$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
The all-inclusive program includes the following amenities:
Unlimited drinking and dining at all of the property's food and beverage venues
Access to activities at the Kid's and Teen's Club and a variety of daytime activities and live nightly
All Inclusive Plan and are quoted inclusive of all applicable state and local taxes and service charges
Important Information: Redemption information will be provided by the hotel at check-in.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaAn experiential open-fire mixed grill, Auma features prime cuts and house specialties where meals unfold with ritualistic theatre in full view of fire and flame.
- Azulinda Lobby BarThe lobby lounge is a magnetic gathering point – a bustling central bar with regional and imported beer, wine, and daily cocktails
- Azulinda Market & CafeGrab unique snacks, drinks, coffee or midnight bites. From morning pastries to made-to-order sandwiches and sundown nightcaps, this bustling snack market is open 24 hours.
- La ChurreriaCheck out our kid-friendly, all-you-can-eat Ice Cream and Churro Shop.
- La LuceChoose La Luce, a convivial trattoria positioned around a central wood-fired pizza oven. Enjoy quintessential Mediterranean classics accompanied by carafes of wines and spritzes.
- MaxalSavor the rich traditions of Mexican cuisine. Explore by region, and enjoy traditional dishes, sauces, and flavor combinations from across Mexico.
- Maxal TaqueriaWalk up to the window and enjoy a rotating selection of tacos, featuring rich sauces, exotic flavors, and the freshest ingredients.
- Pool BarsEnjoy refreshing beverages from either of our two poolside bars.
- SunanJust steps from the beach, Sunan is a high-energy, all-day lounge influenced by the colors, flavors, sights, and sounds of Southeast Asia
- Vela Food HallFrom breakfast to dinner, our Global Buffet features hot and cold delicacies from theatrical live-action stations at each meal. No visit is ever the same in this dynamic, ever-evolving restaurant.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- †
- Tour/sightseeing desk†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Cancun Center
- City Center
- Xaximiulco Cancun by Xcaret
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
4228 reviews
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Jan 22, 2025Fabulous trip with excellent customer service and beautiful views!!
What a wonderful trip!! We came with my husband's company (approximately 800 people) and the service we received was outstanding! After an extremely long travel day with a horribly lengthy stand in customs, we were welcomed to the group check in area by Eva. Eva went above and beyond for us!! We were originally put in a room with 2 double beds, and were just going to love with it, when she returned to us to advise that she upgraded us to a corner room with the most beautiful views!! We had breakfast every morning on our balcony and could listen to the ocean waves and spend our trip in the most comfortable space! Eva was absolutely the best and we want to give her a huge shout out for making our trip a most memorable one! My sunrise pictures will forever remind us of her excellent customer service and her beautiful smile!
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Jan 22, 2025
Amazing vacation at Cancun with family and friends
Experience was awesome. Special thanks to Bruno, Cristian, Rain, Santo Arturo, Tony for making the activities around the pool so much fun. Great job to Alan, Pedro and Jasmin for the great service around the pool. The support staff did a great job making sure the room was clean and the towels were fresh.
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Jan 20, 2025
Third time’s a charm
I continue to return to this resort because of the fantastic food and service. The rooms are spacious and clean and the staff is lovely. During our stay, a large group (800ish) people from a company in our home state descended on the resort. We were worried about the influx but Hilton handled it beautifully. They increased staff, set up Mobil bars and lunch buffets outside. At one point the crowd got a bit loud but a person from Hilton leadership asked them to quiet down and they did so willingly. We rented a cabana to insure a good pool spot and it was well-worth it. Alejandro N. Was our server at the pool and he took GREAT care of us every day. This is a HUGE hotel so yes, the possibility of lots of guests is real. It was definitely crowded at times and noisy at times but again, I know where I booked and frankly we made some fun friends while on the trip. I will definitely go back and I thank you for a great week in paradise.
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Jan 20, 2025Hilton Cancun - All inclusive…go relaxe!
The staff all around were excellent and some were outstanding. Location a little isolated but the facility offered all of the services you could want! Of note staff names Many ( Poolside bar service ) Ronaldo ( Entrance service ) Daniel ( reception, concierge client service ) Raymundo Abraham ( Buffet dining room service )
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Jan 19, 2025
Awesome ocean front hotel
Our six-day stay at the hotel was outstanding! The variety of restaurants offered delicious dishes that impressed both in taste and presentation. Service was impeccable, with staff who were gracious and attentive, ensuring a comfortable experience. Sunbathing booths by the pool and beach were ideal for relaxation under the sun. Our ocean view room provided stunning vistas, enhancing our mornings and evenings with the sound of waves and gorgeous sunrises. In summary, this hotel perfectly blends luxury, excellent dining, and top-notch service.
- AdvisoryAll prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.
- AdvisoryThe Mexican Government will be charging all guests in the area of Municipality of Benito Juarez, Cancun, Quintana Roo an Environmental Sanitation Tax of a minimum $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18