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3353 reviews
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Dec 22, 2024Wait until the construction is over to visit!
The hotel is beautiful. The construction is overwhelming. It was not a relaxing vacation at all having to listen to all of the construction noise at the pool or on the beach. We did have a few issues with our room upon check in that the manager handled effectively
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Dec 15, 2024Another great Hilton Aruba Trip
Well. this is our 3rd time staying at the Hilton Aruba. Normally we go in Feb, but this year the stay was Dec 4 - 14. During check-in, was greeted by Elton at the front desk, which was a pleasure. Yes there is construction onsite, but it is NOT bothersome. ALL the staff were exceptional! New pool umbrellas and chair are greatly appreciated. Couldn't be happier. Looking forward to next year! James C
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Dec 14, 2024
HILTON IS THE BEST ON THE ISLAND
Me and My husband have been traveling to Aruba for the past 20 years at least twice a year and have always stayed at the Hilton (Prior to that it was the Radisson). I prefer this hotel not only because of its location, as it is in walking distance to many of the restaurants, shops, and bars but also due to their friendly and professional staff. Check in was a breeze and Elton Trezil (Supervisor) took very good care of us and made the process a pleasurable one. Not only he was polite, professional, he is what you call a team leader and a great accent to the hotel. We stayed in the Aruba tower and our room was always clean, neat, bath towels replenished every morning, and bottled water was always available not to mention it had a great view of the sunset. Here is a word of advice, tip your maid a few bucks will go along way and does show appreciation. The hotel had some major renovations to the lobby area and to all of the rooms. So happy to see they went all out with the Christmas decorations and made the hotel very festive for the holidays like they use to do in the past. Now the hotel is going through some renovations as they are building a new tower and knocked down Gilligan. There was no loud drilling, and it was pretty much quiet aside from a bang here or their but, it didn't even faze us that this was going on once you see the sunny skies and beautiful tropical weather trust me, you will forget about all that! Breakfast was at the Laguana, - which was renovated, and you can defiantly see the difference, not only with the decor, serve ware and as well as the set up (omelets stations, juices, fruit,, coffee, tea, hot foods (pancakes, waffles, breads, muffins). The hostesses and waiters were friendly, and service was on point. Lunch - Gilligan's is no longer as it is being rebuilt so we ate at the food & cocktail trucks which had your typical lunch items such as; hamburgers, pull pork and short rib sandwich, chicken and shrimp tacos, salad and wraps. The food was fresh and in my opinion i hope they keep these items as we enjoy eating at the lunch trucks during our entire stay. The waitress and services were friendly and pleasant (Norma and Steve) were great! Dinner: We ventured out to a lot of the restaurants on the island and here are some of our favorites; Madame Jeanettes, Azzurro, Smokey Joes, Aziza, Daniels, Amore Mio, Papiamento and Calabria Trattoria. The food on the island is by far the best and never a disappointment. (just make sure you make reservations in advance). Beach & Pool- The Hilton has by far the best beach & palapa system, Angie. D took good care of us and reserved my palapa prior to my arrival. The beach is spacious and you're not on top of people compared to the other beach at the other hotels on the island. There are two pools, and we always found available chairs to sit once we came off the beach. The waiters / waitress is always available to take your drink or food orders at all times and remember Happy hour is from 3 pm to 5 pm. So all and all we had a great time and we will be back in May
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Dec 06, 2024
Great Vacation, See Ya Soon.
What a Wonderful Staff and Resort. From the moment I walked up to Vicky at the front desk, she made us feel right at Home. Germaine was there with her warm smile and wished us Happy Anniversary. Yes it was a Great Feeling! Her attention to detail is greatly appreciated. When we would see her around the resort she would ask us if we needed anything and suggested the Harvest Moon Cruise. We did the Harvest Moon Cruise and it was Spectacular. Danko is Special. It takes a special person to tend and care for the birds the way he does. I thank him for the great experience. The Hilton beach is the best beach on the island except Baby Beach. Rooms are clean and inviting. Steps away from the pool, beach, food and casino where the wife hit a little jackpot. There is a lot of food choses. Oscars Market was nice and convenient for a snack or drink. We ate at Laguna's for breakfast 3 times, love the buffet and once for a Great Seafood dinner. I have to say I liked the BBQ Food Truck a little too much. LOL We ate at Amore Mio across the street twice and the pizza and pasta was great. Danial's Steak and Chop House is good too. Everything is at your fingertips at the Hilton. Walk the beach, swim in crystal clear water or Baila ( Papiamento for "Dance") the night away. We were there during construction and it didn't bother us. I can't wait to see the improvements when we are back next Oct. Thank You Very Much Vicky Germaine Danko Emily and the Entire Staff. This was one of our the best vacations ever. The picture is walking between the pools to the wedding at he beach.
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Dec 03, 2024Don't stay
Buyer beware. First the hotel is under major construction with constant banging all day. One of the two pools were closed on the service to the other pool as well as the beach was understaffed. The concierge was far from that. My mother in law fell on an excursion and needed a scooter. The concierge attendant who supported me was flat out rude and extremely difficult to deal with. The main restaurant was dramatically overpriced for a simple buffet and you can get a much better, full serve breakfast on the pier next to the Hilton. Note I am a Hilton Diamond member. Also note we had family staying at the Marriott about a 20 minute walk up the beach and it was beautiful. We spend most of our days at their hotel as the service was top notch and the hotel and pool was amazing. Lastly, I never write reviews as I am not that guy but this hotel was so disappointing I had to do it.