave, our waiter at the Dorado restaurant (our favorite place to eat on the resort ). Dave served us breakfast every morning and was a great embassador for both the resort and Mexico. I recommend this place. Great value!!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great kids club

    We enjoyed the Royalton for a wedding this november and had a great time at the resort. We were especially happy with Paola and Juanita from the kids club. My daughter absolutely loved going and didn’t want to leave when we would go to pick her up. THANK YOU!!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would definitely visit again

    The resort was amazing! The staff are super friendly and do a great job if getting people involved especially josue! The rooms are clean, drinks are never empty and the beach is beautiful. My only complaint is we reserved a room with 2 twin beds, we were given a “free upgrade” to which we only got a queen bed and a pull out couch

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Death of a thausand cuts

    Death of a thausand cuts! Unknowledgable staff made check in take forever. Of our group of 25 people, half had wrong rooms or uncleaned rooms and everyone had poorly stocked rooms, (two double beds for the bride and groom? and it took days to correct that mistake?) Shame! Don't bring your concerns to the cleaning staff, they don't speak english. Instead you'll walk a mile to the front desk to be told come back later. Have your cash ready for the cover charge at the disco and good luck finding drinks after 2am. Beach bar doesn't open til 10am. They'll have to rewrite the lyrics to their theme song. Don't know it? Don't worry you will. It plays everywhere, endlessly. The power blinked in the sports bar, when the tv's came back on they played that song for 30 minutes straight. Despite my requesting several times to mulitple staff members no one lifted a finger. It felt like Guantanamo Bay torcher! Watch out at the buffet. Don't eat anyting that doesn't get replenished regularly. Several of our group got sick from eating food that had been out too long. Watch your step at the pool. We had a person cut their foot on glass in the pool and another nearly break their leg due to the broken plastic grate near the splash park. The whole was big enough for a child step into. I could go on and on. Now we'll wait for the manager from the hotel to offer us some excuses. My advice.. seak your pleasure elsehwere my friends.

    Nov 19, 2024