$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
The all-inclusive program includes the following amenities:
Unlimited drinking and dining at all of the property's food and beverage venues
Access to activities at the Kid's and Teen's Club and a variety of daytime activities and live nightly
All Inclusive Plan and are quoted inclusive of all applicable state and local taxes and service charges
Important Information: Redemption information will be provided by the hotel at check-in.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaAn experiential open-fire mixed grill, Auma features prime cuts and house specialties where meals unfold with ritualistic theatre in full view of fire and flame.
- Azulinda Lobby BarThe lobby lounge is a magnetic gathering point – a bustling central bar with regional and imported beer, wine, and daily cocktails
- Azulinda Market & CafeGrab unique snacks, drinks, coffee or midnight bites. From morning pastries to made-to-order sandwiches and sundown nightcaps, this bustling snack market is open 24 hours.
- La ChurreriaCheck out our kid-friendly, all-you-can-eat Ice Cream and Churro Shop.
- La LuceChoose La Luce, a convivial trattoria positioned around a central wood-fired pizza oven. Enjoy quintessential Mediterranean classics accompanied by carafes of wines and spritzes.
- MaxalSavor the rich traditions of Mexican cuisine. Explore by region, and enjoy traditional dishes, sauces, and flavor combinations from across Mexico.
- Maxal TaqueriaWalk up to the window and enjoy a rotating selection of tacos, featuring rich sauces, exotic flavors, and the freshest ingredients.
- Pool BarsEnjoy refreshing beverages from either of our two poolside bars.
- SunanJust steps from the beach, Sunan is a high-energy, all-day lounge influenced by the colors, flavors, sights, and sounds of Southeast Asia
- Vela Food HallFrom breakfast to dinner, our Global Buffet features hot and cold delicacies from theatrical live-action stations at each meal. No visit is ever the same in this dynamic, ever-evolving restaurant.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- †
- Tour/sightseeing desk†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Cancun Center
- City Center
- Xaximiulco Cancun by Xcaret
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
4407 reviews
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Mar 31, 2025un Hilton que deja mucho que desear
Lo mejor que tiene el hotel es el entretenimiento, Karla, Montse, Jacqui, Alex, Nico, Marlon y Gustavo hicieron que nuestras vacaciones fueran sumamente divertidas todos los dias y nos hicieron sentir parte, solo por ellos subio una estrella. deberian mejorar la calidad de la comida. Otra cosa es que no entiendo como tienen el aire acondicionado tan frío. El hotel está totalmente enfocado a los extranjeros, tienen horarios estrictos de comida que van acorde al horario de ellos, ibamos al ultimo turno en los restaurantes y no te servian postre porque querian irse a sus casas, de esto nos quejamos varias veces. Mal servicio de varios empleados, no de todos pero sí de bastantes la música debería ver más variedad para la gente latina ya que se enfoca mucho para la gente que habla ingles. Sinceramente les recomiendo pensar dos veces en hospedarse en este Hilton, publican que es de 5 estrellas pero las instalaciones ya se ven viejas y descuidadas, el balcon de nuestra habitacion nunca fue limpiado y tenia toda la pared descascarada.
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Mar 30, 2025Family Trip - Wu And Family
Excellent Services provided by Adrian, Abraham, Moises, Vanessa and David Very good resort Good foods, excellent Services We stayed 5 Days and 4 Nights, we all happy with this hotel. They delivered high quality of service and foods every time we visit. Definitely will refer to our friends and family!
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Mar 30, 2025
Great experience!
David was the best services , every morning he came with a smile and was super friendly ! Had great energy ! The food was delicious and have no complaints at all. As well as are rooms were really nice and clean with a beautiful view. We will be back for sure !
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Mar 29, 2025
Excelente hotel!!!
Excelente trato, comida muy rica y variada. Los chicos Humberto, Abel, y Sandy EXCELENTE trato!! Ambiente familiar 100 por ciento recomendable!! La playa muy tranquila y limpia. Instalaciones muy limpias y servicio a la habitación muy rápida. Lo único que podría mejorar es la limpieza de las albercas.
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Mar 28, 2025
Wonderful Experience at the Hilton Kids Club
We stayed at the Hilton for two nights and had a wonderful experience. The restaurant was excellent, and we really enjoyed the atmosphere. What we especially loved was the Kids Club — our children had such a great time there. Dani, in particular, was incredibly helpful and made sure the kids had a fantastic experience. She recommended programs that turned out to be perfect for our children, and they said the Kids Club was the most enjoyable part of their stay at Hilton. We are truly thankful to Dani and Arge for your kindness and support.
- AdvisoryAll prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.
- AdvisoryThe Mexican Government will be charging all guests in the area of Municipality of Benito Juarez, Cancun, Quintana Roo an Environmental Sanitation Tax of a minimum $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18