Hilton at Resorts World Bimini

Customer ratings & reviews

TripAdvisor Traveler Rating

1948 reviews

• 

  I would never stay here again

  I travel the world for work and this was one of the most disappointing places I’ve ever stayed. The word luxury is a huge misnomer for this place. It’s falling apart and the staff was not great. If you want hot water in the shower there is no pressure at all, it dribbles out (only cold has pressure). the service is horrendous and a vibe killer - we waited an hour at two different spots within this “resort” at our tables and didn’t even get our drinks. That’s after asking to be seated and one of them informing us they didn’t know where the girl was who was supposed to do it, then no one came to give us menus or take our order so we left eventually. It’s $16 for a very dry sandwich, and is obscenely over priced in general (it’s like an airport). And to boot, you have to pay for the 360 club, and the cruise ships took it over for one of the days, so we weren’t even allowed to go there on of our 3 day trip that day. A bit annoying after having to pay extra for it. The pools at the hotel were absolutely freezing so were unusual a during our time there. I’ve never encountered a place at this price point and with the word “luxury” without a heated pool or hot tub. I’ve stayed at places for half the price with better amenities than this. It’s like staying at any regular hotel. On top of that, they add a 20% gratuity to all services (which are already terrible) and I had several employees get openly upset for not adding more to their tip and got hostile about it. The employees in general seemed very mad and unhappy. I watched some of them openly fight with each other. the escalators are just stairs, a huge safety hazard. They havent worked for ages apparently. The iron spit out brown pieces and stains all over our clothes even after trying to wash and fix it. I’d never stay here again - don’t waste your money. Someone else invited us to a private beach club down the way with way better drinks, vibes and employees and fast service. Benito beach club!! Check it out The guy that checked us in was awesome so I thought it was gonna be cool, and the beds were comfy. But that’s about it as far as compliments.

  Mar 29, 2025
• 

  Bimini beach

  This was a very beautiful vacation spot. The pool was amazing with all the activities and made the day so much fun. We found shady spots on the beach and sat around in chairs and just enjoyed the whole atmosphere.Plenty of bars around to get our drinks.

  Mar 28, 2025
• 

  There was good and there was bad, but it was a beautiful location with kind people!

  My dissatisfaction with my recent stay at the Hilton at Resorts World Bimini from March 21st to 23rd, 2025, in room 317 and 375. Upon our arrival, it was evident that the hotel may have internal drainage and waste system issues. There was an odor in the room that I have not experienced at any Hilton Hotel in the past. The next day, Room 317 had no running shower water, like several other hotel rooms in our group block. This water situation could not have occurred at a more inappropriate time. My daughter was more than uncomfortable, and I was interrupted multiple times (through-out the day and night) to deal with essential and common-place housing issues. My family was ultimately moved (approximately midnight) from Room 317 into Room 375. An initial review of the room reflected that the beds were clean and prepared. It was only evident in the light of the morning, that we saw Room 375 had not been completely cleaned prior to being assigned to my family. This was evident by the used 1) eye contacts discarded across the night stand, 2) hair on various surfaces through-out, 3) clogged drain in the shower and 3) limited to no towels. The room had clearly not been serviced given the House Cleaning Staff that I had previously encountered. This room’s status would not have met their standards nor the standards of Hilton. Meeting with the hotel management team proved to be a challenge, the manager was not available on site or via phone. The front desk provided friendly responses but no solution. The damage was done. Lastly, I was among several guests from our wedding party who fell ill during and after the wedding reception. We suspect that the steak and/or lobster served may have contributed to this situation, further detracting from what should have been a joyful celebration.

  Mar 26, 2025
• 

  Go

  Well, if you know 5 star hotels, then the Hilton doesn't come in this category. Yes the rooftop pool is top, but again it shows that the hotel has not yet started after COVID The shower does not work and no sun protection . The rooftop bar was more of a storage room. At night, when the daily cruise ship is gone again then there is also peace in the hotel . Service is rather small and otherwise has to be renovated in the rooms as well.

  Mar 05, 2025
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  Great getaway!!!

  This was a great little vacation. The rooms were very nice and the hotel staff was friendly and helpful. My only complaint is the lack of entertainment at the resort. Nights were very quiet here nothing to do but sit at the hotel bar. Kevon the bartender was very nice and helpful he made a wide array of drinks that were tasty. The front desk host Jamal was also helpful with giving us local recommendations for authentic food on the island. This is a place to come and reset. I will definitely will come back.

  Mar 03, 2025